Five9 Administrator
Pleasanton, CA · On-site
This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...
Five9 Administrator
Pleasanton, CA · On-site
This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...
Five9 Administrator
Auburn Hills, MI · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Auburn Hills, MI · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Austin, TX · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Austin, TX · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Chicago, IL · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Chicago, IL · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Mendota Heights, MN · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Mendota Heights, MN · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Downers Grove, IL · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Downers Grove, IL · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Atlanta, GA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Atlanta, GA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Newark, NJ · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Newark, NJ · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
El Segundo, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
El Segundo, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Portland, OR · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Portland, OR · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Seattle, WA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Seattle, WA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
El Segundo, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
El Segundo, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Pleasanton, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Pleasanton, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
San Francisco, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
San Francisco, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Responsibilities : • Administer and support the Five9 platform, including configuration, updates, and troubleshooting. • Build and maintain inbound and outbound campaigns, IVRs, call flows ...
Responsibilities : • Administer and support the Five9 platform, including configuration, updates, and troubleshooting. • Build and maintain inbound and outbound campaigns, IVRs, call flows ...
... IT IS_CNS_Voice Network_Cisco Five9 Platform Call Center Technologies for Five9 Key ... Required Skills & Qualifications • Proven hands-on experience as a Five9 SME, administrator, or ...
... IT IS_CNS_Voice Network_Cisco Five9 Platform Call Center Technologies for Five9 Key ... Required Skills & Qualifications • Proven hands-on experience as a Five9 SME, administrator, or ...
Contact Center Systems Administrator (Five9 & Analytics)
Sandy, UT · Remote
$81K - $122K/yr
Summary We are seeking a skilled Contact Center Systems Administrator to own the management, optimization, and reporting architecture of our Five9 cloud platform. In this role, your time will be ...
Contact Center Systems Administrator (Five9 & Analytics)
Sandy, UT · Remote
$81K - $122K/yr
Summary We are seeking a skilled Contact Center Systems Administrator to own the management, optimization, and reporting architecture of our Five9 cloud platform. In this role, your time will be ...
The Telephony Solutions Administrator is responsible for driving the design, implementation, and ... Experience administering Five9 or another enterprise CCaaS platform, including ability to think ...
The Telephony Solutions Administrator is responsible for driving the design, implementation, and ... Experience administering Five9 or another enterprise CCaaS platform, including ability to think ...
Information Technology_USA - USA_Senior Engineer
Grand Rapids, MI · On-site
$99K - $136K/yr
... 1. Five9 Platform Expertise • Perform end-to-end administration of the Five9 environment ... Required Skills & Qualifications • Proven hands-on experience as a Five9 SME, administrator, or ...
Information Technology_USA - USA_Senior Engineer
Grand Rapids, MI · On-site
$99K - $136K/yr
... 1. Five9 Platform Expertise • Perform end-to-end administration of the Five9 environment ... Required Skills & Qualifications • Proven hands-on experience as a Five9 SME, administrator, or ...
The Telephony Solutions Administrator is responsible for driving the design, implementation, and ... Experience administering Five9 or another enterprise CCaaS platform, including ability to think ...
The Telephony Solutions Administrator is responsible for driving the design, implementation, and ... Experience administering Five9 or another enterprise CCaaS platform, including ability to think ...
Overnight Five9 Platform Administrator information
See salary details
$36K - $45.7K
15% of jobs
$51.9K is the 25th percentile. Wages below this are outliers.
$45.7K - $55.5K
16% of jobs
$55.5K - $65.2K
18% of jobs
The median wage is $65.8K / yr.
$65.2K - $74.9K
18% of jobs
$74.9K - $84.6K
6% of jobs
$87.1K is the 75th percentile. Wages above this are outliers.
$84.6K - $94.4K
6% of jobs
$94.4K - $104.1K
6% of jobs
$104.1K - $113.8K
4% of jobs
$113.8K - $123.5K
3% of jobs
$123.5K - $133.3K
3% of jobs
$133.3K - $143K
3% of jobs
$36K
$76.7K
$143K
How much do overnight five9 platform administrator jobs pay per year?
As of Aug 26, 2026, the average yearly pay for overnight five9 platform administrator in the United States is $76,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $96,000.00 per year, depending on experience, location, and employer.
What is an overnight Five9 platform administrator?
An Overnight Five9 Platform Administrator is responsible for managing and supporting the Five9 cloud-based contact center software during overnight shifts. This role involves monitoring system performance, troubleshooting technical issues, implementing user or campaign changes, and ensuring the platform operates smoothly outside of regular business hours. Administrators may also handle urgent incidents, perform maintenance tasks, and support agents or supervisors using the platform. Strong technical skills, experience with Five9, and the ability to work independently during night shifts are important for this position.
What are the key skills and qualifications needed to thrive as an overnight Five9 platform administrator?
To thrive as an Overnight Five9 Platform Administrator, you need expertise in contact center operations, a solid understanding of the Five9 platform, and experience with troubleshooting and user support, typically backed by relevant IT or computer science education. Familiarity with Five9 admin tools, ticketing systems like ServiceNow, and basic networking concepts is essential, and Five9 certifications are highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure reliable platform performance, quick resolution of issues, and seamless night-time operations critical to customer service continuity.
What are the typical challenges faced by an overnight Five9 platform administrator, and how can they be managed effectively?
Overnight Five9 Platform Administrators often encounter challenges such as resolving urgent system incidents, maintaining uptime during scheduled maintenance windows, and providing timely support to global users in different time zones. To manage these effectively, administrators should be well-versed in Five9's monitoring tools, establish clear communication protocols with day-shift teams, and document all after-hours changes thoroughly. Proactive monitoring and regular review of system logs can help in quickly identifying and addressing potential issues before they impact operations.
More about Overnight Five9 Platform Administrator jobs
What cities are hiring for Overnight Five9 Platform Administrator jobs?
Cities with the most Overnight Five9 Platform Administrator job openings:
What are the most commonly searched types of Five9 Platform Administrator jobs?
The most popular types of Five9 Platform Administrator jobs are:
What states have the most Overnight Five9 Platform Administrator jobs?
States with the most job openings for Overnight Five9 Platform Administrator jobs include:
What job categories do people searching Overnight Five9 Platform Administrator jobs look for?
The top searched job categories for Overnight Five9 Platform Administrator jobs are:
Five9 Administrator
Pleasanton, CA • On-site
Internet Brands •
Internet and IT • 5 - 10K employees5,001 - 10,000 employees
8.7
Based on 14 frontline employees who took The Breakroom Quiz
56th of 246 rated software companies
People enjoy working here
Good employer
Paid breaks
Recommended by parents
Respectful managers
Full-time
Re-posted yesterday
Job description
Job Summary:
Internet Brands is seeking an experienced Five9 Administrator to manage and enhance their contact center and telecommunications environment. This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity.
Responsibilities:
• Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations.
• Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as needed.
• Design, implement, and support telephony solutions to meet business objectives and continuity requirements.
• Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.).
• Monitor system performance (network traffic, capacity, security) and recommend optimizations.
• Develop and maintain disaster recovery and contingency plans for voice services.
• Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.
• Create and maintain runbooks, operational documentation, and Tier 1 support procedures.
• Provide technical support across Tier 1–3 and resolve ticketed requests in a timely manner.
• Perform preventive maintenance, backups, and recovery procedures.
Qualifications:
Required:
• Extensive, hands-on experience with Five9: configuration, administration, reporting, and troubleshooting within a contact center environment.
• Solid understanding of VoIP, AV, networking concepts, and security best practices for voice/video systems.
• Familiarity with other telephony platforms (e.g., RingCentral, Avaya).
• Experience implementing telephony solutions for business continuity and disaster recovery.
• Bachelor’s degree or equivalent practical experience.
Preferred:
• Scripting and automation experience (PowerShell, REST APIs, or similar) to build integrations and automate tasks.
• Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics.
• Certifications in Five9 or related telephony platforms.
• Prior experience managing telecom vendor relationships and roadmap planning.
Company:
Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. Founded in 1998, the company is headquartered in El Segundo, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
Internet Brands is seeking an experienced Five9 Administrator to manage and enhance their contact center and telecommunications environment. This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity.
Responsibilities:
• Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations.
• Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as needed.
• Design, implement, and support telephony solutions to meet business objectives and continuity requirements.
• Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.).
• Monitor system performance (network traffic, capacity, security) and recommend optimizations.
• Develop and maintain disaster recovery and contingency plans for voice services.
• Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.
• Create and maintain runbooks, operational documentation, and Tier 1 support procedures.
• Provide technical support across Tier 1–3 and resolve ticketed requests in a timely manner.
• Perform preventive maintenance, backups, and recovery procedures.
Qualifications:
Required:
• Extensive, hands-on experience with Five9: configuration, administration, reporting, and troubleshooting within a contact center environment.
• Solid understanding of VoIP, AV, networking concepts, and security best practices for voice/video systems.
• Familiarity with other telephony platforms (e.g., RingCentral, Avaya).
• Experience implementing telephony solutions for business continuity and disaster recovery.
• Bachelor’s degree or equivalent practical experience.
Preferred:
• Scripting and automation experience (PowerShell, REST APIs, or similar) to build integrations and automate tasks.
• Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics.
• Certifications in Five9 or related telephony platforms.
• Prior experience managing telecom vendor relationships and roadmap planning.
Company:
Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. Founded in 1998, the company is headquartered in El Segundo, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
About Internet Brands
Sourced by ZipRecruiter
Industry
Internet and it
Company size
5,001 - 10,000 Employees
Headquarters location
El Segundo, CA, US
Year founded
1998
Website
What Internet Brands employees say
Pay
Benefits
Hours and flexibility
Workplace
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