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Engagement Jobs (NOW HIRING)

Catawba Riverkeeper

Engagement Manager

Cramerton, NC · On-site

$50K - $55K/yr

Engagement Manager reports to the Executive Director Job Classification: Full-time, salaried, exempt - benefits eligible. Compensation: $50,000-$55,000 annually About: Catawba Riverkeeper is an ...

CACI International, Inc.

Engagement Planner

Tampa, FL · On-site

Engagement Planner Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local

CACI International, Inc.

Engagement Planner

Tampa, FL · On-site

$54K - $112K/yr

Engagement Planner Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local

Standish Management

Engagement Manager

Portland, OR

The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...

Contexture

Engagement Manager

Denver, CO · On-site

$6.2K - $7.2K/mo

ENGAGEMENT MANAGER Job Code: ENGMTMGR Reports To: Director, Development & Engagement Base Location: CO Work Status: Virtual Office Minimum Starting Monthly Range: $6,250 Hiring Range (Monthly Pay ...

Contexture

Engagement Manager

Denver, CO · On-site

$6.2K - $7.2K/mo

ENGAGEMENT MANAGER Job Code: ENGMTMGR Reports To: Director, Development & Engagement Base Location: CO Work Status: Virtual Office Minimum Starting Monthly Range: $6,250 Hiring Range (Monthly Pay ...

Standish Management

Engagement Manager

New York, NY · On-site

$120K - $150K/yr

The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...

wheeler

Engagement Specialist

Plainville, CT · On-site

$20/hr

POSITION SUMMARY The Engagement Specialist provides centralized engagement, outreach, and care coordination support to children and adults receiving behavioral health services. This role is ...

Standish Management

Engagement Manager

Los Angeles, CA · On-site

$100K - $140K/yr

The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...

Standish Management

Engagement Manager

Boston, MA · On-site

$120K - $140K/yr

The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...

FIND Outdoors

Engagement Assistant

Pisgah Forest, NC · On-site

$17/hr

Engagement Assistant FIND Outdoors is excited to launch our new Transylvania County Gear Library program and is seeking a dedicated Engagement Assistant to support this initiative and related ...

Standish Management

Engagement Manager

Dallas, TX · On-site

The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...

Wheeler Clinic

Engagement Specialist

Plainville, CT · On-site

$20/hr

POSITION SUMMARY The Engagement Specialist provides centralized engagement, outreach, and care coordination support to children and adults receiving behavioral health services. This role is ...

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Engagement information

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$27K

$77.8K

$136.5K

How much do engagement jobs pay per year?

As of Aug 28, 2026, the average yearly pay for engagement in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is an engagement?

Engagement jobs typically focus on building and maintaining relationships between an organization and its audiences, such as customers, employees, or the community. Roles in engagement may involve creating initiatives to boost participation, satisfaction, and loyalty, whether internally with staff or externally with clients and stakeholders. Common job titles in this field include Engagement Manager, Community Engagement Specialist, and Employee Engagement Coordinator. These professionals use communication, events, and feedback to foster positive interactions and a strong sense of connection. Their work is crucial for organizations aiming to improve retention, satisfaction, and overall organizational culture.

What are the key skills and qualifications needed to thrive as an Engagement Manager?

To thrive as an Engagement Manager, you need strong project management expertise, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with CRM software, project management tools, and analytics platforms is typically required. Outstanding communication, leadership, and problem-solving abilities help you build trust and drive results for clients and teams. These skills ensure successful project delivery, client satisfaction, and long-term business growth.

How does an Engagement Manager typically collaborate with cross-functional teams to deliver successful client outcomes?

Engagement Managers often serve as the main point of contact between clients and the internal project team, coordinating efforts among sales, product, and technical staff. They facilitate communication, manage expectations, and ensure that each team member understands their responsibilities and project goals. This role requires balancing client needs with internal capabilities, resolving conflicts, and ensuring timely delivery. Regular meetings and status updates are common practices to keep everyone aligned and projects on track.

What is the difference between Engagement vs Customer Service Representative?

AspectEngagementCustomer Service Representative
Primary FocusBuilding relationships and increasing customer involvementHandling customer inquiries and resolving issues
Required SkillsCommunication, relationship management, marketingCommunication, problem-solving, product knowledge
Work EnvironmentMarketing teams, client engagement platformsCall centers, retail, support desks
Common CertificationsCustomer engagement certifications, marketing coursesCustomer service certifications, CRM training

While both roles involve communication with customers, Engagement focuses on fostering relationships and increasing involvement through strategic initiatives, whereas Customer Service Representatives primarily address immediate customer issues and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

More about Engagement jobs

What cities are hiring for Engagement jobs?

Cities with the most Engagement job openings:

What are the most commonly searched types of Engagement jobs?

The most popular types of Engagement jobs are:

What states have the most Engagement jobs?

States with the most job openings for Engagement jobs include:

What job categories do people searching Engagement jobs look for?

The top searched job categories for Engagement jobs are:

Engagement jobs near you
Infographic showing various Engagement job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Regional Engagement Officer - Alumni Engagement

Coral Gables, FL • On-site

The University of Miami
Colleges, Universities, and Professional Schools • 10K+ employees

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

266th of 625 rated colleges and universities

People enjoy working here

Good employer

Recommended by students

Learn more about The University of Miamiexternal

Full-time

Re-posted 28 days ago

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The Engagement Officer will serve as the market expert for a designated region of the United States, including regular travel, management of regional volunteers, solicitation of gifts, and strategic alignment of events and programs in market to support engagement and fundraising objectives. This role, based in Miami, will also serve as a liaison to one of the University's 12 schools and colleges, attending events on campus and engaging with alumni who graduated from that unit.
This role is part of the Lifelong Engagement Team, which is responsible for all national and international engagement of constituents including alumni, parents, donors, and friends of the University. This team manages nearly 40 'Canes Communities, regional councils, and develops appropriate University national tours. This team also serves as front-line engagement officers (each managing a small portfolio), proactively meeting constituents locally and in top tier markets to get them involved and soliciting them for gifts under $100,000. The regional team supports volunteer engagement and will strategically pair up constituencies with opportunities for engagement, working to actively move volunteers through a pipeline of involvement and trajectory of giving, both locally and in region.
Primary Duties and Responsibilities:
  • Collaborate with the Senior Director of Regional Engagement to develop the strategic vision, management, and marketing of regional programs and events that encompasses both engagement and giving components, and that fosters a high level of participation and that meets the established metrics/goals developed for the program.
  • Engage with alumni and friends of the University locally and in region through a regular cadence of outreach, including but not limited to phone calls, emails, visits, and alumni group gatherings. Document interactions in the University's CRM timely and in accordance with guidelines and policies. Ensure consistent outreach and documentation to support monthly metrics reporting to leadership.
  • Drive the operational plan for your assigned region to ensure ownership of the relationships, connections, events, and communication for a given market. Work with market volunteers to execute.
  • Create regional programming/events that will appeal to a diverse audience, including alumni, parents, donors, and friends of the University, that strategically align with core objectives, and that will include participation by the President, Vice President, Deans, University staff, administration, and faculty as appropriate.
  • Manage the scheduling, budgeting, planning, relationship management, marketing, and execution of programs/events. This includes but is not limited to branded programs such as the Game Watch Program, 'Cane Conversations, Global Networking Night, 'Canes Day of Service, etc., as well as national tours.
  • Maximize constituent engagement for all programs and events by using various recruitment and communication vehicles including but not limited to social media, digital media, direct mail, list serves, websites, telephone campaigns, volunteer outreach efforts, and personal contacts.
  • Leverage school and college events and programs locally to engage with constituents, qualify, and refer prospects to major gift officers; serve as liaison to assigned unit and work in collaboration with unit development.
  • Develop an effective plan to implement best practices within the programs (i.e., recruitment of 'Canes Community volunteers, alumni engagement, data clean up, update of constituent records, peer benchmarking, etc.) and utilize these best practices to create a culture of continuous improvement.
  • Develop and manage a portfolio of constituent prospects to engage and solicit on an annual basis.
  • Identify and recruit volunteers to provide support for university programs, such as Young Alumni Leadership Council, UM Alumni Association Board, student recruitment representatives, alumni career services, reunion committees, Annual Giving, and campaign initiatives.
  • Collaborate with the volunteer leadership team to ensure regional volunteers are following best practices and serving as strong ambassadors to the University, building relationships with alumni and friends in market.
  • Identify and develop new program opportunities and establish appropriate goals for designated programs.
  • Administer and manage the fiscal reporting with full responsibility and accountability for assigned program budgets.
  • Benchmark and track important constituent outreach objectives, including engagement within designated programs.
  • Assist the Senior Director of Regional Engagement with any matters or responsibilities deemed appropriate.
  • Other duties as assigned.

Knowledge, Skills, and Abilities:
  • Excellent social and customer service skills, and initiative mixed with sound judgment; good verbal and written communication skills are required, as well as the ability to interact with all University constituents.
  • Ability to manage events and projects from start to finish, managing time and tasks effectively.
  • Ability to manage a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of initiatives.
  • Must be a strategic thinker with excellent organizational and interpersonal skills, and a philosophy of teamwork and hands on implementation.
  • Ability to persuade and negotiate with internal and external audiences required.
  • Must exhibit a willingness to provide outstanding customer service, and an outgoing receptive personality.
  • Should be comfortable working independently; follow directions of, accept constructive criticism from, and seek advice from their supervisor.
  • Must have an excellent command of all Microsoft Office Applications, including Word, Excel, PowerPoint, and Access.
  • A flexible schedule due to the high time demands of the position is expected.

Education & Work Experience Requirements (Essential Requirements):
  • Candidate must have a bachelor's degree in business, communications, marketing, or a related field.
  • Five plus years of effective and relevant work experience in event and program planning with some fundraising experience.
  • Experience collaborating with volunteer-based support groups or constituents and special event coordination is essential.

The University of Miami is recognized as one of the nation's premier research institutions and academic health systems and is among the largest employers in South Florida.
With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
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About University of Miami

Sourced by ZipRecruiter

The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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