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Group Reservations Manager Jobs in Alabama (NOW HIRING)

YEDLA LLC

Front Desk Supervisor

Huntsville, AL

$16.75 - $21.75/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

U-Haul

Reservation Manager

Mobile, AL · On-site

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

YEDLA LLC

Front Desk Agent

Montgomery, AL

$12 - $15/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Opelika, AL · On-site

$12.25 - $15.50/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Montgomery, AL

$12 - $15/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Decatur, AL

$11.75 - $14.75/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Huntsville, AL

$14.25 - $17.75/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Huntsville, AL

$14.25 - $17.75/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Decatur, AL

$11.75 - $14.75/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

front desk

Huntsville, AL

$13 - $16.50/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Huntsville, AL

$14.25 - $17.75/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Guntersville, AL

$11.25 - $14.25/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Atmore, AL

$9.50 - $12/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Florence, AL

$12.75 - $16.25/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Huntsville, AL

$14 - $17.75/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

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Group Reservations Manager information

What does a group reservations manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What skills and qualifications are needed to be a group reservations manager?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are common challenges a group reservations manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.
What are popular job titles related to Group Reservations Manager jobs in Alabama? For Group Reservations Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Group Reservations Manager jobs in Alabama look for? The top searched job categories for Group Reservations Manager jobs in Alabama are:
What cities in Alabama are hiring for Group Reservations Manager jobs? Cities in Alabama with the most Group Reservations Manager job openings:
Group Reservations Manager jobs near you

Room Reservations Coordinator

Elevation Convening Center & Hotel

Auburn, AL • On-site

$14.50 - $18.50/hr

Other

Re-posted 14 days ago

Job description

Job Summary:
The Room Reservations Coordinator serves as the primary contact for group reservations, University reservations, Travel Advisor requests and all personalized reservation needs for The Hotel at Auburn University and The Laurel Hotel & Spa. This role strives to deliver world-class service, maximize revenues and support the company's goals and values.
Duties & Responsibilities:
  • Inputs, updates, cancels, and edits room reservations and builds group room blocks.
  • Processes all incoming reservations received via group rooming lists
  • Communicate and work closely with Meeting Planners, Catering/Conference Services and Sales Managers throughout the group's program to ensure success.
  • Serves as the primary reservations contact for Auburn University and other key accounts
  • Actively support Reservations Call Center when applicable by processing reservations requests via telephone
  • Consistently meet Department Standards. Accurately complete all details.
  • Utilizes yield management to analyze and optimize room inventory for increased occupancy and average rate
  • Monitors hotel revenue activity and responds promptly to communication.
  • Builds guest profiles based on unique preferences.
  • Supports the forecasting process and other administrative duties as assigned
  • Adheres to hotel policies, reports violations, and maintains good working relationships.
Required Skills & Abilities:
  • Exceptional customer service skills
  • Strong verbal and written communication skills
  • Excellent organizational and time management skills.
  • Strong organizational skills with extreme attention to detail.
  • Excellent problem-solving and time-management skills.
  • Ability to handle conflicts or disputes related to reservations diplomatically and effectively.
  • Proficiency in using reservation and hotel management systems to enter and retrieve information efficiently.
  • Thorough knowledge of the hotel's amenities, room types, rates, and policies to provide accurate information to guests.
Education & Experience:
  • High school diploma or equivalency required.
  • At least one year of experience in a hotel or similar setting is preferred
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.

An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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