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Entry Level It Help Desk Jobs in Oregon (NOW HIRING)

360 IT Professionals

Help Desk Support

Salem, OR · On-site

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Additional Information All your information will be kept confidential according to EEO guidelines.

360 IT Professionals

Help Desk Support

Salem, OR

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Additional Information All your information will be kept confidential according to EEO guidelines ...

TEEMA

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

... Help Desk Analysts in a world-class enterprise environment? If you're passionate about technology ... Experience Level: - Entry Level

TEEMA

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

... Help Desk Analysts in a world-class enterprise environment? If you're passionate about technology ... Experience Level: - Entry Level

360 IT Professionals

Need Help Desk Support II

Salem, OR

$20 - $27.25/hr

We are based in Fremont, California that offers complete technology services in IT staffing, Mobile ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

360 IT Professionals

Need Help Desk Support II

Salem, OR

$20 - $27.25/hr

We are based in Fremont, California that offers complete technology services in IT staffing, Mobile ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

ceinc

Information Technology Intern

Portland, OR

$25/hr

Provide entry-level help desk and user support, assisting employees with common hardware, software, login, password reset, and access request issues under the guidance of senior IT staff. * Write ...

360 IT Professionals

Need Help Desk Support II

Salem, OR · On-site

$20 - $27.25/hr

We are based in Fremont, California that offers complete technology services in IT staffing, Mobile ... Troubleshoot workstation hardware and operating system problems. * Assist the Computer Support Desk ...

Cascade Management

IT Support Technician I

Tigard, OR · On-site

$17 - $20/hr

... Help Desk user tickets for all Tier 1 issues, and communicates all Tier 2 issues to next level IT Support Tech 2.* 3. Provide individual instruction and/or training to users on new or updated ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Oregon

Entry Level It Help Desk information

See Oregon salary details

$13

$24

$35

How much do entry level it help desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level it help desk in Oregon is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.45 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Oregon?

The most popular types of It Help Desk jobs in Oregon are:

What are popular job titles related to Entry Level It Help Desk jobs in Oregon?

For Entry Level It Help Desk jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Entry Level It Help Desk jobs in Oregon look for?

The top searched job categories for Entry Level It Help Desk jobs in Oregon are:

What cities in Oregon are hiring for Entry Level It Help Desk jobs?

Cities in Oregon with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $50,912 per year, or $24.5 per hour.

IT Technician

Privacy Policy - Southport Lumber Co.

Coos Bay, OR

Full-time

Re-posted 15 hours ago

Job description

  • Provide daily help desk support for employees, including troubleshooting computers, monitors, printers, phones, scanners, email, and basic software issues.
  • Set up, configure, and maintain workstations, laptops, printers, mobile devices, and other office technology.
  • Support onboarding and offboarding by managing user accounts, setting up equipment, updating access, and collecting returned devices.
  • Support Microsoft Office, Outlook, Teams, SharePoint, and other commonly used business applications.
  • Help maintain user accounts, passwords, permissions, and access requests under the direction of the IT Manager or designated leadership.
  • Troubleshoot basic network connectivity issues, including Wi-Fi, internet access, shared drives, and printer connections.
  • Track, document, and follow up on IT support requests to ensure timely resolution.
  • Maintain accurate inventory records for computers, phones, printers, software licenses, and related equipment.
  • Assist with routine system updates, hardware replacements, software installations, and basic preventative maintenance.
  • Support cybersecurity practices by helping employees follow safe technology use, password, email, and data protection procedures.
  • Coordinate with outside vendors or service providers when needed.
  • Escalate complex technical issues to the IT Manager, outside support provider, or appropriate vendor.
  • Maintain confidentiality of company, employee, financial, and business information.

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