2

Entry Level Help Desk Jobs in Minnesota (NOW HIRING)

IT Support Specialist

Chaska, MN ยท On-site

$55K - $70K/yr

This could be a great opportunity for an entry level candidate to gain experience in multiple ... One to three years of IT support, help desk, desktop support, or field support experience.

Entry Level Business Development

Red Wing, MN ยท On-site

$70K - $100K/yr

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

Entry Level Business Development

Austin, MN ยท On-site

$70K - $100K/yr

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

Entry Level Business Development

Red Wing, MN ยท On-site

$70K - $100K/yr

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

Entry Level Business Development

Austin, MN ยท On-site

$70K - $100K/yr

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

Showing results 21-40

Entry Level Help Desk information

See Minnesota salary details

$12

$22

$33

How much do entry level help desk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level help desk in Minnesota is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Minnesota?

The most popular types of Help Desk jobs in Minnesota are:

What job categories do people searching Entry Level Help Desk jobs in Minnesota look for?

The top searched job categories for Entry Level Help Desk jobs in Minnesota are:

What cities in Minnesota are hiring for Entry Level Help Desk jobs?

Cities in Minnesota with the most Entry Level Help Desk job openings:

Infographic showing various Entry Level Help Desk job openings in Minnesota as of September 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $47,162 per year, or $22.7 per hour.

Scheduling Coordinator (Entry-Level)

Katapult Network

Minneapolis, MN โ€ข On-site

$18.50 - $23.50/hr

Other

Re-posted 24 days ago


Job description

Bachelor's Degree Required to Apply
Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations that want to find their next generation of talent.
The Job: Scheduling Coordinator
We are currently seeking an entry-level Scheduling Coordinator to support a healthcare organization focused on delivering a positive client experience. This role is ideal for recent graduates or early-career professionals who enjoy helping people, staying organized, and working in a fast-paced environment.
In this position, you will help coordinate appointments, communicate with clients, and support day-to-day scheduling operations while serving as a key point of contact for customers. This is a great opportunity for candidates looking to build professional experience in healthcare administration, customer support, or operations. Competitive pay, benefits, and long-term growth opportunities are available.
What You Will Be Doing as a Scheduling Coordinator:
  • Coordinate appointments, schedules, and client communication
  • Provide friendly, professional customer service through phone and email interactions
  • Answer questions and provide updates regarding appointments and services
  • Maintain accurate records and update scheduling information within internal systems
  • Support documentation, billing coordination, and administrative processes
  • Follow up with clients to ensure scheduling needs and requests are addressed
  • Communicate with internal teams to help resolve scheduling conflicts or service concerns
  • Help maintain an organized and efficient scheduling process throughout daily operations
What We're Looking For in a Scheduling Coordinator:
  • Customer-focused mindset: Professional, friendly, and responsive when assisting clients
  • Organization: Able to manage multiple schedules, priorities, and follow-up tasks
  • Attention to detail: Accurate when handling records, scheduling updates, and documentation
  • Problem-solving: Comfortable handling changes, questions, and scheduling conflicts
  • Professionalism: Maintains a positive attitude and composure in fast-paced situations
  • Adaptability: Comfortable learning new systems and adjusting to changing priorities
Requirements
  • Bachelor's degree

Katapult Network is an equal opportunity employer and celebrates diversity in all forms. People of all identities and backgrounds are encouraged to apply.
We're social! Follow us on:
Instagram: @katapultnetwork
Facebook: Katapult Network
LinkedIn: Katapult Network
Other job titles we would consider: Scheduling Assistant, Patient Services Representative, Administrative Assistant, Front Desk Receptionist, Client Services Coordinator, Office Assistant, Customer Support Specialist, Operations Assistant