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Salesforce Engagement Jobs (NOW HIRING)

NeuraFlash, Part of Accenture

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Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only ... AS AN ENGAGEMENT MANAGER, YOU WILL HAVE THE OPPORTUNITY TO: * Develop, own and manage customer ...

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Salesforce Engagement information

See salary details

$29K

$50.7K

$65.5K

How much do salesforce engagement jobs pay per year?

As of Aug 28, 2026, the average yearly pay for salesforce engagement in the United States is $50,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $56,000.00 per year, depending on experience, location, and employer.

What is Salesforce Engagement?

Salesforce Engagement refers to the suite of tools and features within Salesforce that help businesses interact and build relationships with their customers across various channels. It includes automation, analytics, and personalized messaging to improve customer experiences and drive sales. Salesforce Engagement often involves platforms like Marketing Cloud Engagement, which enables companies to manage email campaigns, social media, and customer journeys from a single platform.

How does a Salesforce Engagement professional typically collaborate with sales and marketing teams?

A Salesforce Engagement professional works closely with both sales and marketing teams to ensure seamless use of the Salesforce platform for managing leads, tracking customer interactions, and analyzing campaign performance. They often act as a bridge, translating business needs into technical solutions, configuring Salesforce features, and training team members on best practices. Regular meetings and feedback sessions are common to align objectives, resolve challenges, and optimize processes, making teamwork and communication essential aspects of the role.

What are the key skills and qualifications needed to thrive in Salesforce Engagement, and why are they important?

To thrive in Salesforce Engagement, you need a solid understanding of CRM principles, experience with Salesforce platforms, and ideally a relevant degree or Salesforce certification. Familiarity with Salesforce tools such as Sales Cloud, Service Cloud, and Lightning, as well as knowledge of data integration and reporting systems, is typically required. Strong communication, problem-solving, and project management skills help professionals collaborate with stakeholders and drive user adoption. These competencies ensure effective implementation, customization, and optimization of Salesforce solutions to meet business goals.

What is the difference between Salesforce Engagement vs Salesforce Marketing Cloud Specialist?

AspectSalesforce EngagementSalesforce Marketing Cloud Specialist
Primary FocusCustomer engagement strategies and automation within SalesforceImplementing and managing Marketing Cloud campaigns and tools
CertificationsSalesforce Engagement Cloud certificationsSalesforce Marketing Cloud certifications
Work EnvironmentSalesforce platform, CRM integrationsMarketing Cloud platform, campaign management
Industry UsageCustomer engagement and retentionDigital marketing and campaign execution

While both roles involve Salesforce tools, Salesforce Engagement focuses on creating customer engagement strategies within the Salesforce platform, whereas Salesforce Marketing Cloud Specialist specializes in executing marketing campaigns using Marketing Cloud. Understanding these differences helps organizations assign the right skills to their CRM and marketing teams.

More about Salesforce Engagement jobs

What job categories do people searching Salesforce Engagement jobs look for?

The top searched job categories for Salesforce Engagement jobs are:

Salesforce Engagement jobs near you
Infographic showing various Salesforce Engagement job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $50,706 per year, or $24.4 per hour.

Salesforce Engagement Manager

NeuraFlash, Part of Accenture

Remote

Full-time

Re-posted 24 days ago

Job description

AS AN ENGAGEMENT MANAGER, YOU WILL HAVE THE OPPORTUNITY TO: 
  • Develop, own and manage customer relationship, from a delivery perspective, across the NeuraFlash, Part of Accenture portfolio ensuring seamless execution for clients
  • Provide oversight on project teams to ensure successful delivery using a hands-on approach, providing direction, guidance and oversight to the project teams. This could include serving as an escalation point, ensuring compliance and quality delivery, client satisfaction, and driving project or program direction from a product ownership standpoint
  • Act as a "thought leader" for our customers, helping them drive outcomes while continuously identifying areas of further transformation 
  • Participate in customer sales cycles focusing on developing rapport with prospect, understanding scope, estimates and staffing needs. In addition, collaborate with the Sales organization to build account growth and expansion plans
  • Smoothly transition customers from the sales process to project delivery. This includes: SOW reviews, defining project roles and responsibilities for kick off, and facilitating kick off and client onboarding
  • In collaboration with Neuraflash, Part of Accenture's operations/staffing team and BU leadership, ensure the appropriate project team is staffed and defined while managing and mitigating staffing risks
  • Actively drive and participate in internal initiatives that can include driving innovation in the areas of solution delivery capabilities, enterprise delivery methodology, and reusable assets
  • Contribute to NeuraFlash, Part of Accenture at a leadership level, be an advocate of our brand, and help NeuraFlash, Part of Accenture grow and scale
  • Travel up to 25% for customer projects and company events
QUALIFICATIONS:
  • 10+ years of consulting experience with a strong blend of solution architecture, pre-sales advisory, and client-facing leadership across iterative software development initiatives
  • 5+ years leading complex customer engagements or solution workstreams of 15+ team members, with direct accountability for solution strategy, technical direction, and stakeholder alignment
  • 5+ years of experience architecting, selling, and delivering Salesforce or AWS solutions, with the ability to clearly explain platform capabilities, tradeoffs, implementation considerations, and roadmap options across Salesforce clouds and/or AWS services
  • Deep expertise in Contact Center, Salesforce, or AWS-based solution design, such as Salesforce Service Cloud, Experience Cloud, Field Service, Revenue Cloud, Amazon Connect, and/or integrated CCaaS ecosystems
  • Proven pre-sales experience, including discovery leadership, solution mapping, scoping, estimation, and presenting technical and business value to C-level and VP-level stakeholders
  • Hands-on experience designing end-to-end architectures across multiple phases of delivery-requirements, solution blueprinting, user experience, integrations, data models, QA strategy, and go-live readiness
  • Strong understanding of the full SDLC and program governance, enabling clear articulation of technical risks, architectural decisions, and roadmap tradeoffs to both technical and non-technical audiences
  • Experience shaping and managing cross-functional solution teams, including developers, technical architects, business analysts, and QA resources to deliver cohesive and scalable solutions
  • Strong commercial acumen with proven experience creating SOWs, Level of Effort estimates, Change Orders, and supporting sales motions while managing scope, value proposition, and customer expectations
  • Excellent communication and storytelling skills, capable of leading executive conversations, whiteboarding future-state architectures, roadmap creation, and influencing decision-making in pre-sales and delivery settings

PREFERRED SKILLS:

  • Passion for delivering software solutions, building Salesforce, Amazon and other software solutions with state-of-the-art technology
  • Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
  • Eager to embrace challenging situations and enjoys solving complex problems
  • Proven ability to work cross-functionally
  • Serve as a strategic advisor to customers, guiding them through end-to-end agentic transformation journeys across AI technologies
  • Maintain expertise in the evolving agentic marketplace, including platforms, frameworks, and emerging capabilities, to help customers make informed decisions
  • Translate complex AI capabilities into clear, value-aligned recommendations that support each customer's business objectives, operational strategy, and digital-transformation roadmap
  • Identify common agentic use cases, assess customer readiness, and prepare actionable adoption strategies for customers
  • Provide thought leadership by sharing industry insights, publishing perspectives, and shaping best practices agentic systems

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted on 03/19/2026 and open for at least 3 days.

California Annual Salary Range

$94,400 to $266,300 USD

Cleveland Annual Salary Range

$87,400 to $213,000 USD

Colorado Annual Salary Range

 $94,400 to $230,000 USD

District of Columbia Annual Salary Range

$100,500 to $245,000 USD

Illinois Annual Salary Range

$87,400 to $230,000 USD

Maryland Annual Salary Range

$94,400 to $230,000 USD

Massachusetts Annual Salary Range

$94,400 to $245,000 USD

Minnesota Annual Salary Range

$94,400 to $230,000 USD

New York Annual Salary Range

$87,400 to $266,300 USD

New Jersey Annual Salary Range

$100,500 to $266,300 USD

Washington Annual Salary Range

$100,500 to $245,400 USD

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