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Entry Level Help Desk Jobs in Minnesota (NOW HIRING)

Katapult Network

Office Assistant (Entry-Level)

Lakeville, MN · On-site

$17.25 - $22.75/hr

We focus on helping recent college graduates, with no experience, get access to full-time, ... Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office ...

Katapult Network

Office Assistant EntryLevel

Bloomington, MN · On-site

$16.75 - $22/hr

We focus on helping recent college graduates, with no experience, get access to full-time, ... Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office ...

Katapult Network

Office Assistant EntryLevel

Lakeville, MN · On-site

$17.25 - $22.75/hr

We focus on helping recent college graduates, with no experience, get access to full-time, ... Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Minnesota

Entry Level Help Desk information

See Minnesota salary details

$12

$22

$33

How much do entry level help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level help desk in Minnesota is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are the most commonly searched types of Help Desk jobs in Minnesota?

The most popular types of Help Desk jobs in Minnesota are:

What cities in Minnesota are hiring for Entry Level Help Desk jobs?

Cities in Minnesota with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,162 per year, or $22.7 per hour.

Office Assistant (Entry-Level)

Katapult Network

Lakeville, MN • On-site

$17.25 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Bachelor's Degree Required to Apply
Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.
The Job:
We are searching for an entry-level Office Assistant. This role will provide overall support for general office operations. This person is responsible for maintaining office efficiency and workflow. This person will be working with multiple departments, clients, and members of the leadership team. Recent college graduates and entry-level professionals are encouraged to apply! No experience is required.
What You Will Be Doing As An Office Assistant:
  • Provide operational support across multiple teams
  • Establish procedures and efficiencies
  • Maintain financial records, bookkeeping, and accounts
  • Research and vet vendors, then track and follow through on invoices
  • Act as the primary point of contact for building management
  • Perform general administrative tasks for the office
  • Provide high-level customer service and present a friendly, professional demeanor to clients
Our Ideal Office Assistant Candidate Has:
  • Organizing and planning: develop specific goals and benchmarks to prioritize, organize and accomplish your work in a timely manner
  • Customer service orientation: proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
  • Leadership orientation: comfortable leading a group project or team by taking charge and offering opinions and direction to others at all levels of an organization
  • Self-motivated: work autonomously to set and achieve targeted goals
  • Communication: express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization
Requirements To Be An Office Assistant:
  • Bachelor's degree
Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.
We're social! Follow us on:
Instagram: @katapultnetwork (https://www.instagram.com/katapultnetwork/)
Facebook: https://www.facebook.com/KatapultNetwork/
LinkedIn: https://www.linkedin.com/compa... (
Other">https://www.linkedin.com/compa... )
Other job titles that we would consider: Administrative Assistant, Executive Assistant, Operations Assistant, Office Admin, Admin Assistant, Office Manager, Office Assistant, Corporate Assistant, Operations Manager, Receptionist, Front Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office Assistant, Customer Service/Office Assistant, HR Assistant, Human Resources Assistant, Scheduling Assistant, Corporate Administrative Assistant, Secretary, Office Support, Office Support Assistant.
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
Education:
  • Bachelor's (Required)

Work Location: In person

Apply