ZipRecruiter

Log In

2

Entry Level Insurance Customer Service Representative Jobs in Oklahoma

QCHI

Customer Service Representative

Okmulgee, OK · On-site

$14/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Pryor, OK · On-site

$14/hr

This Customer Service Representative position is a full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

Bussey - Shelter Insurance Agency

Be Seen First

Licensed Customer Service Represetative

Bartlesville, OK · On-site

$15/hr

We're seeking a customer-focused, licensed Insurance Customer Service Representative to join our growing agency. In this role, you'll provide exceptional service to existing policyholders by ...

Bussey - Shelter Insurance Agency

Be Seen First

Licensed Customer Service Represetative

Bartlesville, OK · On-site

$15/hr

We're seeking a customer-focused, licensed Insurance Customer Service Representative to join our growing agency. In this role, you'll provide exceptional service to existing policyholders by ...

QCHI

Customer Service Representative

Oklahoma City, OK · On-site

$13/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance

next page

Showing results 1-20

All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Oklahoma

Entry Level Insurance Customer Service Representative information

See Oklahoma salary details

$9

$17

$24

How much do entry level insurance customer service representative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for entry level insurance customer service representative in Oklahoma is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is an entry level insurance representative?

An entry level insurance customer service representative is a role that involves assisting clients with insurance policies, answering questions, processing claims, and providing information about coverage options. The position typically requires good communication skills, basic knowledge of insurance products, and may involve using customer management software; it often serves as a starting point for a career in insurance sales or claims processing.

Is entry level insurance sales hard?

Entry level insurance customer service representative roles typically involve learning insurance policies, customer communication, and using CRM tools. While some sales skills can be helpful, the position generally emphasizes customer support and administrative tasks, making it less sales-focused and more accessible for beginners.

How to become an insurance customer service representative?

To become an insurance customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with insurance policies, often supported by on-the-job training or certification programs. Some employers may prefer candidates with customer service experience or knowledge of insurance software tools.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

Why do so many insurance agents quit?

Insurance agents often quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job requires strong communication skills, persistence, and the ability to handle rejection, which can lead to burnout and turnover.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are the most commonly searched types of Insurance Customer Service Representative jobs in Oklahoma? The most popular types of Insurance Customer Service Representative jobs in Oklahoma are:
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Oklahoma? For Entry Level Insurance Customer Service Representative jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Oklahoma look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Oklahoma are:
What cities in Oklahoma are hiring for Entry Level Insurance Customer Service Representative jobs? Cities in Oklahoma with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Oklahoma as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,100 per year, or $17.4 per hour.

Insurance Customer Service Representative

Alan Bradshaw- Farmers Insurance Agency

Oklahoma City, OK • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Are you looking to start a sales career or break into the insurance industry. We want highly motivated and determined job seekers to APPLY TODAY. No matter your sales experience, we'll invest in your success. We understand that it takes time to build a business, to develop the proper skills and understanding, and to excel in this field. We provide our new Sales Representatives with ongoing training and support on their path to success so they can best serve our customers!

*All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position*



Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Career Growth Opportunities

Retirement Plan


Responsibilities
  • Meet new business production goals and objectives as established.
  • Solicits for new business via telephone, networking, and other lead sources.
  • Develop insurance., quotes, makes sales presentations, and closes sales.
  • Develop, ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
  • Process customer policy change requests.

Requirements
  • A Property & Casualty license is preferred but will train good individual. Will pay 100%
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Excellent Communication/interpersonal skills.
  • Career minded vision.