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Front Desk Assistant Jobs in Normal, IL (NOW HIRING)

Sales Receptionist

Normal, IL ยท On-site

$17/hr

Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate ...

Hotel Maintenance Tech I

Bloomington, IL ยท On-site

$15 - $18/hr

Drives the hotel shuttle when the Front Desk Agents are unavailable to do so. May occasionally have ... * Assist with special projects and renovations when needed * Resolve minor maintenance issues ...

New

Field Sales Representative

Normal, IL ยท On-site

$19.50 - $27/hr

This role is for someone ready to get out from behind the desk and into the fieldmeeting face-to ... and assist with claims and coverage Build a strong personal book of business Use our CRM tools to ...

You've grown from the inside - promotion from assistant or co-manager roles is a big plus. Comfort ... re out front - leading from the floor, not behind a desk. You thrive on movement, energy, and ...

You've grown from the inside - promotion from assistant or co-manager roles is a big plus. Comfort ... re out front - leading from the floor, not behind a desk. You thrive on movement, energy, and ...

Showing results 21-28

Front Desk Assistant information

See Normal, IL salary details

$8

$14

$21

How much do front desk assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for front desk assistant in Normal, IL is $14.71, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $16.92 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Normal, IL? The most popular types of Front Desk jobs in Normal, IL are:
What are popular job titles related to Front Desk Assistant jobs in Normal, IL? For Front Desk Assistant jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Normal, IL look for? The top searched job categories for Front Desk Assistant jobs in Normal, IL are:
What cities near Normal, IL are hiring for Front Desk Assistant jobs? Cities near Normal, IL with the most Front Desk Assistant job openings:
Infographic showing various Front Desk Assistant job openings in Normal, IL as of August 2026, with employment types broken down into 75% Full Time, and 25% Temporary. Highlights an 100% In-person job distribution, with an average salary of $30,605 per year, or $14.7 per hour.

$16 - $21.50/hr

Full-time

Posted 10 days ago


Job description

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job :
The Office Associate effectively operates the front desk position for the distributorship, including phones, paperwork, and general accounting. This role performs all administrative duties supporting distributor operations.
Job Components:
  • Accurately maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to company policy and procedure, collections, preparing customer invoices, purchase orders and delivery tickets accurately and timely.
  • Perform monthly, quarterly and year-end close efficiently, accurately and on schedule.
  • Verify deposits are accurate and made on a timely basis.
  • Upload and download handheld computer devices and process data according to a set schedule.
  • Provide exceptional customer service both in person and over the phone
  • Supports front counter retail as needed
  • Maintain dealer database.
  • Assist with inventory count and research variances.
  • All other duties as assigned

Qualifications :
  • High school graduate (or equivalent). Some college preferred.
  • At least one year of administrative support experience in a warehouse or retail environment
  • At least one year of bookkeeping or accounting experience, including AP, AR and Collections.
  • Proficient in Microsoft Office products, including Outlook and Excel.
  • Multi-line phone experience required.
  • Demonstrated use of professional etiquette required.
  • Excellent verbal communication skills are required.
  • Previous experience in a customer-facing role is required.
  • Ability to multi-task, quickly transitioning from one function/task to the next.
  • Demonstrates good organizational skills and can prioritize tasks
  • Works with a high degree of accuracy and attention to detail
  • Approaches tasks with a sense of urgency
  • Must work effectively in a team environment
  • Strong data entry skills

Scope Data:
  • Works under general supervision. Work receives regular review by Manager.
  • Operate with integrity and demonstrate a positive attitude.

Work Environment :
  • Office environment but is also exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.
  • Specific vision abilities include close vision, depth perception and ability to adjust focus.
  • Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
  • Occasional lifting up to 25 lbs. Without assistance
  • Ability to sustain extended periods of sitting, occasional standing and walking throughout the day
  • Prolonged use of personal computer and telephone
  • Use of Personal Protective Equipment (PPE) may be required

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.