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Engagement Jobs (NOW HIRING)

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the ...

Engagement Manager

San Francisco, CA · On-site

$125K - $145K/yr

The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...

Engagement Manager

Boston, MA · On-site

$120K - $140K/yr

The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...

Engagement Specialist

Anna, IL · On-site

$34K - $40K/yr

Engagement Specialist (Case Manager) Home Office: Johnson County Office (JCO), Pope County Office (PCO), Alexander County Office (ACO) Hardin County Office (HCO), Massac County Office (MCO), or Union ...

Engagement Specialist (Case Manager) Home Office: Johnson County Office (JCO), Pope County Office (PCO), Alexander County Office (ACO) Hardin County Office (HCO), Massac County Office (MCO), or Union ...

Engagement Specialist

Addyston, OH

$34K - $39K/yr

Engagement Specialist Who We Are Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with ...

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the ...

The Engagement Manager partners with the sales team during the presales process to represent MaintainX's professional services organization and explain our client onboarding methodology. They ...

We are seeking a detail-oriented, customer-focused Engagement Manager to lead multiple customer projects and managed services engagements, ensuring consistent value realization and strong customer ...

We are seeking a creative, empathetic, and dynamic Patient Engagement & Presentation Creator to drive our outreach and educational initiatives within adult day care centers. This role is crucial for ...

The Engagement Assistant is responsible for assisting the Engagement Specialist and the Business Operations Manager in the design, implementation and follow through of our operational gamification ...

Engagement Manager Location: Phoenix, AZ Type: Fulltime (Direct Hire) * We are seeking a highly motivated and experienced Engagement Manager to join our team in the aerospace sector. As an Engagement ...

Engagement Specialist

Golconda, IL · On-site

$36K - $41K/yr

Engagement Specialist (Case Manager) Home Office: Johnson County Office (JCO), Pope County Office (PCO), Alexander County Office (ACO) Hardin County Office (HCO), Massac County Office (MCO), or Union ...

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the ...

Engagement Manager

Campus, IL · Hybrid

$103K - $202K/yr

The Engagement Manager works collaboratively with specifically designated departments or university divisions to provide IT guidance, recommendations for improvement, and direction as it pertains to ...

We are seeking a creative, empathetic, and dynamic Patient Engagement & Presentation Creator to drive our outreach and educational initiatives within adult day care centers. This role is crucial for ...

Resident Engagement STATUS: Non-exempt/Hourly SUMMARY The Engagement Coordinator is responsible for coordinating and overseeing multiple engagement programs to meet a variety of physical and ...

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Engagement information

See salary details

$27K

$77.8K

$136.5K

How much do engagement jobs pay per year?

As of Jun 6, 2026, the average yearly pay for engagement in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

How does an Engagement Manager typically collaborate with cross-functional teams to deliver successful client outcomes?

Engagement Managers often serve as the main point of contact between clients and the internal project team, coordinating efforts among sales, product, and technical staff. They facilitate communication, manage expectations, and ensure that each team member understands their responsibilities and project goals. This role requires balancing client needs with internal capabilities, resolving conflicts, and ensuring timely delivery. Regular meetings and status updates are common practices to keep everyone aligned and projects on track.

What are the key skills and qualifications needed to thrive as an Engagement Manager, and why are they important?

To thrive as an Engagement Manager, you need strong project management expertise, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with CRM software, project management tools, and analytics platforms is typically required. Outstanding communication, leadership, and problem-solving abilities help you build trust and drive results for clients and teams. These skills ensure successful project delivery, client satisfaction, and long-term business growth.

What is the difference between Engagement vs Customer Service Representative?

AspectEngagementCustomer Service Representative
Primary FocusBuilding relationships and increasing customer involvementHandling customer inquiries and resolving issues
Required SkillsCommunication, relationship management, marketingCommunication, problem-solving, product knowledge
Work EnvironmentMarketing teams, client engagement platformsCall centers, retail, support desks
Common CertificationsCustomer engagement certifications, marketing coursesCustomer service certifications, CRM training

While both roles involve communication with customers, Engagement focuses on fostering relationships and increasing involvement through strategic initiatives, whereas Customer Service Representatives primarily address immediate customer issues and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What are Engagement jobs?

Engagement jobs typically focus on building and maintaining relationships between an organization and its audiences, such as customers, employees, or the community. Roles in engagement may involve creating initiatives to boost participation, satisfaction, and loyalty, whether internally with staff or externally with clients and stakeholders. Common job titles in this field include Engagement Manager, Community Engagement Specialist, and Employee Engagement Coordinator. These professionals use communication, events, and feedback to foster positive interactions and a strong sense of connection. Their work is crucial for organizations aiming to improve retention, satisfaction, and overall organizational culture.
More about Engagement jobs
What cities are hiring for Engagement jobs? Cities with the most Engagement job openings:
What are the most commonly searched types of Engagement jobs? The most popular types of Engagement jobs are:
What states have the most Engagement jobs? States with the most job openings for Engagement jobs include:

$35K - $41K/yr

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Posted yesterday


Job description

Job Title: Engagement Specialist

Full Time 11:00 AM - 8:00PM


Summary: The Engagement Specialist role is the critical first impression, via phone, with whom many prospective students will engage when speaking with CHCP. This role is responsible for supporting our automated contact strategy, accurately entering data, and handling a high volume of prospective and continuing student engagements. These student connections are required to be upbeat and positive, handled efficiently and compliantly, and always completed with the highest ethical standards.

Additionally, in carrying out the duties and responsibilities of this position; the Engagement Specialist is required to be mindful of the CHCP philosophy, which requires providing quality services to all students, visitors, and clients; focusing on the development, growth, and involvement of staff members; offering recognition of employees; adhering to sound economic principles; and creating an environment which is conducive to innovation, positive thinking, and expansion.

Key Job Elements

Provide unrivaled customer service in the engagement with prospective and continuing students.


Work in a data and metrics driven environment; meeting and exceeding response and accuracy guidelines to assist prospective and continuing students explore their higher education options through accurately directing them to the appropriate party.

Exceed activity levels through proper attendance, availability, and multitasking; as to achieve individual and team metrics.
Work effectively, efficiently, and collaboratively to ensure that best practices are developed and utilized.
Quickly become an expert on the technology / processes within the Engagement Specialist team, and adapt to a changing environment.
Add value to the time spent with prospective and continuing students by building rapport with students to successfully obtain transfers
Secure new inquiries by directly asking about referrals of others to contact, as appropriate.
Other duties as assigned.

Job Requirements; Knowledge, Skills, Abilities, and Accountability:
Knowledge:
Bachelors degree or commensurate experience required.
Bilingual (Spanish speaking will receive additional consideration)
Two or more years of combined prior experience in inside sales, call center, recruitment, or student enrollment
Possess a sincere interest in helping others achieve personal life goals.
Skills:
Excellent written and verbal communication skills.
Strong interpersonal skills with both faculty and student populations.
Superior organizational and problem resolution skills.
Goal oriented and having a record of exceeding expectations in a highly ethical and professional way.
Strong expertise with MS Office as well as field related hardware and software packages, and systems for reporting features