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Front Desk Associate Jobs in Normal, IL (NOW HIRING)

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

Well Now Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

Five Below

Store Manager Salary

Bloomington, IL

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... re out front - leading from the floor, not behind a desk. You thrive on movement, energy, and ...

Five Below

Store Manager Salary

Bloomington, IL · On-site

... re out front - leading from the floor, not behind a desk. You thrive on movement, energy, and ... associate schedules, and standard operating procedures • Frequently communicate and exchange ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Normal, IL

Front Desk Associate information

See Normal, IL salary details

$7

$14

$19

How much do front desk associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for front desk associate in Normal, IL is $14.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.92 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Normal, IL? The most popular types of Front Desk jobs in Normal, IL are:
What cities near Normal, IL are hiring for Front Desk Associate jobs? Cities near Normal, IL with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,997 per year, or $14.9 per hour.

Receptionist

WellNow Urgent Care

Lincoln, IL • On-site

$18/hr

Full-time

Medical, Vision, Retirement

Re-posted 8 days ago

WellNow Urgent Care rating

5.3

Company rating: 5.3 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

838th of 887 rated healthcare providers

Job description

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.
Salary:
• Starting at$18 per hour
At WellNow Urgent Care you'll enjoy:
  • Competitive salary
  • Parental leave
  • Continuing education opportunities
  • Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
  • 401(k) plan with a company match for your future financial security
  • Free urgent care visits for you and your immediate family members
  • Scrubs provided to ensure a professional and comfortable work environment
  • Opportunities for promotional growth as we continue to expand our presence
  • Monthly bonus based on your performance and productivity

Responsibilities
  • Greets and registers patients
  • Answers and appropriately triages phone calls
  • Takes payments for visits
  • Printing, scanning, and faxing reports
  • Other front desk responsibilities as assigned
  • 0-25% Travel Requirements

Minimum Education and Experience:
  • High School Diploma or equivalent required
  • Associates degree preferred
  • Ability to manage high call volume
  • Desire to exceed customer service expectations

WellNow is an EOE.

What WellNow Urgent Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

WellNow Urgent Care logo

About WellNow Urgent Care

Sourced by ZipRecruiter

WellNow Urgent Care aims to set a benchmark in urgent care medicine by providing prompt, accessible, and high-quality care for non-life-threatening conditions. As a leading urgent care provider in the U.S., we have established a strong presence across several states, including New York, Illinois, Ohio, Indiana, and Michigan. If you seek a career in an organization that offers diverse career paths and supports personal and professional growth, consider exploring our available opportunities.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

2011

Social media

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