Five9 Administrator
Pleasanton, CA · On-site
This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...
Five9 Administrator
Pleasanton, CA · On-site
This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
El Segundo, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
El Segundo, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Pleasanton, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Five9 Administrator
Pleasanton, CA · On-site
Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...
Responsibilities : • Administer and support the Five9 platform, including configuration, updates, and troubleshooting. • Build and maintain inbound and outbound campaigns, IVRs, call flows ...
Responsibilities : • Administer and support the Five9 platform, including configuration, updates, and troubleshooting. • Build and maintain inbound and outbound campaigns, IVRs, call flows ...
... IT IS_CNS_Voice Network_Cisco Five9 Platform Call Center Technologies for Five9 Key ... Required Skills & Qualifications • Proven hands-on experience as a Five9 SME, administrator, or ...
... IT IS_CNS_Voice Network_Cisco Five9 Platform Call Center Technologies for Five9 Key ... Required Skills & Qualifications • Proven hands-on experience as a Five9 SME, administrator, or ...
Contact Center Systems Administrator (Five9 & Analytics)
Sandy, UT · On-site
$81K - $122K/yr
Summary We are seeking a skilled Contact Center Systems Administrator to own the management, optimization, and reporting architecture of our Five9 cloud platform. In this role, your time will be ...
Contact Center Systems Administrator (Five9 & Analytics)
Sandy, UT · On-site
$81K - $122K/yr
Summary We are seeking a skilled Contact Center Systems Administrator to own the management, optimization, and reporting architecture of our Five9 cloud platform. In this role, your time will be ...
Contact Center Systems Administrator (Five9 & Analytics)
Sandy, UT · Remote
$81K - $122K/yr
Summary We are seeking a skilled Contact Center Systems Administrator to own the management, optimization, and reporting architecture of our Five9 cloud platform. In this role, your time will be ...
Contact Center Systems Administrator (Five9 & Analytics)
Sandy, UT · Remote
$81K - $122K/yr
Summary We are seeking a skilled Contact Center Systems Administrator to own the management, optimization, and reporting architecture of our Five9 cloud platform. In this role, your time will be ...
Information Technology_USA - USA_Senior Engineer
Grand Rapids, MI · On-site
$99K - $136K/yr
... 1. Five9 Platform Expertise • Perform end-to-end administration of the Five9 environment ... Required Skills & Qualifications • Proven hands-on experience as a Five9 SME, administrator, or ...
Information Technology_USA - USA_Senior Engineer
Grand Rapids, MI · On-site
$99K - $136K/yr
... 1. Five9 Platform Expertise • Perform end-to-end administration of the Five9 environment ... Required Skills & Qualifications • Proven hands-on experience as a Five9 SME, administrator, or ...
The Telephony Solutions Administrator is responsible for driving the design, implementation, and ... Experience administering Five9 or another enterprise CCaaS platform, including ability to think ...
The Telephony Solutions Administrator is responsible for driving the design, implementation, and ... Experience administering Five9 or another enterprise CCaaS platform, including ability to think ...
Five9 Platform Administrator information
See salary details
$41K - $49.8K
3% of jobs
$49.8K - $58.5K
6% of jobs
$58.5K - $67.3K
11% of jobs
$70K is the 25th percentile. Wages below this are outliers.
$67.3K - $76.1K
16% of jobs
The median wage is $84.2K / yr.
$76.1K - $84.9K
15% of jobs
$84.9K - $93.6K
14% of jobs
$101.2K is the 75th percentile. Wages above this are outliers.
$93.6K - $102.4K
12% of jobs
$102.4K - $111.2K
9% of jobs
$111.2K - $120K
6% of jobs
$120K - $128.7K
5% of jobs
$128.7K - $137.5K
3% of jobs
$41K
$88.9K
$137.5K
How much do five9 platform administrator jobs pay per year?
As of Aug 17, 2026, the average yearly pay for five9 platform administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.
What does a Five9 Platform Administrator do?
As a Five9 Platform Administrator, your daily responsibilities typically include configuring user accounts, managing call routing and IVR workflows, monitoring system performance, and troubleshooting technical issues related to the platform. You may also collaborate with IT teams and call center supervisors to implement system updates, integrate third-party applications, and ensure optimal uptime. Regular communication with end users to address support requests or train staff on new features is common. This role often involves balancing routine maintenance tasks with rapid response to incidents that impact the contact center’s operations.
What is a Five9 Platform Administrator?
A Five9 Platform Administrator is responsible for managing, configuring, and optimizing the Five9 cloud contact center platform. They ensure system stability, troubleshoot technical issues, maintain user accounts, and implement system updates. Additionally, they work closely with contact center teams to enhance workflows, reporting, and integrations with CRM systems. Strong technical expertise and problem-solving skills are essential for this role.
What skills and qualifications are needed to be a Five9 Platform Administrator?
To thrive as a Five9 Platform Administrator, you need strong knowledge of contact center operations, VoIP systems, and troubleshooting, often supported by experience in IT or customer support environments. Familiarity with Five9 administration tools, CRM integrations, and related certifications such as Five9 Administrator Certification are highly valuable. Excellent problem-solving skills, attention to detail, and the ability to communicate clearly with both technical and non-technical stakeholders help professionals stand out in this role. These skills ensure the reliable performance and optimization of contact center systems, helping organizations deliver effective customer service.
More about Five9 Platform Administrator jobs
What are the most commonly searched types of Five9 Platform Administrator jobs?
The most popular types of Five9 Platform Administrator jobs are:
What job categories do people searching Five9 Platform Administrator jobs look for?
The top searched job categories for Five9 Platform Administrator jobs are:
Internet Brands rating
8.7
Based on 14 frontline employees who took The Breakroom Quiz
55th of 244 rated software companies
Job description
Job Summary:
Internet Brands is seeking an experienced Five9 Administrator to manage and enhance their contact center and telecommunications environment. This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity.
Responsibilities:
• Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations.
• Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as needed.
• Design, implement, and support telephony solutions to meet business objectives and continuity requirements.
• Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.).
• Monitor system performance (network traffic, capacity, security) and recommend optimizations.
• Develop and maintain disaster recovery and contingency plans for voice services.
• Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.
• Create and maintain runbooks, operational documentation, and Tier 1 support procedures.
• Provide technical support across Tier 1–3 and resolve ticketed requests in a timely manner.
• Perform preventive maintenance, backups, and recovery procedures.
Qualifications:
Required:
• Extensive, hands-on experience with Five9: configuration, administration, reporting, and troubleshooting within a contact center environment.
• Solid understanding of VoIP, AV, networking concepts, and security best practices for voice/video systems.
• Familiarity with other telephony platforms (e.g., RingCentral, Avaya).
• Experience implementing telephony solutions for business continuity and disaster recovery.
• Bachelor’s degree or equivalent practical experience.
Preferred:
• Scripting and automation experience (PowerShell, REST APIs, or similar) to build integrations and automate tasks.
• Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics.
• Certifications in Five9 or related telephony platforms.
• Prior experience managing telecom vendor relationships and roadmap planning.
Company:
Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. Founded in 1998, the company is headquartered in El Segundo, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
Internet Brands is seeking an experienced Five9 Administrator to manage and enhance their contact center and telecommunications environment. This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity.
Responsibilities:
• Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations.
• Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as needed.
• Design, implement, and support telephony solutions to meet business objectives and continuity requirements.
• Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.).
• Monitor system performance (network traffic, capacity, security) and recommend optimizations.
• Develop and maintain disaster recovery and contingency plans for voice services.
• Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.
• Create and maintain runbooks, operational documentation, and Tier 1 support procedures.
• Provide technical support across Tier 1–3 and resolve ticketed requests in a timely manner.
• Perform preventive maintenance, backups, and recovery procedures.
Qualifications:
Required:
• Extensive, hands-on experience with Five9: configuration, administration, reporting, and troubleshooting within a contact center environment.
• Solid understanding of VoIP, AV, networking concepts, and security best practices for voice/video systems.
• Familiarity with other telephony platforms (e.g., RingCentral, Avaya).
• Experience implementing telephony solutions for business continuity and disaster recovery.
• Bachelor’s degree or equivalent practical experience.
Preferred:
• Scripting and automation experience (PowerShell, REST APIs, or similar) to build integrations and automate tasks.
• Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics.
• Certifications in Five9 or related telephony platforms.
• Prior experience managing telecom vendor relationships and roadmap planning.
Company:
Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. Founded in 1998, the company is headquartered in El Segundo, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
What Internet Brands employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Internet Brands
Sourced by ZipRecruiter
Industry
Internet and it
Company size
5,001 - 10,000 Employees
Headquarters location
El Segundo, CA, US
Year founded
1998