Five9 Administrator
Pleasanton, CA · On-site
This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...
Five9 Administrator
Pleasanton, CA · On-site
This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Newark, NJ · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Newark, NJ · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Seattle, WA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Seattle, WA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
El Segundo, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
El Segundo, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Pleasanton, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Pleasanton, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Responsibilities : • Administer and support the Five9 platform, including configuration, updates, and troubleshooting. • Build and maintain inbound and outbound campaigns, IVRs, call flows ...
Responsibilities : • Administer and support the Five9 platform, including configuration, updates, and troubleshooting. • Build and maintain inbound and outbound campaigns, IVRs, call flows ...
... IT IS_CNS_Voice Network_Cisco Five9 Platform Call Center Technologies for Five9 Key ... Required Skills & Qualifications • Proven hands-on experience as a Five9 SME, administrator, or ...
... IT IS_CNS_Voice Network_Cisco Five9 Platform Call Center Technologies for Five9 Key ... Required Skills & Qualifications • Proven hands-on experience as a Five9 SME, administrator, or ...
ServiceNow Platform Administrator
Alexandria, VA · On-site +1
OT on a Exempt W2: No Overtime Pay Contract Contingent Basis, generally located across the ... Systems Administrator. We seek ServiceNow Platform Administrator | Servicenow & Sharepoint Online ...
ServiceNow Platform Administrator
Alexandria, VA · On-site +1
OT on a Exempt W2: No Overtime Pay Contract Contingent Basis, generally located across the ... Systems Administrator. We seek ServiceNow Platform Administrator | Servicenow & Sharepoint Online ...
ServiceNow Platform Administrator
Alexandria, VA · On-site
Medical
Dental
Vision
Retirement
ProSidian seeks a ServiceNow Platform Administrator for Program Support on a Exempt W2: No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Systems Administrator Labor ...
ServiceNow Platform Administrator
Alexandria, VA · On-site
Medical
Dental
Vision
Retirement
ProSidian seeks a ServiceNow Platform Administrator for Program Support on a Exempt W2: No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Systems Administrator Labor ...
Contact Center Systems Administrator (Five9 & Analytics)
Sandy, UT · On-site
$81K - $122K/yr
Summary We are seeking a skilled Contact Center Systems Administrator to own the management, optimization, and reporting architecture of our Five9 cloud platform. In this role, your time will be ...
Contact Center Systems Administrator (Five9 & Analytics)
Sandy, UT · On-site
$81K - $122K/yr
Summary We are seeking a skilled Contact Center Systems Administrator to own the management, optimization, and reporting architecture of our Five9 cloud platform. In this role, your time will be ...
Contact Center Systems Administrator (Five9 & Analytics)
Sandy, UT · Remote
$81K - $122K/yr
Summary We are seeking a skilled Contact Center Systems Administrator to own the management, optimization, and reporting architecture of our Five9 cloud platform. In this role, your time will be ...
Contact Center Systems Administrator (Five9 & Analytics)
Sandy, UT · Remote
$81K - $122K/yr
Summary We are seeking a skilled Contact Center Systems Administrator to own the management, optimization, and reporting architecture of our Five9 cloud platform. In this role, your time will be ...
Exempt Five9 Platform Administrator information
See salary details
$41K - $49.8K
3% of jobs
$49.8K - $58.5K
6% of jobs
$58.5K - $67.3K
11% of jobs
$70K is the 25th percentile. Wages below this are outliers.
$67.3K - $76.1K
16% of jobs
The median wage is $84.2K / yr.
$76.1K - $84.9K
15% of jobs
$84.9K - $93.6K
14% of jobs
$101.2K is the 75th percentile. Wages above this are outliers.
$93.6K - $102.4K
12% of jobs
$102.4K - $111.2K
9% of jobs
$111.2K - $120K
6% of jobs
$120K - $128.7K
5% of jobs
$128.7K - $137.5K
3% of jobs
$41K
$88.9K
$137.5K
How much do exempt five9 platform administrator jobs pay per year?
As of Aug 17, 2026, the average yearly pay for exempt five9 platform administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.
What is the difference between Exempt Five9 Platform Administrator vs Call Center Support Specialist?
| Aspect | Exempt Five9 Platform Administrator | Call Center Support Specialist |
|---|---|---|
| Credentials | Experience with Five9 platform, relevant certifications | Customer service skills, basic technical knowledge |
| Work Environment | IT/telephony systems management, technical support | Customer service, call center operations |
| Industry Usage | Telecommunications, contact centers | Customer support, call centers |
| Search/Comparison Intent | Technical administration of Five9 platform | Customer support roles in call centers |
The Exempt Five9 Platform Administrator primarily manages and maintains the Five9 contact center platform, requiring technical skills and platform-specific certifications. In contrast, a Call Center Support Specialist focuses on assisting customers and supporting call center operations without deep technical platform management. While both roles are essential in contact center environments, they differ significantly in responsibilities and required expertise.
More about Exempt Five9 Platform Administrator jobs
What cities are hiring for Exempt Five9 Platform Administrator jobs?
Cities with the most Exempt Five9 Platform Administrator job openings:
What are the most commonly searched types of Five9 Platform Administrator jobs?
The most popular types of Five9 Platform Administrator jobs are:
What states have the most Exempt Five9 Platform Administrator jobs?
States with the most job openings for Exempt Five9 Platform Administrator jobs include:
What job categories do people searching Exempt Five9 Platform Administrator jobs look for?
The top searched job categories for Exempt Five9 Platform Administrator jobs are:
Internet Brands rating
8.7
Based on 14 frontline employees who took The Breakroom Quiz
55th of 244 rated software companies
Job description
Job Summary:
Internet Brands is seeking an experienced Five9 Administrator to manage and enhance their contact center and telecommunications environment. This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity.
Responsibilities:
• Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations.
• Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as needed.
• Design, implement, and support telephony solutions to meet business objectives and continuity requirements.
• Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.).
• Monitor system performance (network traffic, capacity, security) and recommend optimizations.
• Develop and maintain disaster recovery and contingency plans for voice services.
• Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.
• Create and maintain runbooks, operational documentation, and Tier 1 support procedures.
• Provide technical support across Tier 1–3 and resolve ticketed requests in a timely manner.
• Perform preventive maintenance, backups, and recovery procedures.
Qualifications:
Required:
• Extensive, hands-on experience with Five9: configuration, administration, reporting, and troubleshooting within a contact center environment.
• Solid understanding of VoIP, AV, networking concepts, and security best practices for voice/video systems.
• Familiarity with other telephony platforms (e.g., RingCentral, Avaya).
• Experience implementing telephony solutions for business continuity and disaster recovery.
• Bachelor’s degree or equivalent practical experience.
Preferred:
• Scripting and automation experience (PowerShell, REST APIs, or similar) to build integrations and automate tasks.
• Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics.
• Certifications in Five9 or related telephony platforms.
• Prior experience managing telecom vendor relationships and roadmap planning.
Company:
Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. Founded in 1998, the company is headquartered in El Segundo, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
Internet Brands is seeking an experienced Five9 Administrator to manage and enhance their contact center and telecommunications environment. This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity.
Responsibilities:
• Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations.
• Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as needed.
• Design, implement, and support telephony solutions to meet business objectives and continuity requirements.
• Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.).
• Monitor system performance (network traffic, capacity, security) and recommend optimizations.
• Develop and maintain disaster recovery and contingency plans for voice services.
• Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.
• Create and maintain runbooks, operational documentation, and Tier 1 support procedures.
• Provide technical support across Tier 1–3 and resolve ticketed requests in a timely manner.
• Perform preventive maintenance, backups, and recovery procedures.
Qualifications:
Required:
• Extensive, hands-on experience with Five9: configuration, administration, reporting, and troubleshooting within a contact center environment.
• Solid understanding of VoIP, AV, networking concepts, and security best practices for voice/video systems.
• Familiarity with other telephony platforms (e.g., RingCentral, Avaya).
• Experience implementing telephony solutions for business continuity and disaster recovery.
• Bachelor’s degree or equivalent practical experience.
Preferred:
• Scripting and automation experience (PowerShell, REST APIs, or similar) to build integrations and automate tasks.
• Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics.
• Certifications in Five9 or related telephony platforms.
• Prior experience managing telecom vendor relationships and roadmap planning.
Company:
Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. Founded in 1998, the company is headquartered in El Segundo, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
What Internet Brands employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Internet Brands
Sourced by ZipRecruiter
Industry
Internet and it
Company size
5,001 - 10,000 Employees
Headquarters location
El Segundo, CA, US
Year founded
1998