Informatics Technician Jobs (NOW HIRING)

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

The Clinical Informatics Specialist 2 leads in promoting healthcare information technology. This supports clinician aims, the organization's vision, and industry best practices. This position ensures optimal use of clinical information systems for patient care, safety, user satisfaction, productivity, and quality outcomes. Serves as a lead and expert bridging people, process, clinical knowledge, and technology.

• Demonstrates understanding of Baylor Scott & White Health (BSWH) policies, procedures, and processes. Develops understanding of cross-functional teams within BSWH Information Systems (IS) and other third-party IS teams. Establishes impacts of build to upstream and downstream processes. Demonstrates understanding of impacts to workflow from enhancements, projects, and application upgrades. May serve as the lead for a sub-group for the operational advocate/service line. May serve as the user-acceptance testing manager for a domain/application/service line.
• Investigates, escalates, and develops recommendations for resolution. Able to solve complex problems across multiple service lines or business units. Looks for ways to add value beyond stakeholders' immediate requests and acts on them. Can prioritize work autonomously and align with project deliverables and timelines. Provides support to the informatics team to aid decision-making and work prioritization.
• Forms views on how health care policy and business processes impact workflow. Builds recommendations and offers innovative solutions for Health Information Technology (HIT) design. Partners with clinical compliance in the survey process for accreditations and designations. Dynamic member of a professional organization.
• Manages key project activities using effective project management tools. Facilitates meetings with stakeholders and manages action items to completion. Takes initiative to find answers before escalating and develops resolution ideas. Demonstrates proficiency in managing scope, judgments, and timelines for projects. Serves as a coach and resource to Clinical Informatics Coordinator and Clinical Informatics Specialist 1.
• Communicates updates and workflows to customers with minimal help. Considers problems from new perspectives and expands on others' solutions. Manages design and discovery sessions for end users. Frames recommendations using the right tools and methods.
• Dynamic participant in shared governance and may serve as an officer for the shared governance council. Understands team building principles and uses tools to enhance relationships and collaboration. Seeks to work with teams with complementary skills and expertise.
• Self-assesses against standards for the current role to identify learning needs. Effectively transfers acquired knowledge and expertise. Solicits constant feedback for improvement. Continually acquires new knowledge to improve job performance.

• Bachelor's degree preferred along with 3 years experience.
• Must have one of the following certifications:
  • Epic Clinical Informatics Certification
  • ANCC Board Certified Clinical Informatics (RN-BC)
  • Certified Professional in Health Information & Management Systems (CPHIMS)
    • Licensed clinician such as nurse, physical therapist, occupational therapist, pharmacy technician, dietitian, respiratory therapist, speech pathologist, etc. preferred.
    • Excellent communication (verbal and written), interpersonal, and organizational skills.
    • Sound understanding of clinical practice as it pertains to the integration of clinical information systems/technology and impact on end users.
    • Able to effectively utilize resources with fiscal responsibility in planning, implementation, and evaluation.
    • Exceptional critical thinking and problem-solving skills.
    • Knowledge of clinical practice issues and compliance with current standards/competencies and regulatory bodies.
    • Able to manage multiple projects.

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION -

 Cert Prof HC Inform/person Sys (CPHIMS), Epic Certification (EPICCERT), BC-Informatics Nursing (RN-INFO): Must have 1 of the following:

• EPICCERT: Epic Clinical Informatic Certification
• CPHIMS: Certified Professional in Health Information & Management Systems
• RN-INFO: ANCC Board Certified Clinical Informatics (RN-BC).