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Front Desk Associate Jobs in Normal, IL (NOW HIRING)

Interstate Batteries

Office Associate

Bloomington, IL

$16.25 - $21.75/hr

The Office Associate effectively operates the front desk position for the distributorship, including phones, paperwork, and general accounting. This role performs all administrative duties supporting ...

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Front Desk Associate information

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$7

$14

$19

How much do front desk associate jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for front desk associate in Normal, IL is $14.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What jobs pay 400 an hour?

Front Desk Associates typically do not earn $400 an hour, as this rate is uncommon for entry-level or administrative roles. High-paying jobs that can reach or exceed this rate usually involve specialized skills, such as surgeons, anesthesiologists, or certain executive consultants, often requiring advanced education and certification. Most roles paying this much are in highly specialized or freelance fields with significant experience or unique expertise.

What job makes $10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree often include roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers, especially with experience and certifications. These positions typically require strong skills, industry knowledge, and sometimes licensing, but not necessarily a college degree.

How much do receptionists make?

Receptionists, including Front Desk Associates, in North Carolina typically earn an average hourly wage of around $12 to $15, with annual salaries ranging from approximately $25,000 to $31,000. Wages can vary based on experience, location, and the specific industry or employer.

What is the work of a front desk associate?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office or booking systems and need good communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working in shifts, including evenings and weekends.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Normal, IL? The most popular types of Front Desk jobs in Normal, IL are:
What cities near Normal, IL are hiring for Front Desk Associate jobs? Cities near Normal, IL with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Normal, IL as of June 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,998 per year, or $14.9 per hour.
Office Associate

Office Associate

Interstate Batteries

Bloomington, IL

$16.25 - $21.75/hr

Full-time

Posted 3 days ago

Interstate Batteries rating

6.2

Company rating: 6.2 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

271st of 338 rated retail wholesalers

Job description

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

be your best self


At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose of Job :

The Office Associate effectively operates the front desk position for the distributorship, including phones, paperwork, and general accounting. This role performs all administrative duties supporting distributor operations.

Job Components:

  • Accuratelymaintainaccounts payable and accounts receivable including auditing,payingand filing vendor invoices according tocompanypolicy and procedure,collections,preparing customer invoices, purchaseordersand delivery tickets accurately andtimely.

  • Perform monthly,quarterlyand year-end closeefficiently, accurately andon schedule.

  • Verify depositsareaccurateand made ona timelybasis.

  • Upload and downloadhandheld computerdevices and processdataaccording to a set schedule.

  • Provide exceptional customer service both in person and over the phone

  • Supports front counterretailas needed

  • Maintain dealerdatabase.

  • Assistwithinventorycount and researchvariances.

  • All other duties as assigned

Qualifications :

  • High school graduate (or equivalent).Somecollegepreferred.

  • At least one year of administrative support experience in a warehouse orretailenvironment

  • At least one year of bookkeeping or accounting experience, including AP,ARand Collections.

  • Proficient in Microsoft Office products, including Outlook and Excel.

  • Multi-line phone experiencerequired.

  • Demonstrated use of professional etiquetterequired.

  • Excellent verbal communication skills arerequired.

  • Previousexperience in a customer-facing role isrequired.

  • Ability to multi-task, quickly transitioning from one function/task to the next.

  • Demonstrates good organizational skills and can prioritize tasks

  • Works with a high degree of accuracy and attention to detail

  • Approaches tasks with a sense of urgency

  • Must work effectively in a team environment

  • Strong data entry skills

Scope Data:

  • Works under general supervision. Work receives regular review by Manager.

  • Operate with integrity and demonstrate a positive attitude.

Work Environment :

  • Office environment but is also exposed to battery warehouse conditions such as moving equipment, mechanical parts,fumesor airborne particles and toxic or caustic chemicals.

  • Specific vision abilities include close vision, depthperceptionand ability to adjust focus.

  • Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.

  • Occasionallifting up to25lbs.Withoutassistance

  • Ability to sustain extended periods of sitting, occasional standing and walkingthroughout the day

  • Prolonged use of personalcomputerandtelephone

  • Use of Personal Protective Equipment (PPE) may be required

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

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