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Front Office Associate Jobs in Georgia (NOW HIRING)

THOMAS EYE GROUP PC

Front Office Associate

Duluth, GA · On-site

$14.75 - $17.75/hr

We are seeking a compassionate and efficient Front Office Associate to join our team! If you have a passion for helping others and thrive in a vibrant, patient-focused environment, we want to hear ...

THOMAS EYE GROUP PC

Front Office Associate

Roswell, GA · On-site

$15 - $18/hr

We are seeking a compassionate and efficient Front Office Associate to join our team! If you have a passion for helping others and thrive in a vibrant, patient-focused environment, we want to hear ...

THOMAS EYE GROUP PC

Front Office Associate

Sandy Springs, GA · On-site

$15.50 - $18.50/hr

We are seeking a compassionate and efficient Front Office Associate to join our team! If you have a passion for helping others and thrive in a vibrant, patient-focused environment, we want to hear ...

Ideal Dental

Front Office Associate

Mcdonough, GA · On-site

$14.50 - $17.50/hr

Front Office Associate - Join us and be part of a culture where your smile truly matters. At Ideal Dental , we're on a mission to revolutionize dental care--and we want you to be part of the journey!

THOMAS EYE GROUP PC

Front Office Associate

Duluth, GA

$14.75 - $17.75/hr

We are seeking a compassionate and efficient Front Office Associate to join our team! If you have a passion for helping others and thrive in a vibrant, patient-focused environment, we want to hear ...

Ideal Dental

Front Office Associate

Buford, GA · On-site

$14.50 - $17.50/hr

Front Office Associate - Join us and be part of a culture where your smile truly matters. At Ideal Dental , we're on a mission to revolutionize dental care--and we want you to be part of the journey!

Ideal Dental

Front Office Associate

Buford, GA · On-site

$14.50 - $17.50/hr

Front Office Associate - Join us and be part of a culture where your smile truly matters. At Ideal Dental , we're on a mission to revolutionize dental care--and we want you to be part of the journey!

Hyatt

Front Office Host

Atlanta, GA

$15.75 - $19.25/hr

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and ...

Hyatt Hotels Corporation

Front Office Host

Atlanta, GA · On-site

$15.75 - $19.25/hr

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and ...

Hyatt Centric Midtown Atlanta

Front Office Host

Atlanta, GA · On-site

$15.75 - $19.25/hr

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and ...

Hyatt Hotels Corporation

Front Desk Agent

Savannah, GA · On-site

$13.25 - $16.75/hr

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and ...

Hyatt

Front Desk Agent

Savannah, GA

$13.25 - $16.75/hr

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and ...

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Front Office Associate information

See Georgia salary details

$8

$14

$19

How much do front office associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for front office associate in Georgia is $14.38, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What are Front Office Associates?

Front Office Associates are professionals who manage the reception area and serve as the first point of contact for visitors and clients in an organization, typically in hotels, offices, or healthcare facilities. Their responsibilities include greeting guests, answering phone calls, handling reservations, and assisting with administrative tasks. They play a crucial role in ensuring smooth operations and providing excellent customer service. Strong communication, organizational skills, and a friendly demeanor are essential for success in this role.

How does a Front Office Associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What Is a Front Office Associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

More about Front Office Associate jobs
What are the most commonly searched types of Front Office jobs in Georgia? The most popular types of Front Office jobs in Georgia are:
What cities in Georgia are hiring for Front Office Associate jobs? Cities in Georgia with the most Front Office Associate job openings:
Front Office Associate jobs near you

Front Office Associate

THOMAS EYE GROUP PC

Duluth, GA • On-site

$14.75 - $17.75/hr

Full-time

Posted 28 days ago

Job description

Thomas Eye Group is a leading ophthalmology and optometry practice dedicated to providing a lifetime of outstanding comprehensive eye care. We are seeking a compassionate and efficient Front Office Associate to join our team! If you have a passion for helping others and thrive in a vibrant, patient-focused environment, we want to hear from you!
Thomas Eye Group is a premier eye care provider, dedicated to offering top-notch vision care services across the Atlanta area. With a commitment to delivering exceptional patient experiences, we combine advanced technology with a compassionate approach to eye health. We have been offering services in optometry, cataract surgery, cornea, retina, and glaucoma treatment, oculoplastics, and pediatric ophthalmology for 50 years!
Front Office Associates are responsible for creating a positive first impression for patients and ensuring smooth operations at the front desk. This role involves greeting patients, scheduling appointments and follow-ups, coordinating schedules, reviewing posted procedures to ensure correct coding for insurance billing, and handling payments and co-pays. Accurate data entry into the Electronic Health Record (EHR) system and maintaining a neat and organized front desk area are crucial components of this position. The ideal candidate will ensure that all interactions with patients are conducted in a friendly and professional manner and possess excellent communication skills, attention to detail, and the ability to maintain a professional demeanor in a fast-paced environment.
Key Responsibilities:
  • Warmly greet and assist patients upon arrival.
  • Handle patient check-in and check-out procedures efficiently.
  • Schedule appointments and coordinate with medical staff to optimize workflow.
  • Collect payments, issue receipts, and ensure accurate financial transactions.
  • Enter patient information accurately into the Electronic Health Record (EHR) system.
  • Answer phone calls, direct inquiries, and provide information as needed.
  • Ensure patient forms are completed correctly and thoroughly.
  • Verify insurance eligibility and authorization prior to patient appointments.
  • Maintain an organized and clean front desk area.
  • Perform other duties as required by the Clinical Supervisor and/or Practice Manager.

Education: High school diploma or GED (college degree is preferred but not required).
Experience: 1-2 years of customer service experience, preferably in a medical setting or office. Knowledge of CPT and ICD10 codes is strongly preferred.
Job Qualifications:
  • Professional and compassionate patient interaction.
  • Exceptional interpersonal skills with a polished professional image.
  • Strong attention to detail and ability to multitask effectively.
  • Excellent verbal and written communication skills.
  • Efficient data management and scheduling.
  • Ability to handle high patient volumes with composure.
  • Strong organizational and time management skills.
  • Proficient in MS Word and Excel with strong typing/data entry skills.
  • Familiarity with EHR systems and knowledge of HIPAA regulations.
  • Knowledge of medical billing codes and terminology is preferred.
  • Experience and Knowledge using Modernizing Medicine is strongly preferred but not required.

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