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Front Desk Coordinator Jobs in Normal, IL (NOW HIRING)

GI Alliance

Front Desk Coordinator II (31287)

Bloomington, IL · On-site

$15.50 - $20/hr

GI Alliance is seeking an experienced Front Desk Coordinator II. Duties of this position include, but are not limited to, the following: Position purpose Performs various clerical duties for office ...

Magnus Hotels LLC

Front Desk Agent

Bloomington, IL · On-site

$13 - $15/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign ...

Magnus Hotels LLC

Front Desk Agent

Bloomington, IL · On-site

$13 - $15/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign ...

TUMI Hospitality

Front Desk Clerk

Bloomington, IL · On-site

$13.25 - $16.50/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests, managing check-ins and check-outs, handling reservations, and responding to guest inquiries. This role ...

Atrium Hospitality

Front Desk Associate

Normal, IL · On-site

$16/hr

Hotel : Normal Marriott201 Broadway AveNormal, IL 61761Part timeCompensation Range : $16.00/hr Compensation is determined based on a variety of factors, including experience, skills, qualifications ...

PR Master

Front of House Team Member

Bloomington, IL · On-site

$12.25 - $15.25/hr

Front of House Support Duties -Guest Hospitality, Safety, Buffet Coordination and Maintenance, Point of Sale, Dining Room Cleanliness, Guest Relations & Transactions, Phone Responsibilities.

Pizza Ranch

Front of House Team Member

Bloomington, IL · On-site

$12.25 - $15.25/hr

Front of House Support Duties -Guest Hospitality, Safety, Buffet Coordination and Maintenance, Point of Sale, Dining Room Cleanliness, Guest Relations & Transactions, Phone Responsibilities.

Pizza Ranch

Front of House Team Member

Morton, IL · On-site

$12.25 - $15.25/hr

Front of House Support Duties -Guest Hospitality, Safety, Buffet Coordination and Maintenance, Point of Sale, Dining Room Cleanliness, Guest Relations & Transactions, Phone Responsibilities.

PR Master

Front of House Team Member

Morton, IL · On-site

$12.25 - $15.25/hr

Front of House Support Duties -Guest Hospitality, Safety, Buffet Coordination and Maintenance, Point of Sale, Dining Room Cleanliness, Guest Relations & Transactions, Phone Responsibilities.

Pizza Ranch

Front of House Team Member

Bloomington, IL · On-site

$12.25 - $15.25/hr

Front of House Support Duties -Guest Hospitality, Safety, Buffet Coordination and Maintenance, Point of Sale, Dining Room Cleanliness, Guest Relations & Transactions, Phone Responsibilities.

PR Master

Front of House Team Member

Bloomington, IL · On-site

$12.25 - $15.25/hr

Front of House Support Duties -Guest Hospitality, Safety, Buffet Coordination and Maintenance, Point of Sale, Dining Room Cleanliness, Guest Relations & Transactions, Phone Responsibilities.

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

Well Now Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

WellNow Urgent Care

Receptionist

Lincoln, IL

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

The US Oncology Network

Scheduler

Bloomington, IL · On-site

$16 - $25/hr

Schedule follow-up visits, lab tests, imaging, and treatments for patients, including coordination ... Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed.

The US Oncology Network

Scheduler

Bloomington, IL · On-site

$16 - $25/hr

Schedule follow-up visits, lab tests, imaging, and treatments for patients, including coordination ... Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed.

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All JobsFront Desk JobsFront Desk Coordinator JobsFront Desk Coordinator Jobs in Normal, IL

Front Desk Coordinator information

See Normal, IL salary details

$10

$17

$23

How much do front desk coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for front desk coordinator in Normal, IL is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Coordinator vs Receptionist?

AspectFront Desk CoordinatorReceptionist
CredentialsHigh school diploma; some roles prefer certifications in office administrationHigh school diploma typically sufficient
Work EnvironmentOffice settings, healthcare facilities, hotelsOffice reception, healthcare clinics, hotels
Employer & Industry UsageUsed across various industries for administrative supportCommonly used in customer service and administrative roles
Primary ResponsibilitiesManaging appointments, coordinating communication, overseeing front desk operationsGreeting visitors, answering phones, basic administrative tasks

The main difference is that a Front Desk Coordinator often has additional responsibilities like managing schedules and coordinating communication, whereas a Receptionist primarily handles greeting visitors and answering phones. Both roles are essential for smooth front-office operations but differ in scope and complexity.

What are the key skills and qualifications needed to thrive as a front desk coordinator, and why are they important?

To thrive as a Front Desk Coordinator, you need strong organizational abilities, multitasking skills, and experience with office management or administrative support, often supported by a high school diploma or equivalent. Familiarity with scheduling software, phone systems, and office productivity tools like Microsoft Office is typically required. Exceptional interpersonal skills, professionalism, and effective communication are vital soft skills for welcoming guests and supporting team operations. These abilities ensure smooth front-desk operations, positive client interactions, and efficient workflow within busy office environments.

How does a front desk coordinator typically collaborate with other departments within an organization?

A Front Desk Coordinator often serves as the first point of contact for visitors and clients, so effective collaboration with other departments is essential. They regularly communicate with HR for onboarding guests, assist facilities teams with scheduling meeting rooms, and coordinate with administrative staff to manage deliveries or special requests. This role requires strong interpersonal skills to relay messages accurately and ensure smooth daily operations. Building good relationships with colleagues across departments helps resolve issues quickly and contributes to a positive workplace environment.

What is a front desk coordinator?

Front Desk Coordinators are administrative professionals who serve as the first point of contact for visitors, clients, and staff at an organization. They manage front desk operations, such as greeting guests, answering phone calls, scheduling appointments, and handling basic inquiries. In addition, they may be responsible for maintaining office supplies, managing mail, and supporting other administrative tasks. Their role is crucial in creating a welcoming and efficient environment for both employees and visitors.

What does a front desk coordinator do?

A front desk coordinator or clerk is often the first person that customers encounter when visiting a business or lodging. Your responsibilities in this career revolve around communication with customers, whether it’s by phone, email, or in person. You greet people entering the establishment, answer any questions they have, and handle complaints and requests from guests. Your duties also involve administrative tasks, such as completing paperwork, managing employees, and maintaining the appointment schedule. You also process payments and take reservations in certain front desk coordinator positions.

More about Front Desk Coordinator jobs
What are the most commonly searched types of Front Desk jobs in Normal, IL? The most popular types of Front Desk jobs in Normal, IL are:
What cities near Normal, IL are hiring for Front Desk Coordinator jobs? Cities near Normal, IL with the most Front Desk Coordinator job openings:
Front Desk Coordinator jobs near you
Infographic showing various Front Desk Coordinator job openings in Normal, IL as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $36,865 per year, or $17.7 per hour.

Front Desk Coordinator II (31287)

GI Alliance

Bloomington, IL • On-site

$19 - $22/hr

Full-time

Posted 21 days ago

GI Alliance rating

6.4

Company rating: 6.4 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

639th of 887 rated healthcare providers

Job description

GI Alliance is seeking an experienced Front Desk Coordinator II.
Duties of this position include, but are not limited to, the following:
Position purpose
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.
Responsibilities/Duties/Functions/Tasks:
  • Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel.
  • Schedule patient appointments and procedures according to established policies and procedures.
  • Check-in patients upon arrival at the office as well as check-out upon departure.
  • Obtain accurate information from patients and ensure all registration forms are complete.
  • Collect patient and insurance payments and reconcile charges on a daily basis.
  • Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
  • File records in appropriate sections of patient charts in EMR.
  • Prepare patient charts in advance and scan documents into charts in EMR.
  • Transcribe letters and create forms as needed.
  • Maintain files and records in a confidential manner.
  • Maintain organization and efficiency of front office, including office supply inventory.
  • Maintain patient confidentiality.
  • Perform other related duties as directed or assigned.

Qualifications
Education: High school diploma or GED.
Experience: Minimum of four years of experience in a medical office, front office or scheduling experience preferred.
Requirements for Level II Status:
  • Intermediate experience (4+ years experience) and/or acting more independently,
  • Takes on some additional duties to assist the office.
  • Strong and consistent performer.

Performance Requirements:
  • Knowledge of clinic policies and procedures.
  • Knowledge of computer programs and applications.
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
  • Skill in operating office equipment
  • Skill in handling paperwork/filing adequately.
  • Skill in handling incoming phone calls and triaging appropriately.
  • Skill in written and verbal communication.
  • Ability to learn/use other computer programs including Microsoft® Excel, e-mail, Internet, and Microsoft® PowerPoint.
  • Ability to sort and file materials correctly by alphabetic or numeric systems.
  • Ability to flexibly respond to changing demands.
  • Ability to organize and prioritize tasks effectively.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran

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