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Full Time Customer Success Jobs (NOW HIRING)

Copia Automation

Customer Success Manager

New York, NY · On-site

$120K - $140K/yr

Track customer health, engagement, and key success metrics > * Contribute to improving Customer ... Full-time, permanent employees also receive generous equity packages. Come join us! Copia is ...

Monex

Customer Success Specialist

Washington, DC · On-site

$60K - $75K/yr

Washington, DC, Hybrid (3 days in office) Status : Full-time, Exempt Reports To : Global Team Lead - Customer Success Direct Reports : None Hours : 8:30 a.m.-5:00 p.m., Monday-Friday; hybrid after 90 ...

SimpliGov

Customer Success Manager

Washington, DC · Remote

Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and workflow automation platform that helps ...

Medput

Customer Success Manager

Manhattan, NY

MedPut is growing rapidly and our customers' success is at the core of everything we do. We are ... Commuter transit benefits Job Type: Full-time Job Location: * Remote Required education: * Bachelor ...

Education Week

Customer Success Manager

Bethesda, MD · Hybrid

$56K - $63K/yr

Customer Success Manager Education Week, a nonprofit, K-12 news organization, is seeking a Customer ... This full-time hybrid position is based in Education Week's Bethesda, MD., office in the Washington ...

Medput

Customer Success Manager

Manhattan, NY · On-site

MedPut is growing rapidly and our customers' success is at the core of everything we do. We are ... Commuter transit benefits Job Type: Full-time Job Location: * Remote Required education: * Bachelor ...

Giftogram

Customer Success Manager

Parsippany, NJ · On-site

$80K - $120K/yr

Customer Success Manager • Whippany, NJ • Full-Time • In-Office The Role At Giftogram, appreciation isn't just what we do - it's who we are. As the #1 rated rewards and incentives platform on ...

Copia Automation

Customer Success Manager

New York, NY

$120K - $140K/yr

Track customer health, engagement, and key success metrics * Contribute to improving Customer ... Full-time, permanent employees also receive generous equity packages. Come join us! Copia is ...

Integral Ad Science

Customer Success Manager

New York, NY · On-site

$69K - $118K/yr

The Customer Success Manager, Enterprise Accounts will support the Customer Success team to provide ... All full-time employee roles include competitive compensation and are eligible for an annual bonus ...

TGR Solutions

Customer Success Specialist

Los Angeles, CA · On-site

$28.85 - $31.25/hr

Los Angeles, CA (Onsite - Downtown Los Angeles) Position : Full-Time Reports To : Customer Success Manager About the Company : TGR Solutions, Inc. is an industry leader in cutting-edge robotic ...

Overwatch Agriculture

Customer Success Lead

Boulder, CO · On-site

$80K - $110K/yr

This full-time, on-site role is crucial in ensuring our clients achieve their desired outcomes ... Proven experience in a customer success or similar role within the agriculture and software sectors.

Integral Ad Science

Customer Success Manager

New York, NY

$69K - $118K/yr

The Customer Success Manager, Enterprise Accounts will support the Customer Success team to provide ... All full-time employee roles include competitive compensation and are eligible for an annual bonus ...

Giftogram

Customer Success Manager

Parsippany, NJ · On-site

$80K - $120K/yr

Customer Success Manager · Whippany, NJ · Full-Time · In-Office The Role At Giftogram, appreciation isn't just what we do -- it's who we are. As the #1 rated rewards and incentives platform on G2 ...

EqualAccess

Customer Success Manager

New York, NY

$130K - $140K/yr

Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the Company Equal Access is partnering with a well-established, fast-growing technology company transforming ...

Medisolv, Inc

Customer Success Manager

Job Type Full-time Description Who We Are Medisolv is a national leader in healthcare quality data ... What You'll Do to Make an Impact As a Customer Success Manager (CSM), you will be a strategic ...

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All JobsFull Time Customer Success Jobs

Full Time Customer Success information

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$32.5K

$83.1K

$140K

How much do full time customer success jobs pay per year?

As of Jun 8, 2026, the average yearly pay for full time customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Success vs Full Time Customer Support?

AspectFull Time Customer SuccessFull Time Customer Support
Primary FocusProactively ensuring customer satisfaction and retentionReactively resolving customer issues and inquiries
Work EnvironmentStrategic, relationship-building, ongoing engagementHelp desk, troubleshooting, immediate issue resolution
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical skills, communication
Common UsageTech companies, SaaS providers, subscription servicesTelecom, retail, tech support centers

Full Time Customer Success roles focus on building long-term relationships and proactively supporting customers, while Full Time Customer Support roles primarily handle reactive issue resolution. Both roles require strong communication skills, but Customer Success emphasizes strategic engagement, whereas Customer Support centers on technical troubleshooting.

More about Full Time Customer Success jobs
What cities are hiring for Full Time Customer Success jobs? Cities with the most Full Time Customer Success job openings:
What are the most commonly searched types of Customer Success jobs? The most popular types of Customer Success jobs are:
What states have the most Full Time Customer Success jobs? States with the most job openings for Full Time Customer Success jobs include:
What job categories do people searching Full Time Customer Success jobs look for? The top searched job categories for Full Time Customer Success jobs are:
Full Time Customer Success jobs near you
Infographic showing various Full Time Customer Success job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 7% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Copia Automation

New York, NY • On-site

$120K - $140K/yr

Full-time

Medical, PTO

Posted 8 days ago

Job description

Who you are
You're a customer-focused problem solver who enjoys working in technical environments and building strong relationships with customers. You're curious, adaptable, and comfortable learning new technologies quickly.
You take ownership of your work and care about helping customers achieve real value. You're confident working with a range of stakeholders-from engineers to team leads-and are continuing to build your ability to navigate more complex customer environments.
You thrive in fast-moving environments where priorities can shift, and you're excited to grow your skills while contributing to a team that's building and scaling.
At Copia, you'll work with industrial and engineering teams to help them adopt modern tools that improve how they collaborate, manage code, and operate critical systems.
Copia is growing quickly, and this role is ideal for someone who is excited about being part of a fast-paced startup and looking to develop into a more senior Customer Success leader over time.
What You'll Do:
  • Manage a portfolio of customer relationships, supporting them from onboarding through renewal
    • >
  • Build strong relationships with customer stakeholders, particularly engineering and operations teams
    • >
  • Lead regular customer engagements including onboarding sessions, check-ins, and business reviews (with support as needed)
    • >
  • Help customers adopt Copia and guide them toward best practices
    • >
  • Identify adoption risks and work with internal teams to proactively address them
    • >
  • Partner with Sales on renewal and expansion opportunities
    • >
  • Collaborate closely with Product, Engineering, and Support to resolve customer issues and improve the overall experience
    • >
  • Translate customer feedback into clear insights for internal teams
    • >
  • Track customer health, engagement, and key success metrics
    • >
  • Contribute to improving Customer Success processes as the team scales
    • >

What you'll need:
  • 3-6 years of experience in Customer Success, Account Management, Consulting, or another customer-facing role
    • >
  • Experience working with customers in a SaaS or technical environment
    • >
  • Ability to learn new technologies and workflows quickly
    • >
  • Strong communication and relationship-building skills
    • >
  • Good organizational skills with the ability to manage multiple customers and priorities
    • >
  • Comfort working in a fast-paced, evolving startup environment
    • >
  • Experience collaborating cross-functionally with teams like Sales, Product, or Support
    • >
  • Willingness to take ownership and continue developing as a Customer Success professional
    • >

Nice to have:
  • Experience working with industrial automation environments or engineering-heavy organizations
    • >
  • Familiarity with PLC systems, manufacturing technology, or hardware engineering workflows
    • >
  • Experience working in high-growth startup environments
    • >
  • Background supporting technical product adoption or complex software deployments
    • >
  • Familiarity with Git or modern engineering collaboration tools
    • >
  • Familiarity with Hubspot CRM
    • >

**This position is hybrid out of our New York City HQ.**
$120,000 - $140,000 a year
Benefits include unlimited PTO, employer-subsidized healthcare through Aetna, commuter benefits, in-office lunches, and more! Full-time, permanent employees also receive generous equity packages.
Come join us!
Copia is growing extraordinarily fast! Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York City.

Apply