The Engagement Officer will serve as the market expert for a designated region of the United States, including regular travel, management of regional volunteers, solicitation of gifts, and strategic ...
The Engagement Officer will serve as the market expert for a designated region of the United States, including regular travel, management of regional volunteers, solicitation of gifts, and strategic ...
The Engagement Officer will serve as the market expert for a designated region of the United States, including regular travel, management of regional volunteers, solicitation of gifts, and strategic ...
The Engagement Officer will serve as the market expert for a designated region of the United States, including regular travel, management of regional volunteers, solicitation of gifts, and strategic ...
Youth Engagement Specialist (LC-Engagement)
Honolulu, HI · On-site
$19 - $22/hr
Job Purpose The Youth Engagement Specialist, under the direct supervision of the Community Engagement and Wellness Team, will support program implementation and youth engagement for Lili'uokalani ...
Youth Engagement Specialist (LC-Engagement)
Honolulu, HI · On-site
$19 - $22/hr
Job Purpose The Youth Engagement Specialist, under the direct supervision of the Community Engagement and Wellness Team, will support program implementation and youth engagement for Lili'uokalani ...
Engagement Manager/Customer Engagement Manager Location: Plano, Texas (100% Onsite) Duration: 6+ months Candidate must have good exp in Telecom Domain Key Responsibilities: • Serve as the primary ...
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Engagement Manager/Customer Engagement Manager Location: Plano, Texas (100% Onsite) Duration: 6+ months Candidate must have good exp in Telecom Domain Key Responsibilities: • Serve as the primary ...
Youth Engagement Specialist (LC-Engagement)
Honolulu, HI · On-site
$37K - $42K/yr
Job Purpose The Youth Engagement Specialist, under the direct supervision of the Community Engagement and Wellness Team, will support program implementation and youth engagement for Lili'uokalani ...
Youth Engagement Specialist (LC-Engagement)
Honolulu, HI · On-site
$37K - $42K/yr
Job Purpose The Youth Engagement Specialist, under the direct supervision of the Community Engagement and Wellness Team, will support program implementation and youth engagement for Lili'uokalani ...
Engagement Specialist
Auburn Hills, MI · On-site
$35K - $40K/yr
Analyze engagement, culture, and employee sentiment data to identify trends, opportunities, risks, and organizational priorities * Develop executive-level reports, dashboards, presentations, and ...
Engagement Specialist
Auburn Hills, MI · On-site
$35K - $40K/yr
Analyze engagement, culture, and employee sentiment data to identify trends, opportunities, risks, and organizational priorities * Develop executive-level reports, dashboards, presentations, and ...
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Engagement Integrator
Tampa, FL · On-site
Engagement Integrator Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local
Engagement Integrator
Tampa, FL · On-site
Engagement Integrator Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local
Engagement Assistant FIND Outdoors is excited to launch our new Transylvania County Gear Library program and is seeking a dedicated Engagement Assistant to support this initiative and related ...
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Engagement Assistant FIND Outdoors is excited to launch our new Transylvania County Gear Library program and is seeking a dedicated Engagement Assistant to support this initiative and related ...
Engagement Manager
Grand Junction, CO · On-site
The Engagement Manager collaborates with communities, Participants, and internal team members to sell Contextures products and services. The Engagement Manager develops relationships with ...
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Engagement Manager
Grand Junction, CO · On-site
The Engagement Manager collaborates with communities, Participants, and internal team members to sell Contextures products and services. The Engagement Manager develops relationships with ...
Engagement Manager
$120K - $140K/yr
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Engagement Manager
$120K - $140K/yr
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Engagement Manager
$100K - $140K/yr
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Engagement Manager
$100K - $140K/yr
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Engagement Manager
$125K - $145K/yr
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Engagement Manager
$125K - $145K/yr
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Engagement Manager
Denver, CO · On-site +1
$95K - $120K/yr
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Engagement Manager
Denver, CO · On-site +1
$95K - $120K/yr
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Engagement Planner
Tampa, FL · On-site
Engagement Planner Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local
Engagement Planner
Tampa, FL · On-site
Engagement Planner Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local
Engagement Manager
Seattle, WA · Hybrid
$105K/yr
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Engagement Manager
Seattle, WA · Hybrid
$105K/yr
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Summary Engagement Officer sits at the intersection of relationship management, communications, and fundraising strategy-owning a portfolio of prospective donors while helping deepen connection to ...
Summary Engagement Officer sits at the intersection of relationship management, communications, and fundraising strategy-owning a portfolio of prospective donors while helping deepen connection to ...
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...
Engagement Staff
Saint Louis, MO · On-site
Patrick Center, is hiring for an Engagement Staff position at our off-site location at Rosati Place. We are looking for candidates with exceptional interpersonal skills for the engagement staff ...
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Engagement Staff
Saint Louis, MO · On-site
Patrick Center, is hiring for an Engagement Staff position at our off-site location at Rosati Place. We are looking for candidates with exceptional interpersonal skills for the engagement staff ...
Engagement Assistant
Grand Rapids, MI · On-site
The Engagement Assistant is the operational backbone behind that work - the person who ensures donors are followed up with, events run smoothly, grant processes stay on track, and nothing falls ...
Engagement Assistant
Grand Rapids, MI · On-site
The Engagement Assistant is the operational backbone behind that work - the person who ensures donors are followed up with, events run smoothly, grant processes stay on track, and nothing falls ...
Engagement information
See salary details
$27K - $37K
8% of jobs
$37K - $46.9K
8% of jobs
$53.5K is the 25th percentile. Wages below this are outliers.
$46.9K - $56.9K
13% of jobs
$56.9K - $66.8K
13% of jobs
The median wage is $72.5K / yr.
$66.8K - $76.8K
15% of jobs
$76.8K - $86.7K
14% of jobs
$91.3K is the 75th percentile. Wages above this are outliers.
$86.7K - $96.7K
11% of jobs
$96.7K - $106.6K
6% of jobs
$106.6K - $116.6K
6% of jobs
$116.6K - $126.5K
4% of jobs
$126.5K - $136.5K
2% of jobs
$27K
$77.8K
$136.5K
How much do engagement jobs pay per year?
What are the top 5 happiest jobs?
How does an Engagement Manager typically collaborate with cross-functional teams to deliver successful client outcomes?
What is the 3 month rule for jobs?
What are the key skills and qualifications needed to thrive as an Engagement Manager, and why are they important?
What jobs pay 4000 a week without a degree?
What is an engagement job?
What is the difference between Engagement vs Customer Service Representative?
| Aspect | Engagement | Customer Service Representative |
|---|---|---|
| Primary Focus | Building relationships and increasing customer involvement | Handling customer inquiries and resolving issues |
| Required Skills | Communication, relationship management, marketing | Communication, problem-solving, product knowledge |
| Work Environment | Marketing teams, client engagement platforms | Call centers, retail, support desks |
| Common Certifications | Customer engagement certifications, marketing courses | Customer service certifications, CRM training |
While both roles involve communication with customers, Engagement focuses on fostering relationships and increasing involvement through strategic initiatives, whereas Customer Service Representatives primarily address immediate customer issues and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.
What are Engagement jobs?

Full-time
Re-posted 17 days ago
University Of Miami rating
7.7
Based on 52 frontline employees who took The Breakroom Quiz
228th of 555 rated colleges and universities
Job description
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The Engagement Officer will serve as the market expert for a designated region of the United States, including regular travel, management of regional volunteers, solicitation of gifts, and strategic alignment of events and programs in market to support engagement and fundraising objectives. This role, based in Miami, will also serve as a liaison to one of the University's 12 schools and colleges, attending events on campus and engaging with alumni who graduated from that unit.
This role is part of the Lifelong Engagement Team, which is responsible for all national and international engagement of constituents including alumni, parents, donors, and friends of the University. This team manages nearly 40 'Canes Communities, regional councils, and develops appropriate University national tours. This team also serves as front-line engagement officers (each managing a small portfolio), proactively meeting constituents locally and in top tier markets to get them involved and soliciting them for gifts under $100,000. The regional team supports volunteer engagement and will strategically pair up constituencies with opportunities for engagement, working to actively move volunteers through a pipeline of involvement and trajectory of giving, both locally and in region.
Primary Duties and Responsibilities:
- Collaborate with the Senior Director of Regional Engagement to develop the strategic vision, management, and marketing of regional programs and events that encompasses both engagement and giving components, and that fosters a high level of participation and that meets the established metrics/goals developed for the program.
- Engage with alumni and friends of the University locally and in region through a regular cadence of outreach, including but not limited to phone calls, emails, visits, and alumni group gatherings. Document interactions in the University's CRM timely and in accordance with guidelines and policies. Ensure consistent outreach and documentation to support monthly metrics reporting to leadership.
- Drive the operational plan for your assigned region to ensure ownership of the relationships, connections, events, and communication for a given market. Work with market volunteers to execute.
- Create regional programming/events that will appeal to a diverse audience, including alumni, parents, donors, and friends of the University, that strategically align with core objectives, and that will include participation by the President, Vice President, Deans, University staff, administration, and faculty as appropriate.
- Manage the scheduling, budgeting, planning, relationship management, marketing, and execution of programs/events. This includes but is not limited to branded programs such as the Game Watch Program, 'Cane Conversations, Global Networking Night, 'Canes Day of Service, etc., as well as national tours.
- Maximize constituent engagement for all programs and events by using various recruitment and communication vehicles including but not limited to social media, digital media, direct mail, list serves, websites, telephone campaigns, volunteer outreach efforts, and personal contacts.
- Leverage school and college events and programs locally to engage with constituents, qualify, and refer prospects to major gift officers; serve as liaison to assigned unit and work in collaboration with unit development.
- Develop an effective plan to implement best practices within the programs (i.e., recruitment of 'Canes Community volunteers, alumni engagement, data clean up, update of constituent records, peer benchmarking, etc.) and utilize these best practices to create a culture of continuous improvement.
- Develop and manage a portfolio of constituent prospects to engage and solicit on an annual basis.
- Identify and recruit volunteers to provide support for university programs, such as Young Alumni Leadership Council, UM Alumni Association Board, student recruitment representatives, alumni career services, reunion committees, Annual Giving, and campaign initiatives.
- Collaborate with the volunteer leadership team to ensure regional volunteers are following best practices and serving as strong ambassadors to the University, building relationships with alumni and friends in market.
- Identify and develop new program opportunities and establish appropriate goals for designated programs.
- Administer and manage the fiscal reporting with full responsibility and accountability for assigned program budgets.
- Benchmark and track important constituent outreach objectives, including engagement within designated programs.
- Assist the Senior Director of Regional Engagement with any matters or responsibilities deemed appropriate.
- Other duties as assigned.
Knowledge, Skills, and Abilities:
- Excellent social and customer service skills, and initiative mixed with sound judgment; good verbal and written communication skills are required, as well as the ability to interact with all University constituents.
- Ability to manage events and projects from start to finish, managing time and tasks effectively.
- Ability to manage a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of initiatives.
- Must be a strategic thinker with excellent organizational and interpersonal skills, and a philosophy of teamwork and hands on implementation.
- Ability to persuade and negotiate with internal and external audiences required.
- Must exhibit a willingness to provide outstanding customer service, and an outgoing receptive personality.
- Should be comfortable working independently; follow directions of, accept constructive criticism from, and seek advice from their supervisor.
- Must have an excellent command of all Microsoft Office Applications, including Word, Excel, PowerPoint, and Access.
- A flexible schedule due to the high time demands of the position is expected.
Education & Work Experience Requirements (Essential Requirements):
- Candidate must have a bachelor's degree in business, communications, marketing, or a related field.
- Five plus years of effective and relevant work experience in event and program planning with some fundraising experience.
- Experience collaborating with volunteer-based support groups or constituents and special event coordination is essential.
The University of Miami is recognized as one of the nation's premier research institutions and academic health systems and is among the largest employers in South Florida.
With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
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About University of Miami
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The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.
Industry
Colleges, universities, and professional schools
Company size
10,000+ Employees
Headquarters location
Coral Gables, FL, US
Year founded
1925