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Group Reservations Jobs (NOW HIRING)

Marriott

Reservations Group Coordinator

Miami Beach, FL

$17 - $21.75/hr

Manage group rooming lists, reservations, and billing details. * Communicate with clients and internal departments to ensure flawless group experiences. * Process group changes, cancellations, and ...

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How much do group reservations jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for group reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Group Reservations vs Event Coordinator?

AspectGroup Reservations

Group Reservations primarily involve booking accommodations, transportation, or services for large parties, focusing on managing multiple bookings simultaneously. Event Coordinators plan, organize, and execute events, overseeing logistics, vendors, and timelines. While both roles require strong organizational skills and customer service, Group Reservations specialists focus on booking management, whereas Event Coordinators handle overall event execution. Understanding these differences helps clients choose the right professional for their needs.

What are some common challenges faced by professionals working in Group Reservations, and how are they typically addressed?

Professionals in Group Reservations often encounter challenges such as managing complex booking requests, coordinating with multiple departments, and handling last-minute changes from clients. These challenges are typically addressed by utilizing robust reservation systems, maintaining clear communication channels with sales, events, and operations teams, and staying adaptable to changing client needs. Developing strong organizational skills and building collaborative relationships across departments are key to efficiently managing group bookings and ensuring a seamless guest experience.

What is the highest paid hospitality job?

In the hospitality industry, executive roles such as General Managers of large hotels or resort directors tend to be the highest paid, often earning six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple departments and operations.

What are group reservations?

Group reservations refer to booking accommodations, event spaces, or services for a larger number of people, typically five or more. These bookings are common for conferences, weddings, business meetings, or tour groups. Handling group reservations often involves special pricing, customized arrangements, and coordination to ensure that the group's needs are met efficiently. The process usually includes negotiating rates, managing room blocks, and coordinating additional services such as catering or transportation. Group reservations help hotels and venues manage large parties while providing tailored experiences for guests.

What are the key skills and qualifications needed to thrive as a Group Reservations Agent, and why are they important?

To thrive as a Group Reservations Agent, you need strong organizational skills, attention to detail, and experience in hospitality or event planning, often supported by a relevant degree or prior reservations experience. Familiarity with property management systems (PMS), reservation software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving, and teamwork skills help you efficiently coordinate with clients and internal departments. These capabilities are essential for ensuring seamless group bookings, maximizing occupancy, and delivering a positive guest experience.

How do I become a reservation agent?

To become a reservation agent, typically you need a high school diploma or equivalent and strong customer service skills. Many employers prefer experience with reservation systems or related software, and some roles may require certification or training in specific booking platforms. Good communication and organizational skills are essential for success in this role.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions like CEOs. These roles often require advanced education, extensive experience, and professional certifications, and may involve high-stakes environments or demanding schedules.

What job makes $10,000 a month without a degree?

High-paying jobs that can earn $10,000 a month without a degree include roles such as real estate brokers, sales managers, or entrepreneurs in various industries. Success in these fields often depends on experience, skills, networking, and performance rather than formal education.
More about Group Reservations jobs
What cities are hiring for Group Reservations jobs? Cities with the most Group Reservations job openings:
What are the most commonly searched types of Group Reservations jobs? The most popular types of Group Reservations jobs are:
What job categories do people searching Group Reservations jobs look for? The top searched job categories for Group Reservations jobs are:
Group Reservations jobs near you
Infographic showing various Group Reservations job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Group Rooms Coordinator (Hotel Emma)

Silver Ventures LLC

San Antonio, TX • On-site

$15.75 - $20/hr

Full-time

Posted 25 days ago

Job description

Hotel Emma is seeking a detail-oriented, service-driven Group Rooms Coordinator to support the planning and execution of group guestroom stays in a luxury, independent hotel environment. This role is responsible for ensuring group reservations are accurately built, maintained, and communicated across departments from contract execution through arrival and departure, with a strong emphasis on guest experience, operational readiness, and billing accuracy.

Key Responsibilities

Group Room Block Coordination & Accuracy

  • Coordinate group room blocks from contract execution through arrival and departure, maintaining accurate group records and room block details
  • Review group contract terms and turnover documentation to ensure room allocations, rates, concessions, and special requests are reflected correctly in group reservations
  • Monitor group booking pace and room pickup, adjust group allocations when appropriate, and help ensure inventory is managed in alignment with group terms and operational needs
  • Conduct regular audits of group reservations to confirm rooming details, rates, and notes are complete and accurate prior to arriva


Cross-Functional Collaboration & Communication

  • Serve as a primary point of coordination between Sales, Revenue, Front Office, Reservations, and other operational teams to ensure group requirements are communicated clearly and executed consistently
  • Communicate group updates, changes, and special requests to relevant teams to support smooth arrivals and minimize guest impact
  • Partner with internal stakeholders to clarify responsibilities, resolve gaps in information, and maintain an organized, reliable handoff process for group stays
  • Pre-Arrival Planning & Rooming List Support
  • Support rooming list processing and arrival planning, including managing updates, name changes, and special placement considerations as needed
  • Coordinate with group contacts to manage frequent changes professionally and maintain clear expectations, especially for high-touch and time-sensitive group arrivals


Billing Setup & Issue Resolution

• Ensure billing instructions, routing, and payment details for groups are set up correctly and communicated to the appropriate teams

• Resolve discrepancies related to room counts, rates, and billing details prior to group arrival, collaborating with accounting and internal partners when needed

• Respond promptly and professionally to group planner and guest inquiries via email and phone, maintaining a high standard of hospitality and accuracy

What Success Looks Like in This Role

• Group reservations and rooming lists are accurate, organized, and ready for operations ahead of arrival

• Departments have timely, clear information to deliver seamless arrivals and consistent guest service for group stays

• Billing instructions are correct and issues are resolved proactively, reducing last-minute complications


Qualifications

• 1–3 years of experience in hotel reservations, group rooms coordination, sales support, front office operations, or a closely related hospitality role (luxury or upscale environment strongly preferred)

• Strong attention to detail, organization, and follow-through in a fast-paced environment managing multiple priorities and deadlines

• Excellent written and verbal communication skills with a professional, guest-centered approach

• Confidence navigating cross-functional coordination and solving issues calmly, accurately, and proactively


Schedule & Work Style Expectations

This role supports time-sensitive arrival windows and evolving group needs; flexibility is required during peak group periods and major arrivals.