Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between. * Coach, train, and motivate front desk associates-you're the team's go-to guru. * Handle ...
Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between. * Coach, train, and motivate front desk associates-you're the team's go-to guru. * Handle ...
Evening Front Desk Supervisor
East Peoria, IL · On-site
$18.50/hr
Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between. * Coach, train, and motivate front desk associates-you're the team's go-to guru. * Handle ...
Evening Front Desk Supervisor
East Peoria, IL · On-site
$18.50/hr
Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between. * Coach, train, and motivate front desk associates-you're the team's go-to guru. * Handle ...
Evening Front Desk information
See Normal, IL salary details
$7.76 - $8.82
0% of jobs
$8.82 - $9.89
2% of jobs
$9.89 - $10.96
5% of jobs
$10.96 - $12.03
9% of jobs
$12.03 - $13.10
9% of jobs
$13.11 is the 25th percentile. Wages below this are outliers.
$13.10 - $14.17
16% of jobs
The median wage is $14.81 / hr.
$14.17 - $15.23
15% of jobs
$15.23 - $16.30
17% of jobs
$16.44 is the 75th percentile. Wages above this are outliers.
$16.30 - $17.37
15% of jobs
$17.37 - $18.44
6% of jobs
$18.44 - $19.51
5% of jobs
$7
$14
$19
How much do evening front desk jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for evening front desk in Normal, IL is $14.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.92 per hour, depending on experience, location, and employer.
What evening front desk jobs pay the most?
Higher-paying evening front desk jobs are typically found in industries such as luxury hotels, corporate offices, and medical facilities, where roles may require specialized skills or certifications. Salaries can also increase with experience, additional responsibilities, or management positions, often reaching above average for entry-level front desk roles.
What are the key skills and qualifications needed to thrive as an evening front desk agent?
To excel as an Evening Front Desk Agent, you need strong customer service skills, basic administrative abilities, and preferably a high school diploma or equivalent. Familiarity with hotel property management systems, reservation software, and common office tools is important. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you stand out when handling guest inquiries and challenges. These skills ensure efficient operations, positive guest experiences, and smooth coordination during evening shifts.
What are some common challenges faced by evening front desk staff and how can they be managed effectively?
Evening Front Desk staff often encounter unique challenges such as managing late check-ins, handling guest concerns when fewer managers are present, and maintaining security during quieter hours. Effective communication and organization are key to addressing these issues, as well as familiarity with emergency procedures and the property’s policies. Proactively anticipating guest needs and staying calm under pressure can help create a positive experience for guests, even during busy or unexpected situations.
What is an evening front desk?
Evening Front Desk roles typically involve greeting and assisting guests, handling check-ins and check-outs, answering phones, and managing reservations during the evening hours. These staff members are responsible for providing excellent customer service, addressing guest inquiries, and resolving issues that may arise after regular business hours. They also ensure the front lobby area is welcoming and secure, and may perform administrative tasks as needed. Evening Front Desk staff play a key role in maintaining a positive experience for guests during the later part of the day.
Can I get an evening front desk job with no experience?
An evening front desk job typically requires basic customer service skills and a professional appearance, but many employers are willing to hire candidates with no prior experience if they demonstrate reliability and a positive attitude. Training is often provided on-site, and familiarity with basic computer or phone systems can be helpful. Having a high school diploma or equivalent may also be preferred but is not always mandatory.
What are the most commonly searched types of Front Desk jobs in Normal, IL? The most popular types of Front Desk jobs in Normal, IL are:
What are popular job titles related to Evening Front Desk jobs in Normal, IL? For Evening Front Desk jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Evening Front Desk jobs in Normal, IL look for? The top searched job categories for Evening Front Desk jobs in Normal, IL are:
What cities near Normal, IL are hiring for Evening Front Desk jobs? Cities near Normal, IL with the most Evening Front Desk job openings:
$18.50/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
Atrium Hospitality rating
5.4
Based on 31 frontline employees who took The Breakroom Quiz
77th of 108 rated hotels
Job description
Hotel :
East Peoria Embassy Suites100 Conference Center Dr.E. Peoria, IL 61611Full timeCompensation Range : $18.50Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
- Career Growth & Learning - 40% of our management hires are internal promotions!
- Invest in Your Future - 401(k) plan with company match.
- Comprehensive Health Coverage - Medical, dental, and vision insurance options.
- Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
- Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.
Job Description
What You Will Do
- Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
- Coach, train, and motivate front desk associates-you're the team's go-to guru.
- Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.
- Monitor cash handling, shift reports, and compliance with brand and safety standards.
- Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with VIP arrivals.
What We Are Looking For
- Customer service and leadership experience - You've led teams, kept things calm under pressure, and know how to create a welcoming vibe.
- Strong communication skills - You'll coordinate with guests, staff, and other departments like a pro.
- Detail-oriented and organized - From shift reports to guest requests, you keep the little things from becoming big problems.
- Tech confident - Hotel systems, emails, reports-nothing fazes you.
- Able to lift 50 lbs and stay on your feet - Because leading by example sometimes means grabbing a luggage cart.
Why Atrium:
Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.
___________________________________________
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
What Atrium Hospitality employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Atrium Hospitality
Sourced by ZipRecruiter
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Perseverance: We will be better today than we were yesterday. Respect: We treat others the way we would like to be treated. Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Service: We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible. Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.
Industry
Hospitals
Company size
1,001 - 5,000 Employees
Headquarters location
Alpharetta, GA, US
Year founded
2015