Jacksonville, FL · On-site
$14 - $18.25/hr
... DESCRIPTION - Administer and support the Five9 Intelligent Cloud Contact Center platform. Experience - 7-8 years Configure inbound and outbound call flows, IVRs, ACDs, campaigns, and routing ...
Jacksonville, FL · On-site
$14 - $18.25/hr
... DESCRIPTION - Administer and support the Five9 Intelligent Cloud Contact Center platform. Experience - 7-8 years Configure inbound and outbound call flows, IVRs, ACDs, campaigns, and routing ...
San Ramon, CA · On-site
$63.75 - $84.75/hr
Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... You will also collaborate with platform and SRE teams to maintain secure, performant, and multi ...
Quick apply
San Ramon, CA · On-site
$63.75 - $84.75/hr
Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... You will also collaborate with platform and SRE teams to maintain secure, performant, and multi ...
$100K - $120K/yr
Administer user access, permissions, and platform configurations * Support integrations between Five9, Salesforce, and other enterprise systems * Partner with stakeholders to identify opportunities ...
Quick apply
$100K - $120K/yr
Administer user access, permissions, and platform configurations * Support integrations between Five9, Salesforce, and other enterprise systems * Partner with stakeholders to identify opportunities ...
Austin, TX · On-site
$100K - $120K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Administer user access, permissions, and platform configurations * Support integrations between Five9, Salesforce, and other enterprise systems * Partner with stakeholders to identify opportunities ...
Austin, TX · On-site
$100K - $120K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Administer user access, permissions, and platform configurations * Support integrations between Five9, Salesforce, and other enterprise systems * Partner with stakeholders to identify opportunities ...
We're hiring a Part-Time CRM & CX Tools Administrator to support platforms like Salesforce Service ... Experience with API integrations and telephony tools (e.g., Amazon Connect, Five9, Genesys, ZCC)
We're hiring a Part-Time CRM & CX Tools Administrator to support platforms like Salesforce Service ... Experience with API integrations and telephony tools (e.g., Amazon Connect, Five9, Genesys, ZCC)
$100K - $120K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Administer user access, permissions, and platform configurations * Support integrations between Five9, Salesforce, and other enterprise systems * Partner with stakeholders to identify opportunities ...
$100K - $120K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Administer user access, permissions, and platform configurations * Support integrations between Five9, Salesforce, and other enterprise systems * Partner with stakeholders to identify opportunities ...
Harrisburg, PA · On-site
$28 - $34/hr
Medical
Dental
Vision
Life
Retirement
PTO
Salesforce Administrator (Business Systems) Support Specialist Location: Mechanicsburg, PA (ONSITE ... Salesforce, Five9, Felix, Formyoula, and other technical platforms utilized in the company.
Harrisburg, PA · On-site
$28 - $34/hr
Medical
Dental
Vision
Life
Retirement
PTO
Salesforce Administrator (Business Systems) Support Specialist Location: Mechanicsburg, PA (ONSITE ... Salesforce, Five9, Felix, Formyoula, and other technical platforms utilized in the company.
Austin, TX · On-site
Commerce is looking for a Salesforce Administrator II to join our Go To Market (GTM) Business ... Familiarity with CTI platforms (Five9, Genesys, or similar) and how they integrate with Salesforce ...
Austin, TX · On-site
Commerce is looking for a Salesforce Administrator II to join our Go To Market (GTM) Business ... Familiarity with CTI platforms (Five9, Genesys, or similar) and how they integrate with Salesforce ...
London, KY · Hybrid
$24 - $33.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role serves as the technical expert for dialer platforms and partners closely with strategy ... Five9 * Experience configuring outbound campaigns and dialing strategies. * Strong understanding of ...
London, KY · Hybrid
$24 - $33.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role serves as the technical expert for dialer platforms and partners closely with strategy ... Five9 * Experience configuring outbound campaigns and dialing strategies. * Strong understanding of ...
Albuquerque, NM · On-site +1
$18 - $20/hr
Monitor contact center platform health and escalate issues when necessary. * Support basic ... Five9 Administrator Certification (or willingness to obtain certification after hire). Core ...
Albuquerque, NM · On-site +1
$18 - $20/hr
Monitor contact center platform health and escalate issues when necessary. * Support basic ... Five9 Administrator Certification (or willingness to obtain certification after hire). Core ...
Albuquerque, NM · On-site
$18 - $20/hr
Monitor contact center platform health and escalate issues when necessary. * Support basic ... Five9 Administrator Certification (or willingness to obtain certification after hire). Core ...
Quick apply
Albuquerque, NM · On-site
$18 - $20/hr
Monitor contact center platform health and escalate issues when necessary. * Support basic ... Five9 Administrator Certification (or willingness to obtain certification after hire). Core ...
... and platform admins * Grow into leading a small team of product managers and business systems ... Amazon Connect strongly preferred; deep Genesys, Five9, NICE, or Talkdesk experience transfers * A ...
... and platform admins * Grow into leading a small team of product managers and business systems ... Amazon Connect strongly preferred; deep Genesys, Five9, NICE, or Talkdesk experience transfers * A ...
Medical
Retirement
Perform system upgrades, patches, and updates for all telephony platforms to ensure optimal ... Proven experience in designing, implementing, and managing Five9 VCC environments, including Admin ...
Medical
Retirement
Perform system upgrades, patches, and updates for all telephony platforms to ensure optimal ... Proven experience in designing, implementing, and managing Five9 VCC environments, including Admin ...
$107K - $146K/yr
Medical
Retirement
Perform system upgrades, patches, and updates for all telephony platforms to ensure optimal ... Proven experience in designing, implementing, and managing Five9 VCC environments, including Admin ...
$107K - $146K/yr
Medical
Retirement
Perform system upgrades, patches, and updates for all telephony platforms to ensure optimal ... Proven experience in designing, implementing, and managing Five9 VCC environments, including Admin ...
New York, NY · On-site
$27 - $37/hr
We're hiring a Part-Time CRM & CX Tools Administrator to support platforms like Salesforce Service ... Experience with API integrations and telephony tools (e.g., Amazon Connect, Five9, Genesys, ZCC)
New York, NY · On-site
$27 - $37/hr
We're hiring a Part-Time CRM & CX Tools Administrator to support platforms like Salesforce Service ... Experience with API integrations and telephony tools (e.g., Amazon Connect, Five9, Genesys, ZCC)
London, KY · Hybrid
$50K - $70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... platform. This role ensures SMS communications are reliable, secure, compliant, and effectively ... Five9 * Experience configuring outbound campaigns and dialing strategies. * Strong understanding of ...
London, KY · Hybrid
$50K - $70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... platform. This role ensures SMS communications are reliable, secure, compliant, and effectively ... Five9 * Experience configuring outbound campaigns and dialing strategies. * Strong understanding of ...
London, KY · Hybrid
$50K - $70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... platform. This role ensures SMS communications are reliable, secure, compliant, and effectively ... Five9 * Experience configuring outbound campaigns and dialing strategies. * Strong understanding of ...
London, KY · Hybrid
$50K - $70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... platform. This role ensures SMS communications are reliable, secure, compliant, and effectively ... Five9 * Experience configuring outbound campaigns and dialing strategies. * Strong understanding of ...
London, KY · On-site
$50K - $70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... platform. This role ensures SMS communications are reliable, secure, compliant, and effectively ... Five9 * Experience configuring outbound campaigns and dialing strategies. * Strong understanding of ...
London, KY · On-site
$50K - $70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... platform. This role ensures SMS communications are reliable, secure, compliant, and effectively ... Five9 * Experience configuring outbound campaigns and dialing strategies. * Strong understanding of ...
London, KY · Hybrid
$50K - $70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... platform. This role ensures SMS communications are reliable, secure, compliant, and effectively ... Five9 * Experience configuring outbound campaigns and dialing strategies. * Strong understanding of ...
London, KY · Hybrid
$50K - $70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... platform. This role ensures SMS communications are reliable, secure, compliant, and effectively ... Five9 * Experience configuring outbound campaigns and dialing strategies. * Strong understanding of ...
Telecom Specialist/Admin - CCaaS experience (required - Five9 and Salesforce & nice to have -Amazon ... Perform Administrative duties in the CCaaS platform, related to the ongoing operation and change ...
Telecom Specialist/Admin - CCaaS experience (required - Five9 and Salesforce & nice to have -Amazon ... Perform Administrative duties in the CCaaS platform, related to the ongoing operation and change ...
$41K - $49.8K
3% of jobs
$49.8K - $58.5K
6% of jobs
$58.5K - $67.3K
11% of jobs
$70K is the 25th percentile. Wages below this are outliers.
$67.3K - $76.1K
16% of jobs
The median wage is $84.2K / yr.
$76.1K - $84.9K
15% of jobs
$84.9K - $93.6K
14% of jobs
$101.2K is the 75th percentile. Wages above this are outliers.
$93.6K - $102.4K
12% of jobs
$102.4K - $111.2K
9% of jobs
$111.2K - $120K
6% of jobs
$120K - $128.7K
5% of jobs
$128.7K - $137.5K
3% of jobs
$41K
$88.9K
$137.5K
A Five9 Platform Administrator is responsible for managing, configuring, and optimizing the Five9 cloud contact center platform. They ensure system stability, troubleshoot technical issues, maintain user accounts, and implement system updates. Additionally, they work closely with contact center teams to enhance workflows, reporting, and integrations with CRM systems. Strong technical expertise and problem-solving skills are essential for this role.
As a Five9 Platform Administrator, your daily responsibilities typically include configuring user accounts, managing call routing and IVR workflows, monitoring system performance, and troubleshooting technical issues related to the platform. You may also collaborate with IT teams and call center supervisors to implement system updates, integrate third-party applications, and ensure optimal uptime. Regular communication with end users to address support requests or train staff on new features is common. This role often involves balancing routine maintenance tasks with rapid response to incidents that impact the contact center’s operations.
To thrive as a Five9 Platform Administrator, you need strong knowledge of contact center operations, VoIP systems, and troubleshooting, often supported by experience in IT or customer support environments. Familiarity with Five9 administration tools, CRM integrations, and related certifications such as Five9 Administrator Certification are highly valuable. Excellent problem-solving skills, attention to detail, and the ability to communicate clearly with both technical and non-technical stakeholders help professionals stand out in this role. These skills ensure the reliable performance and optimization of contact center systems, helping organizations deliver effective customer service.
The most popular types of Five9 Platform Administrator jobs are:
The top searched job categories for Five9 Platform Administrator jobs are:
$14 - $18.25/hr
Contractor
This job post has expired today. Applications are no longer accepted.
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It services
501 - 1,000 Employees
Monmouth Junction, NJ, US
1991
