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Entry Level Help Desk Jobs in Minnesota (NOW HIRING)

Quali Tech LLC

IT Support Specialist

Chaska, MN · On-site

$55K - $70K/yr

This could be a great opportunity for an entry level candidate to gain experience in multiple ... One to three years of IT support, help desk, desktop support, or field support experience.

IBG Partners

Entry Level Business Development

Red Wing, MN · On-site

$70K - $100K/yr

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

IBG Partners

Entry Level Business Development

Austin, MN · On-site

$70K - $100K/yr

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

IBG Partners

Entry Level Business Development

Austin, MN · On-site

$70K - $100K/yr

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

IBG Partners

Entry Level Business Development

Red Wing, MN · On-site

$70K - $100K/yr

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

IBG Partners

B2B Sales Partner - Entry Level

Lakeville, MN · On-site

$60K - $90K/yr

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

IBG Partners

B2B Sales Partner - Entry Level

Lakeville, MN · On-site

$60K - $90K/yr

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

Stellantis

Plant Financial Analyst

Plymouth, MN · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Stellantis

Plant Financial Analyst

Minneapolis, MN · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Stellantis

Plant Financial Analyst

Rochester, MN · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Minnesota

Entry Level Help Desk information

See Minnesota salary details

$12

$22

$33

How much do entry level help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level help desk in Minnesota is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Minnesota?

The most popular types of Help Desk jobs in Minnesota are:

What cities in Minnesota are hiring for Entry Level Help Desk jobs?

Cities in Minnesota with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,162 per year, or $22.7 per hour.

IT Support Specialist

Quali Tech LLC

Chaska, MN • On-site

$55K - $70K/yr

Full-time

Posted 6 days ago

Job description

Quali Tech, LLC is a manufacturer of plant nutrition, animal nutrition, and food ingredients products and services. Found in 1967, Quali Tech has been developing new techniques to formulate specialized combinations of ingredients resulting in high quality, cost-effective and innovative products and services guided by our values.
 
World Class Customer Service
Uncompromising Quality
Family Feel/Professionally Run
 
 
We're seeking a highly organized and action-oriented full time team member to support the execution of administrative activities related to providing QualiTech customers with superior service and support our upcoming rebrand marketing initiatives. Right candidate will be a detail-oriented individual who thrives in a fast-paced environment and can seamlessly manage multiple priorities. This role will ensure consistent messaging across various channels. This could be a great opportunity for an entry level candidate to gain experience in multiple departments in one role.
 


Our new IT Specialist help keep the technology behind our offices, warehouse, and production floor running reliably. This hands-on role is ideal for a customer-focused problem solver who enjoys variety, visible impact, and learning across both enterprise and manufacturing technology.

What You’ll Do
  • Provide responsive, on-site technology support for employees in office, warehouse, and production environments.
  • Troubleshoot Windows computers, laptops, docks, monitors, peripherals, conference room technology, and common business applications.
  • Support wireless handheld computers, barcode scanners, industrial label printers, and related connectivity and printing workflows.
  • Configure, image, deploy, maintain, and recover PCs, mobile devices, printers, and shop-floor hardware.
  • Support Microsoft 365 applications and Teams, along with user onboarding, offboarding, account setup, and equipment deployment.
  • Prioritize incidents that affect production, communicate status clearly, and follow issues through resolution.
  • Perform routine patching, device health checks, asset management, and basic network or infrastructure troubleshooting.
  • Document solutions and procedures, identify recurring issues, and partner with IT and Operations on reliability improvements.
What You Bring
  • One to three years of IT support, help desk, desktop support, or field support experience. Manufacturing or warehouse experience is helpful but not required.
  • Practical troubleshooting ability with Windows devices, peripherals, printing, mobile hardware, and basic networking.
  • A service-first approach, clear communication, sound judgment, and the ability to work independently while knowing when to escalate.
  • Comfort working in both office and active manufacturing settings and performing hands-on tasks such as equipment setup, cable work, battery swaps, and basic device repair.
  • Ability to lift up to 25 pounds and use required PPE while working on the production floor.
Helpful Experience, Not Required
  • Zebra or Honeywell handheld devices and barcode scanners
  • Industrial label printers and labeling systems
  • Tasklet Mobile WMS, mobile device management platforms such as SOTI, or similar warehouse technology
  • NinjaOne or another remote monitoring and management platform
  • Microsoft Dynamics 365 Business Central or another ERP platform
  • Microsoft Power Platform, Power BI, Copilot Studio, or Microsoft 365 Copilot
Why Join QualiTech
  • Your work directly supports employee productivity and reliable production operations.
  • You’ll join a collaborative IT team and gain exposure to endpoint, infrastructure, business application, warehouse, and manufacturing technologies.
  • You’ll have opportunities to build skills in Dynamics 365, Power Platform, automation, reporting, and infrastructure projects.
  • You’ll work in a stable, people-oriented environment that values customer service, quality, accountability, adaptability, and technical excellence.


Ready to make a visible impact every day?

If you enjoy solving practical technology problems and being the person others can rely on, we’d like to meet you.