ZipRecruiter

Log In

1

Five9 Platform Administrator Jobs (NOW HIRING)

Internet Brands

Five9 Administrator

Pleasanton, CA · On-site

This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...

Internet Brands

Five9 Administrator

Auburn Hills, MI · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Austin, TX · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Seattle, WA

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Chicago, IL · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Atlanta, GA

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Newark, NJ · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

El Segundo, CA · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Portland, OR · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

El Segundo, CA · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

Pleasanton, CA · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

Internet Brands

Five9 Administrator

San Francisco, CA · On-site

Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations. * Troubleshoot and resolve Five9, telephony, and agent issues ...

next page

Showing results 1-20

All JobsFive9 Platform Administrator Jobs

Five9 Platform Administrator information

See salary details

$41K

$88.9K

$137.5K

How much do five9 platform administrator jobs pay per year?

As of Jul 27, 2026, the average yearly pay for five9 platform administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What are some typical responsibilities of a Five9 Platform Administrator on a daily basis?

As a Five9 Platform Administrator, your daily responsibilities typically include configuring user accounts, managing call routing and IVR workflows, monitoring system performance, and troubleshooting technical issues related to the platform. You may also collaborate with IT teams and call center supervisors to implement system updates, integrate third-party applications, and ensure optimal uptime. Regular communication with end users to address support requests or train staff on new features is common. This role often involves balancing routine maintenance tasks with rapid response to incidents that impact the contact center’s operations.

What is a Five9 Platform Administrator job?

A Five9 Platform Administrator is responsible for managing, configuring, and optimizing the Five9 cloud contact center platform. They ensure system stability, troubleshoot technical issues, maintain user accounts, and implement system updates. Additionally, they work closely with contact center teams to enhance workflows, reporting, and integrations with CRM systems. Strong technical expertise and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Five9 Platform Administrator position, and why are they important?

To thrive as a Five9 Platform Administrator, you need strong knowledge of contact center operations, VoIP systems, and troubleshooting, often supported by experience in IT or customer support environments. Familiarity with Five9 administration tools, CRM integrations, and related certifications such as Five9 Administrator Certification are highly valuable. Excellent problem-solving skills, attention to detail, and the ability to communicate clearly with both technical and non-technical stakeholders help professionals stand out in this role. These skills ensure the reliable performance and optimization of contact center systems, helping organizations deliver effective customer service.

More about Five9 Platform Administrator jobs
What are the most commonly searched types of Five9 Platform Administrator jobs? The most popular types of Five9 Platform Administrator jobs are:
What job categories do people searching Five9 Platform Administrator jobs look for? The top searched job categories for Five9 Platform Administrator jobs are:
Five9 Platform Administrator jobs near you
Infographic showing various Five9 Platform Administrator job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.
Five9 Administrator

Five9 Administrator

Internet Brands

Pleasanton, CA • On-site

Full-time

Posted yesterday

Internet Brands rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

56th of 245 rated software companies

Job description

Job Summary:
Internet Brands is seeking an experienced Five9 Administrator to manage and enhance their contact center and telecommunications environment. This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity.
Responsibilities:
• Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations.
• Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as needed.
• Design, implement, and support telephony solutions to meet business objectives and continuity requirements.
• Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.).
• Monitor system performance (network traffic, capacity, security) and recommend optimizations.
• Develop and maintain disaster recovery and contingency plans for voice services.
• Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.
• Create and maintain runbooks, operational documentation, and Tier 1 support procedures.
• Provide technical support across Tier 1–3 and resolve ticketed requests in a timely manner.
• Perform preventive maintenance, backups, and recovery procedures.
Qualifications:
Required:
• Extensive, hands-on experience with Five9: configuration, administration, reporting, and troubleshooting within a contact center environment.
• Solid understanding of VoIP, AV, networking concepts, and security best practices for voice/video systems.
• Familiarity with other telephony platforms (e.g., RingCentral, Avaya).
• Experience implementing telephony solutions for business continuity and disaster recovery.
• Bachelor’s degree or equivalent practical experience.
Preferred:
• Scripting and automation experience (PowerShell, REST APIs, or similar) to build integrations and automate tasks.
• Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics.
• Certifications in Five9 or related telephony platforms.
• Prior experience managing telecom vendor relationships and roadmap planning.
Company:
Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. Founded in 1998, the company is headquartered in El Segundo, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

What Internet Brands employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply