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Entry Level Insurance Customer Service Representative Jobs in Colorado

StaffMyAgency LLC

Customer Service

Parker, CO · On-site

$40K - $50K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Steve Hall - State Farm Agency

Customer Service

Parker, CO

$16.50 - $22.50/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Steve Hall - State Farm Agency

Customer Service

Parker, CO

$16.50 - $22.50/hr

As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Colorado

Entry Level Insurance Customer Service Representative information

See Colorado salary details

$10

$19

$28

How much do entry level insurance customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level insurance customer service representative in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

How to get into the insurance business with no experience?

Entry-level insurance customer service representatives can start by obtaining a state insurance license, which often requires completing pre-licensing courses and passing an exam. Gaining customer service skills, understanding insurance policies, and applying for entry-level positions or internships can also help build relevant experience.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is an entry level insurance representative?

An entry level insurance customer service representative is a role that involves assisting clients with insurance policies, answering questions, processing claims, and providing information about coverage options. The position typically requires good communication skills, basic knowledge of insurance products, and may involve using customer management software; it often serves as a starting point for a career in insurance sales or claims processing.

How to become an insurance customer service representative?

To become an insurance customer service representative, typically a high school diploma or equivalent is required, along with strong communication and customer service skills. Some employers prefer candidates with prior experience in insurance or related fields, and obtaining industry certifications such as the Customer Service Certification can enhance job prospects. On-the-job training is common, and familiarity with insurance policies and computer software is beneficial.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

How much does a 215 license make?

An entry-level insurance customer service representative with a 215 license can expect to earn an average salary ranging from $30,000 to $45,000 annually, depending on experience and location. Licensing allows representatives to handle specific insurance policies and may lead to higher earning potential with experience and additional certifications.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Colorado? For Entry Level Insurance Customer Service Representative jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Colorado look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Colorado are:
What cities in Colorado are hiring for Entry Level Insurance Customer Service Representative jobs? Cities in Colorado with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Colorado as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $41,112 per year, or $19.8 per hour.
Insurance Customer Service Representative

Insurance Customer Service Representative

StaffMyAgency LLC

Longmont, CO • On-site

$40K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

State Farm Agency, located in Longmont, CO is currently looking for a talented, caring, professional to join our team as a Customer Service Representative, must have Life, Health, Property and Casualty License. This is a position focused on Customer Service and sales for a well-established State Farm Agent.
Must be able to make the commute to our agency location in Longmont, CO. This is an in-office position.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
  • Answer phones and greet clients.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Benefits:
  • Competitive Wage
  • Bonus Program
  • Medical, Dental, and Vision
  • Paid Time Off
  • Retirement Plan
  • Standard work hours 9:00 to 5:00 M-F
Compensation: $40,000.00 - $80,000.00 per year
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license
  • Life and Health license (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
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