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Front Office Associate Jobs (NOW HIRING)

Thomas Eye Group

Front Office Associate

Atlanta, GA · On-site

$15.50 - $18.50/hr

Front Office Associate Thomas Eye Group is a leading ophthalmology and optometry practice dedicated to providing a lifetime of outstanding comprehensive eye care. We are seeking a compassionate and ...

Thomas Eye Group

Front Office Associate

Atlanta, GA

$15.50 - $18.50/hr

Front Office Associate Thomas Eye Group is a leading ophthalmology and optometry practice dedicated to providing a lifetime of outstanding comprehensive eye care. We are seeking a compassionate and ...

Tyson Dental

Front Office Associate

Huntsville, AL · On-site

$15 - $18/hr

Overview Tyson Dental is seeking a customer-centric Front Office Associate to join our team in Huntsville, AL! As the initial point of contact, you will have the chance to create positive patient ...

Thomas Eye Group

Front Office Associate

Lilburn, GA

$14.75 - $17.75/hr

Front Office Associate Lilburn, GA 30047 Overview Position Type: Full Time Job Shift: Day Category: Admin - Clerical Description Thomas Eye Group is a leading ophthalmology and optometry practice ...

Thomas Eye Group

Front Office Associate

Roswell, GA

$15 - $18/hr

Front Office Associate ROSWELL - Roswell, GA 30076 Overview Level Experienced Position Type Full Time Job Shift Day Category Admin - Clerical Description Thomas Eye Group is a leading ophthalmology ...

Tyson Dental

Front Office Associate

Huntsville, AL

$15.25 - $18.25/hr

Overview Tyson Dental is seeking a customer-centric Front Office Associate to join our team in Huntsville, AL! As the initial point of contact, you will have the chance to create positive patient ...

Tyson Dental

Front Office Associate

Huntsville, AL · On-site

$15 - $18/hr

Overview Tyson Dental is seeking a customer-centric Front Office Associate to join our team in Huntsville, AL! As the initial point of contact, you will have the chance to create positive patient ...

Nystrom & Associates

Front Office Associate

Ankeny, IA

$16/hr

Front Office Associate Location: 1105 North Ankeny Blvd, Ankeny, IA 50021 Working Model: Onsite Employee Type: 1.0 FTE - Full Time Schedule: Monday through Friday 7:45AM - 4:15PM At Sagent Behavioral ...

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How much do front office associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for front office associate in the United States is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What are Front Office Associates?

Front Office Associates are professionals who manage the reception area and serve as the first point of contact for visitors and clients in an organization, typically in hotels, offices, or healthcare facilities. Their responsibilities include greeting guests, answering phone calls, handling reservations, and assisting with administrative tasks. They play a crucial role in ensuring smooth operations and providing excellent customer service. Strong communication, organizational skills, and a friendly demeanor are essential for success in this role.

How does a Front Office Associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What Is a Front Office Associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

More about Front Office Associate jobs
What cities are hiring for Front Office Associate jobs? Cities with the most Front Office Associate job openings:
What are the most commonly searched types of Front Office jobs? The most popular types of Front Office jobs are:
Who are the top companies hiring for Front Office Associate jobs? The top employers for Front Office Associate jobs are:
What states have the most Front Office Associate jobs? States with the most job openings for Front Office Associate jobs include:
Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 43% Full Time, and 55% Part Time. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $35,421 per year, or $17 per hour.
FRONT OFFICE ASSOCIATE

FRONT OFFICE ASSOCIATE

Stride Healthcare Management LLC

Sugar Land, TX

$14.75 - $17.75/hr

Other

Posted 27 days ago

Job description

Front Office Associate

Professional and courteous Front Office Associate with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of administrative tasks to support healthcare delivery. Possesses strong communication skills to interact with patients, healthcare professionals, and administrative staff. Committed to maintaining a patient-centric focus while ensuring the smooth operation of daily clinic activities.

Essential Duties / Responsibilities:

  • Greet and welcome patients with a positive and friendly attitude.
  • Conduct chart preparations, register new patients, update existing patient records, and verify insurance authorization.
  • Schedule and confirm patient appointments, ensuring efficient use of appointment slots.
  • Answer phone calls and assist patients with inquiries, directing calls to the appropriate staff.
  • Collect co-pays, co-insurance, deductibles, or outstanding balances from patients. Prepare payment plans as needed. Reconcile payments at the end of the day and prepare/upload necessary documents.
  • Maintain a neat and organized front desk area.
  • Coordinate with medical staff to ensure a smooth patient flow.
  • Handle sensitive patient information confidentially.
  • Assist with administrative tasks as needed, including generating reports for marketing or patient communication.
  • Actively engage in cross-training initiatives to acquire proficiency in various clinic functions.
  • Provide coverage for other clinics as needed, demonstrating adaptability and teamwork.
  • Collaborate with team members across clinics to maintain a cohesive and supportive work environment.
  • Embrace opportunities for continuous learning and skill development to enhance overall clinic efficiency.
  • Other duties as assigned.

Required Skills / Abilities:

  • Interpersonal skills, including effective communication with patients, families, and other members of the healthcare team.
  • Time management skills.
  • Cleanliness and adherence to protocols.
  • Attention to detail.
  • Proficient use of Athena EHR or a similar Electronic Health Record (EHR) system.

Education and Experience:

  • High School Diploma.
  • Customer service experience, preferably in a healthcare-related setting.
  • Minimum of 2 years of experience as a front office associate/receptionist in a physician's office or hospital.
  • Working knowledge of medical terminology and health care insurance.
  • Working knowledge of MS Office (MS Word, Excel, and Outlook)

StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.

Requirements:

  • Involves sitting, standing, and walking for extended periods of time.
  • Full range of body motion, including reaching, bending, and stretching.
  • The ability to lift and carry moderately heavy items, such as boxes of documents or supplies.
  • Good manual and finger dexterity.

Apply