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Exempt Five9 Platform Administrator Jobs (NOW HIRING)

Internet Brands

Five9 Administrator

Pleasanton, CA · On-site

This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...

Internet Brands

Five9 Administrator

Auburn Hills, MI · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Seattle, WA

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Chicago, IL · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Austin, TX

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Atlanta, GA

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Newark, NJ · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

El Segundo, CA · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Portland, OR

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

El Segundo, CA · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Pleasanton, CA · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

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All JobsExempt Five9 Platform Administrator Jobs

Exempt Five9 Platform Administrator information

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$41K

$88.9K

$137.5K

How much do exempt five9 platform administrator jobs pay per year?

As of Jul 26, 2026, the average yearly pay for exempt five9 platform administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is the difference between Exempt Five9 Platform Administrator vs Call Center Support Specialist?

AspectExempt Five9 Platform AdministratorCall Center Support Specialist
CredentialsExperience with Five9 platform, relevant certificationsCustomer service skills, basic technical knowledge
Work EnvironmentIT/telephony systems management, technical supportCustomer service, call center operations
Industry UsageTelecommunications, contact centersCustomer support, call centers
Search/Comparison IntentTechnical administration of Five9 platformCustomer support roles in call centers

The Exempt Five9 Platform Administrator primarily manages and maintains the Five9 contact center platform, requiring technical skills and platform-specific certifications. In contrast, a Call Center Support Specialist focuses on assisting customers and supporting call center operations without deep technical platform management. While both roles are essential in contact center environments, they differ significantly in responsibilities and required expertise.

More about Exempt Five9 Platform Administrator jobs
What cities are hiring for Exempt Five9 Platform Administrator jobs? Cities with the most Exempt Five9 Platform Administrator job openings:
What are the most commonly searched types of Five9 Platform Administrator jobs? The most popular types of Five9 Platform Administrator jobs are:
What states have the most Exempt Five9 Platform Administrator jobs? States with the most job openings for Exempt Five9 Platform Administrator jobs include:
What job categories do people searching Exempt Five9 Platform Administrator jobs look for? The top searched job categories for Exempt Five9 Platform Administrator jobs are:
Exempt Five9 Platform Administrator jobs near you
Infographic showing various Exempt Five9 Platform Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.
Five9 Administrator

Five9 Administrator

Internet Brands

Pleasanton, CA • On-site

Full-time

Posted 21 hours ago

Internet Brands rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

56th of 245 rated software companies

Job description

Job Summary:
Internet Brands is seeking an experienced Five9 Administrator to manage and enhance their contact center and telecommunications environment. This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity.
Responsibilities:
• Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations.
• Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as needed.
• Design, implement, and support telephony solutions to meet business objectives and continuity requirements.
• Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.).
• Monitor system performance (network traffic, capacity, security) and recommend optimizations.
• Develop and maintain disaster recovery and contingency plans for voice services.
• Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.
• Create and maintain runbooks, operational documentation, and Tier 1 support procedures.
• Provide technical support across Tier 1–3 and resolve ticketed requests in a timely manner.
• Perform preventive maintenance, backups, and recovery procedures.
Qualifications:
Required:
• Extensive, hands-on experience with Five9: configuration, administration, reporting, and troubleshooting within a contact center environment.
• Solid understanding of VoIP, AV, networking concepts, and security best practices for voice/video systems.
• Familiarity with other telephony platforms (e.g., RingCentral, Avaya).
• Experience implementing telephony solutions for business continuity and disaster recovery.
• Bachelor’s degree or equivalent practical experience.
Preferred:
• Scripting and automation experience (PowerShell, REST APIs, or similar) to build integrations and automate tasks.
• Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics.
• Certifications in Five9 or related telephony platforms.
• Prior experience managing telecom vendor relationships and roadmap planning.
Company:
Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. Founded in 1998, the company is headquartered in El Segundo, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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