Entry Level Healthcare Informatics Jobs (NOW HIRING)

At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team!

McLeod Centers for Wellbeing is currently searching for a Full-time Healthcare Informatics Specialist to work in its Information Technology department in Charlotte, NC. This is a hybrid role, working from our Charlotte, NC office multiple days a week.

How will you help us achieve our mission? You will: 

• Develop, maintain, and enhance dashboards, reports, and data analytics to support clinical, operational, financial, and organizational decision-making.
• Analyze healthcare data to identify trends, performance gaps, utilization patterns, and opportunities for process improvement.
• Collaborate with Finance, Revenue Cycle, Operations, Compliance, and clinical leadership to develop meaningful performance metrics and key performance indicators (KPIs).
• Extract, validate, analyze, and interpret data from the organization's Electronic Health Record (EHR) and other healthcare information systems.
• Assist in establishing standardized definitions, reporting methodologies, and data governance practices across the organization.
• Support the optimization and strategic development of the electronic health record (EHR), ensuring safe, compliant, and efficient design in collaboration with staff from all departments
• Assess technology needs for clinicians and providers, leading efforts in planning, implementing, and evaluating solutions.
• Lead the design, development, testing, selection, implementation, and evaluation of new or modified informatics solutions, data structures, and decision-support mechanisms that are relevant to the care of patients.
• Manage complex interactions between applications being implemented and various patient care processes and workflows.
• Provide onboarding and ongoing training to healthcare staff on health information system deployment and management and develop training tools to support these efforts.
• Support system integrations and interfaces between the EHR and other organizational systems and assist with testing, validation, troubleshooting, and implementation.
• Develop and adhere to policies, procedures, and standards to meet all regulatory requirements, including HIPAA, and currently accepted legal standards.

What are the qualifications needed for this role?  

Education/Experience:  

• Bachelor's degree in Health Informatics, Nursing, Computer Science, or an equivalent combination of education, training, and experience is required. 
• A Master's degree in Health Informatics, Healthcare Administration, or a related field is preferred. 
• Knowledge of Kipu EHR preferred, but not required. 

Certificates/Licenses:

• RN, LPN, LCAS, LCMHC, LMFT, or LCSW preferred.

Computer Skills:  

• Proficiency with standard Microsoft Office software (Outlook, SharePoint, Teams, etc.).
• Understanding of health analysis principles, including medical terminologies, electronic health records (EHR) programs, data modeling and visualization, and analytics systems.
• Proficiency in using EHR data modeling systems for clinical documentation, performance metrics, regulatory reporting, and information security.
• Familiarity with coding languages such as Java, C, Python and SQL.
• Skilled in database design, data structure, modeling, and development of database management systems.

What we offer you as an employee: 

• Balanced Lifestyle: Enjoy a 37.5-hour work week to support a better work/life balance, with most programs closing at noon and employees off by 12:30pm.
• Comprehensive Healthcare Coverage: Access medical, dental, and vision insurance, along with Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Employer Paid Benefits: Benefit from 100% employer-paid benefits including short and long-term disability, group term life insurance, and an Employee Assistance Program.
• Financial Security: Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment.
• Generous Leave Policies: Enjoy paid time off, 9 paid holidays, and other leave benefits
• Student Loan Forgiveness: As an employee for a non-profit organization, you qualify for Public Student Loan Forgiveness (PSLF) to assist with your student loans.

Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!