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Front Office Associate Jobs (NOW HIRING)

Nystrom & Associates

Front Office Associate

Ankeny, IA

$16/hr

Front Office Associate Location: 1105 North Ankeny Blvd, Ankeny, IA 50021 Working Model: Onsite Employee Type: 1.0 FTE - Full Time Schedule: Monday through Friday 7:45AM - 4:15PM At Sagent Behavioral ...

StrideCare

FRONT OFFICE ASSOCIATE

Bay City, TX · On-site

$14 - $16.75/hr

Professional and courteous Front Office Associate with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of administrative tasks to support ...

StrideCare

FRONT OFFICE ASSOCIATE

Bay City, TX

$14 - $16.75/hr

Professional and courteous Front Office Associate with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of administrative tasks to support ...

StrideCare

FRONT OFFICE ASSOCIATE

Arlington, TX · On-site

$14 - $17/hr

Professional and courteous Front Office Associate with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of administrative tasks to support ...

StrideCare

FRONT OFFICE ASSOCIATE

Mesquite, TX · On-site

$14.50 - $17.50/hr

Professional and courteous Front Office Associate with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of administrative tasks to support ...

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How much do front office associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for front office associate in the United States is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What are Front Office Associates?

Front Office Associates are professionals who manage the reception area and serve as the first point of contact for visitors and clients in an organization, typically in hotels, offices, or healthcare facilities. Their responsibilities include greeting guests, answering phone calls, handling reservations, and assisting with administrative tasks. They play a crucial role in ensuring smooth operations and providing excellent customer service. Strong communication, organizational skills, and a friendly demeanor are essential for success in this role.

How does a Front Office Associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What Is a Front Office Associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

More about Front Office Associate jobs
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What are the most commonly searched types of Front Office jobs? The most popular types of Front Office jobs are:
Who are the top companies hiring for Front Office Associate jobs? The top employers for Front Office Associate jobs are:
What states have the most Front Office Associate jobs? States with the most job openings for Front Office Associate jobs include:
Front Office Associate jobs near you
Front Office Associate

Front Office Associate

Nystrom & Associates

Green Bay, WI

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Nystrom & Associates rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Job Title: Front Office Associate

Location:480 Pilgrim Way, Green Bay, WI 54304

Working Model:Onsite

Employee Type: 1.0 FTE - Full Time

Schedule: Monday through Thursday 10:30 AM - 7:00 PM, Fridays 8:30 AM - 5:00 PM

At Sagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest-with 2,000+ team members across 80+ locations in five states-we offer the stability and resources to help you thrive.

Backed by more than 100 years of combined behavioral health experience, Sagent brings together the trusted legacies of Ellie Mental Health, LifeWorks, Nystrom & Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.

Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values-Humility, Optimism, People-Centered, and Ethical Practice-we provide manageable caseloads, flexible schedules, and compensation options that work for you-from salary to production-based models.

As a Front Office Associate at Sagent Behavioral Health, you will be the first point of contact for patients and strive to deliver a positive and welcoming experience in every interaction. This position plays an important role in the continuity of care by providing administrative support to patients and stakeholders through appointment scheduling, processing paperwork, and handling inquiries.

Full Time Benefits:

  • Medical, Dental, Vision
  • 401k, Long Term Disability, Short Term Disability and Life Insurance
  • PTO and Paid Holidays

Responsibilities:

  • Interacts with all patients and visitors with warmth and professionalism.
  • Check-in patients for appointments, verify demographic information, provide paperwork, and collect payments.
  • Ensure seamless coordination of care by scheduling patient appointments and collaborating with providers using multiple computer systems.
  • Participate in administrative tasks such as electronic filing, scanning, faxing, mailing in a timely manner.
  • Answer inbound and make outbound phone calls while responding to inquiries in a prompt and courteous manner, providing accurate information or triaging as appropriate.
  • Maintain a clean and organized front desk and waiting room space by managing patient paperwork, office supplies, and other amenities.
  • Handle patient concerns and crises with empathy and patience while collaborating with site leadership to resolve, as needed.
  • Attend mandatory meetings and trainings.

Requirements:

  • Highschool diploma or equivalent.
  • Experience working in health care facilities and an interest in behavioral health preferred.
  • Physical requirements include occasionally lifting and moving office supplies which can include reams of paper that weigh up to 50lbs.
  • It is clearly understood that all names and materials seen in this position are strictly and highly confidential due to state and federal regulations on patient privacy. Compliance of all HIPAA related regulations will be strictly enforced by management.

Compensation: This is a non-exempt position. Total earnings for this position will start at $16.00 hourly.

*Actual compensation may be determined by various factors such as licensure, experience, skillset, internal equity, schedule and/or location. Estimates are factored on a 1.0 FTE.

* Employees in these positions are W2.

Sagent Behavioral Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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