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Entry Level Insurance Customer Service Representative Jobs in Denver, CO

Steve Hall

Customer Service

Parker, CO · On-site

$14.75 - $20/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

StaffMyAgency LLC

Customer Service

Parker, CO · On-site

$40K - $50K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Steve Hall - State Farm Agency

Customer Service

Parker, CO

$16.50 - $22.50/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Steve Hall - State Farm Agency

Customer Service

Parker, CO

$16.50 - $22.50/hr

As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Denver, CO

Entry Level Insurance Customer Service Representative information

See Denver, CO salary details

$10

$19

$27

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level insurance customer service representative in Denver, CO is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.54 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Denver, CO?

For Entry Level Insurance Customer Service Representative jobs in Denver, CO, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Denver, CO look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Denver, CO are:

What cities near Denver, CO are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Denver, CO with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Denver, CO as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,242 per year, or $19.3 per hour.

Insurance Customer Service Representative

Westminster, CO • On-site

Brian Finan Agency
See more jobs at Brian Finan Agencyexternal

$55K - $100K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 19 days ago

Job description

We Are Looking for people who want to grow to the next level:

“We’re proud to be one of the highest-performing State Farm agencies in Colorado. We put serious effort into training, coaching, technology, and growth—and that’s why our team keeps getting bigger.

If you like helping people, staying organized, and being the trusted person customers count on, we’d love to meet you. We’re looking for someone with energy, ownership, and a drive to get better every day.”


What Does Success In This Agency Look Like:

  • Consistent Inbound activity
  • Strong phone skills
  • Fast, accurate responses and strong attention to detail
  • Personal accountability
  • Coachability
  • Desire to improve every day
  • Problem-solving ability
  • Process development and implementation

We Are Looking For Somone Who:

  • Is willing to be coached
  • Has a growth mindset
  • Enjoys helping people and providing a great customer experience
  • Wants a long-term career, not just a job
  • Is comfortable working in a fast-passed, high-expectation environment
Responsibilities
  • Help Individuals and families protect what matters most
  • Generate quotes and close new business
  • Build Relationships with prospects and customers
  • Conduct insurance reviews and uncover gaps in protection
  • Set and keep appointments
  • Follow up relentlessly on leads and opportunities
  • Ask for referrals and introductions into sphears of influence
  • Participate in training, role play, and coaching
  • Continuously improve your sales and communication skills
Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Create relationships from a cold start.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • A Property Casualty insurance license is required.
  • A Life Health Insurance license is required.
  • Strong work ethic and leadership skills.
  • Driven and goal-oriented individual.
  • Customer-Facing role experience
Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Training and Development Courses###Bonuses###