ZipRecruiter

Log In

2

Entry Level Insurance Customer Service Representative Jobs

IsoTalent

Licensed Insurance CSR

Delaware, OH · On-site

$55K - $75K/yr

P&C Insurance Customer Service Representative Location: Delaware, OH | Onsite Our client, a growing insurance agency, is looking for a P&C Insurance Service Rep to join their team on-site. Do you ...

gpac

Insurance Customer Service Representative

Butler, PA · On-site

$36K - $49K/yr

An agency is on the active look out for a inspired Customer Service Representative within commercial lines. This is a great company to work with that has amazing benefits and growth opportunities.

Ascension Agent Group

Be Seen First

P&C Insurance Customer Service Representative (CSR)

Radnor, PA · Remote

$60K - $72K/yr

P&C Insurance Customer Service Representative (CSR) Location: Radnor, PA (Remote) Job Type: Full-Time About Us Ascension Agent Group is a growing P&C insurance distribution platform. We partner with ...

previous page

Showing results 41-60

All JobsFinance and Insurance JobsInsurance JobsInsurance Customer Service Specialist JobsEntry Level Insurance Customer Service Representative Jobs

Entry Level Insurance Customer Service Representative information

See salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level insurance customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.
More about Entry Level Insurance Customer Service Representative jobs

What cities are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities with the most Entry Level Insurance Customer Service Representative job openings:

What are the most commonly searched types of Insurance Customer Service Representative jobs?

The most popular types of Insurance Customer Service Representative jobs are:

What states have the most Entry Level Insurance Customer Service Representative jobs?

States with the most job openings for Entry Level Insurance Customer Service Representative jobs include:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs are:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Licensed Insurance Customer Service

Keith Phillips - State Farm Agency

Midlothian, VA • On-site

$20 - $22/hr

Other

Medical, Life, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Licensed Customer Service Representative – Insurance Csr

Join a growing State Farm independent agent office as a Licensed Customer Service Representative (Insurance Csr). If you enjoy helping people, providing exceptional customer service, and want a career in insurance, this is the role for you.

Key responsibilities include:

  • Answer customer questions about policies, coverage, billing, and claims
  • Build strong relationships through follow-up and guidance
  • Conduct needs-based policy reviews to ensure proper coverage
  • Support daily operations and assist the Agent and team
  • Stay current on licensing, products, and insurance updates

Requirements:

  • Active Property & Casualty license
  • Active Life & Health license
  • Strong communication and organizational skills
  • Customer-focused, detail-oriented, and professional
  • Comfortable using computers and office systems

Benefits:

  • Competitive pay: $20–$22/hr
  • Paid vacation and sick/personal time
  • Growth opportunities and professional development
  • Supportive team environment with long-term career potential

Why apply? Make a real difference helping clients protect what matters most while growing your career in a stable, friendly, and professional environment.

How to apply: Submit your resume today. Only licensed applicants will be considered.

This position is with a State Farm independent agent, not State Farm Insurance Companies. Employees must meet all licensing and training requirements.

Apply