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koch

Clinical Informatics Analyst

Suwanee, GA

Title: Informatics Analyst Reports To: Manager of Informatics Class: Full-Time Type: Salaried ... Work closely with Technicians and Application Specialists to ensure correct system configuration ...

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Informatics Technician information

Is informaticist a good career path?

Informatics technicians play a vital role in managing healthcare and information systems, often requiring knowledge of electronic health records, data management, and technical troubleshooting. The career offers opportunities in healthcare, IT, and data analysis, with potential for certification and ongoing training. It can be a stable and rewarding field for those interested in technology and healthcare environments.

What is the difference between Informatics Technician vs Medical Laboratory Technician?

AspectInformatics TechnicianMedical Laboratory Technician
CredentialsAssociate's degree in health informatics or related fieldAssociate's degree in medical laboratory technology
Work EnvironmentHospitals, clinics, health IT companiesMedical laboratories, hospitals
Industry UsageHealthcare IT, data managementMedical testing and diagnostics
Job FocusManaging health information systems and dataPerforming lab tests and analyzing samples

The main difference is that an Informatics Technician focuses on managing healthcare data and information systems, while a Medical Laboratory Technician performs laboratory tests on patient samples. Both roles require related technical skills but serve different functions within healthcare settings.

What are some typical challenges Informatics Technicians face when supporting multiple departments within an organization?

Informatics Technicians often support various departments, each with unique workflows and data needs. A common challenge is balancing competing priorities and troubleshooting issues across different software platforms simultaneously. Additionally, technicians must quickly adapt to evolving technologies and maintain strong communication to ensure all users receive timely, effective support. Successfully navigating these challenges requires strong organizational skills and the ability to collaborate closely with both technical and non-technical staff.

What degree do you need to work in informatics?

Informatics technicians typically need at least an associate's degree in health informatics, information technology, or a related field. A bachelor's degree in computer science, information systems, or health information management is often preferred for more advanced roles, along with skills in data management and familiarity with electronic health records systems.

What are the key skills and qualifications needed to thrive as an Informatics Technician, and why are they important?

To thrive as an Informatics Technician, you need a solid understanding of computer systems, data management, and information technology, often supported by an associate's degree or relevant certifications. Familiarity with database software, network administration tools, and electronic health record (EHR) systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set outstanding candidates apart. These skills and qualities are crucial for ensuring reliable data management, system security, and seamless technology support in organizational environments.

Is informatics still in demand?

Informatics technicians are in demand due to the increasing reliance on healthcare data management, electronic health records, and health information systems. The role requires knowledge of IT, data analysis, and healthcare environments, with job growth expected to continue as digital transformation expands across industries.

What are 5 skills needed in health informatics?

Informatics technicians in health informatics need strong technical skills such as data management, knowledge of electronic health records (EHR) systems, and proficiency with health information standards. They also require analytical abilities, attention to detail, and good communication skills to collaborate with healthcare professionals and ensure data accuracy and security.

What are Informatics Technicians?

Informatics Technicians are professionals who manage, maintain, and troubleshoot computer systems and networks, especially within healthcare, research, or business environments. They ensure that data is accurately collected, stored, and accessible, often supporting electronic health records, databases, and specialized software. Their responsibilities may include user support, system updates, data security, and training staff on new technologies. Informatics Technicians play a critical role in ensuring smooth information flow and technology operations within their organizations.
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Informatics Technician jobs near you
Infographic showing various Informatics Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 9% Part Time, and 6% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Clinical Informatics Supervisor

Orthopaedic Solutions Management

Tampa, FL

Full-time

Posted 21 days ago

Job description

Location: This is an on-site position, operating out of our Avion Park, Tampa, location

We are seeking a dynamic Clinical Informatics Supervisor to lead our Clinical Informatics support team. This role ensures our clinical systems, including Athena, iScribe, Incisions, Efferent, and Relatient, run smoothly and support optimal patient care. You’ll supervise a team of informatics technicians, manage escalated issues, drive training initiatives, and help optimize workflows across our organization.

As the bridge between frontline support and Informatics leadership, you will play a key role in enhancing system performance, improving operational efficiency, and supporting clinical staff in delivering exceptional care.

Qualification:

  • 2+ years of supervisory experience in a technical or clinical support setting.
  • 2+ years experience resolving complex or escalated system issues.
  • Strong organizational skills and ability to manage multiple priorities.
  • Excellent communication, leadership, and client-facing skills.
  • Experience analyzing metrics and performance reports to improve team outcomes.
  • Proficiency with Microsoft Office and ticketing systems (ServiceNow or similar).
  • Positive attitude, professionalism, and a commitment to team collaboration and patient care.

Key Responsibilities:

  • Lead and supervise the daily operations of Clinical Informatics Technicians.
  • Serve as the primary escalation point for complex system issues.
  • Oversee onboarding and training for new providers and staff on clinical systems and workflows.
  • Monitor team performance using metrics and reports; implement process improvements to enhance efficiency.
  • Maintain and update the Clinical Informatics Knowledge Base and SOPs.
  • Conduct quality assurance reviews of provider build requests and system enhancements.
  • Collaborate with IT, clinical leaders, and operational teams to optimize workflows and support system upgrades.
  • Provide hands-on support during go-lives, upgrades, or urgent technical issues.
  • Mentor, develop, and support the professional growth of your team.

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.