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Front Desk Associate Jobs in Normal, IL (NOW HIRING)

Hotel : Normal Marriott201 Broadway AveNormal, IL 61761Part timeCompensation Range : $16.00/hr Compensation is determined based on a variety of factors, including experience, skills, qualifications ...

Front Desk Agent

Bloomington, IL · On-site

$13 - $15/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign ...

Front Desk Agent

Bloomington, IL · On-site

$13 - $15/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign ...

Front Desk Clerk

Bloomington, IL · On-site

$13.25 - $16.50/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests, managing check-ins and check-outs, handling reservations, and responding to guest inquiries. This role ...

Front Desk Coordinator II (31287)

Bloomington, IL · On-site

$15.50 - $20/hr

GI Alliance is seeking an experienced Front Desk Coordinator II. Duties of this position include, but are not limited to, the following: Position purpose Performs various clerical duties for office ...

Office Associate

Washington, IL · On-site

$16 - $21.50/hr

The Office Associate effectively operates the front desk position for the distributorship, including phones, paperwork, and general accounting. This role performs all administrative duties supporting ...

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Front Desk Associate information

See Normal, IL salary details

$7

$14

$19

How much do front desk associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for front desk associate in Normal, IL is $14.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.92 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are the most commonly searched types of Front Desk jobs in Normal, IL? The most popular types of Front Desk jobs in Normal, IL are:
What cities near Normal, IL are hiring for Front Desk Associate jobs? Cities near Normal, IL with the most Front Desk Associate job openings:
Infographic showing various Front Desk Associate job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,997 per year, or $14.9 per hour.

Front Desk Associate

Atrium Hospitality

Normal, IL • On-site

$16/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Atrium Hospitality rating

5.4

Company rating: 5.4 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

77th of 108 rated hotels


Job description

Hotel :

Normal Marriott201 Broadway AveNormal, IL 61761Part timeCompensation Range : $16.00/hr

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning - 40% of our management hires are internal promotions!
  • Invest in Your Future - 401(k) plan with company match.
  • Comprehensive Health Coverage - Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.

Job Description

___________________________________________


Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy


What Atrium Hospitality employees say

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Benefits

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About Atrium Hospitality

Sourced by ZipRecruiter

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Perseverance: We will be better today than we were yesterday. Respect: We treat others the way we would like to be treated. Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Service: We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible. Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2015