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Full Time Five9 Platform Administrator Jobs (NOW HIRING)

Internet Brands

Five9 Administrator

Pleasanton, CA · On-site

This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...

Internet Brands

Five9 Administrator

El Segundo, CA · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Campbell's

Platform Administrator

Camden, NJ

The Platform Administrator Coop provides hands-on experience supporting enterprise cloud-based and ... Familiarity with SQL, data, or analytics tools is a plus Coop Experience * Full-time, structured ...

Campbell Soup Company

Platform Administrator

Camden, NJ · On-site

The Platform Administrator Co-op provides hands-on experience supporting enterprise cloud-based and ... Familiarity with SQL, data, or analytics tools is a plus Co-op Experience * Full-time, structured ...

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Full Time Five9 Platform Administrator information

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$88.9K

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How much do full time five9 platform administrator jobs pay per year?

As of Aug 9, 2026, the average yearly pay for full time five9 platform administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a full time Five9 platform administrator?

Full Time Five9 Platform Administrators are professionals responsible for managing and maintaining the Five9 cloud contact center platform within an organization. Their duties include configuring system settings, managing user accounts, troubleshooting technical issues, ensuring system security, and optimizing platform performance to support customer service operations. Working full time, they collaborate with IT teams, support staff, and business leaders to implement best practices and ensure seamless communication workflows. They also provide training and support to end-users and stay updated with the latest Five9 features and updates.

What are some common challenges faced by full time Five9 platform administrators, and how can they be addressed?

Full Time Five9 Platform Administrators often encounter challenges such as managing complex configurations, ensuring seamless integration with CRM tools, and responding quickly to system outages or performance issues. Staying up-to-date with platform updates and troubleshooting user-reported problems require strong analytical and communication skills. Proactive monitoring, regular training, and close collaboration with IT and support teams can help administrators overcome these challenges and maintain optimal system performance.

What are the key skills and qualifications needed to thrive as a full time Five9 platform administrator?

To thrive as a Full Time Five9 Platform Administrator, you need expertise in contact center operations, system administration, and a solid understanding of cloud-based telephony, typically supported by relevant IT or computer science education. Familiarity with the Five9 platform, CRM integrations, VoIP systems, and certifications such as Five9 Certified Administrator are essential. Strong problem-solving, attention to detail, and effective communication skills help administrators address technical challenges and support end-users. These competencies ensure seamless platform performance, high-quality customer service, and efficient resolution of issues in a dynamic contact center environment.
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What cities are hiring for Full Time Five9 Platform Administrator jobs? Cities with the most Full Time Five9 Platform Administrator job openings:
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Full Time Five9 Platform Administrator jobs near you
Infographic showing various Full Time Five9 Platform Administrator job openings in the United States as of August 2026, with employment types broken down into 51% Full Time, 46% Part Time, and 3% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.

Five9 Administrator

Internet Brands

Pleasanton, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Internet Brands rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

55th of 242 rated software companies

Job description

Job Summary:
Internet Brands is seeking an experienced Five9 Administrator to manage and enhance their contact center and telecommunications environment. This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity.
Responsibilities:
• Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations.
• Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as needed.
• Design, implement, and support telephony solutions to meet business objectives and continuity requirements.
• Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.).
• Monitor system performance (network traffic, capacity, security) and recommend optimizations.
• Develop and maintain disaster recovery and contingency plans for voice services.
• Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.
• Create and maintain runbooks, operational documentation, and Tier 1 support procedures.
• Provide technical support across Tier 1–3 and resolve ticketed requests in a timely manner.
• Perform preventive maintenance, backups, and recovery procedures.
Qualifications:
Required:
• Extensive, hands-on experience with Five9: configuration, administration, reporting, and troubleshooting within a contact center environment.
• Solid understanding of VoIP, AV, networking concepts, and security best practices for voice/video systems.
• Familiarity with other telephony platforms (e.g., RingCentral, Avaya).
• Experience implementing telephony solutions for business continuity and disaster recovery.
• Bachelor’s degree or equivalent practical experience.
Preferred:
• Scripting and automation experience (PowerShell, REST APIs, or similar) to build integrations and automate tasks.
• Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics.
• Certifications in Five9 or related telephony platforms.
• Prior experience managing telecom vendor relationships and roadmap planning.
Company:
Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. Founded in 1998, the company is headquartered in El Segundo, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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