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Engagement Assistant Jobs (NOW HIRING)

The CCS Companies

Engagement Assistant

Portsmouth, NH · On-site

The Engagement Assistant is responsible for assisting the Engagement Specialist and the Business Operations Manager in the design, implementation and follow through of our operational gamification ...

Somerby Edgewater

Life Engagement Assistant for our Memory Care Neighborhood! Schedule does include some weekends. What you can expect as a Life Engagement Assistant: * $1,000 Employee Referral Bonus * Tuition ...

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How much do engagement assistant jobs pay per year?

As of Jun 6, 2026, the average yearly pay for engagement assistant in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is an Engagement Assistant job?

An Engagement Assistant supports outreach and relationship-building efforts for an organization, often in areas like marketing, events, or community engagement. They help coordinate communications, assist with planning initiatives, and ensure smooth interactions with stakeholders. Responsibilities may include managing social media, organizing events, and responding to inquiries. This role requires strong communication, organizational skills, and attention to detail to foster positive engagement.

What are the key skills and qualifications needed to thrive in the Engagement Assistant position, and why are they important?

To thrive as an Engagement Assistant, you need strong organizational skills, attention to detail, and a background in communications or a related field. Familiarity with CRM software, event planning platforms, and social media management tools is often required. Interpersonal skills, adaptability, and proactive problem-solving will help you excel in engaging stakeholders and supporting team initiatives. These competencies ensure smooth coordination and meaningful interactions that advance organizational goals.

What are the main day-to-day responsibilities of an Engagement Assistant?

As an Engagement Assistant, you can expect your daily tasks to include coordinating meetings and events, managing communications with clients or members, and maintaining accurate records of interactions. You may also be responsible for assisting with marketing campaigns, updating social media channels, and supporting the preparation of reports or presentations. Collaboration with multiple departments—such as marketing, event planning, and customer service—is common. This role offers valuable experience in project management and stakeholder engagement, preparing you for more advanced positions within an organization.

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Engagement Assistant jobs near you
Engagement Assistant

Engagement Assistant

The CCS Companies

Portsmouth, NH • On-site

Other

Posted 8 days ago

Job description

POSITION SUMMARY:

The Engagement Assistant is responsible for assisting the Engagement Specialist and the Business Operations Manager in the design, implementation and follow through of our operational gamification strategy, as well as, assisting in other operational administrative functions.

ESSENTIAL FUNCTIONS:

  • Works with the Engagement Specialist to help create, execute, and participate where needed on current incentives and engagement initiatives.
  • Assists with creating and producing reporting and output of information to ensure proper qualifiers are used, and the incentives results are accurate.
  • Applies principles that inspire Associates to participate in activities and contests (achievements, status, recognition rewards, etc).
  • Leverages new technology tools (RMG, Canva) and design frameworks to create compelling, motivating games and contests to help drive targeted performance improvement. 
  • Measures program effectiveness and addresses user feedback to revise contests/games/programs as needed.
  • Disseminates best practices and advice regarding games, contests, programs, rewards.
  • Assists when help is needed in other areas of operations, such as reception desk or administrative coverage.
  • Promotes effective working relationships with their team and other CCS departments to help achieve department/company goals and objectives.     
  • Ability to work onsite/in-office in all three locations (Salem, Portsmouth, and Norwood) and in accordance with CCS and department policies and procedures.
  • Ability to maintain a consistent and regular attendance in accordance with an established schedule.              

QUALIFICATIONS:

  • 1-3 of Administrative Support experience preferred, relevant work experience will also be considered.  
  • Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to Call Center.
  • Experience understanding, developing and monitoring Key Performance Indicators (KPIs) to drive performance and employee engagement.
  • Call Center and/or Customer Service experience a plus. 
  • Strong Excel experience required. Knowledge of MS Outlook, PowerPoint, Word and Excel is required.
  • Must have excellent verbal and written communication skills.
  • Ability to multi-task.
  • Able to identify complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Able to consistently creates and develops new ways of doing things and improves projects that were previously completed.
  • Must be receptive to feedback, willing to learn and embrace continuous improvement.

EDUCATION REQUIREMENTS:

High school diploma or equivalent (some college preferred)

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