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Engagement Manager Jobs (NOW HIRING)

Neo4j

Engagement Manager Role Overview: The Engagement Manager leads the implementation of Neo4j technology solutions using traditional, agile, and tailored methodologies. This collaborative technical ...

BlackLine

Engagement Manager

Manhattan, NY

$110K - $138K/yr

Overview Engagement Managers build great client relationships during the pre-sales and delivery process, and guide customers to project success. They assess the customers' needs and develop plans to ...

Censeo Consulting Group

Engagement Manager

Washington, DC · On-site

$150K - $190K/yr

As an Engagement Manager with Censeo, you will play an important role as an acting project and program manager and emerging firm leader. A typical day in the life of an Engagement Manager is never ...

NETWOVEN INC

Engagement Manager

Pleasanton, CA · On-site

$140K - $150K/yr

Engagement Manager Location: Remote in USA Travel - 20% About Netwoven Netwoven is a Microsoft focused consulting firm helping enterprises modernize workplace productivity, security & compliance ...

NETWOVEN INC

Engagement Manager

Pleasanton, CA · On-site

$140K - $150K/yr

Engagement Manager Location: Remote in USA Travel - 20% About Netwoven Netwoven is a Microsoft focused consulting firm helping enterprises modernize workplace productivity, security & compliance ...

Red Chalk Group

Engagement Manager

Chicago, IL · On-site

Red Chalk Group is seeking exceptionally talented Engagement Managers in the Chicago area to advise clients on key strategic issues related to growth initiatives, mega-trends, disruptive technology ...

BlackLine

Engagement Manager

Manhattan, NY · On-site

Engagement Managers build great client relationships during the pre-sales and delivery process, and guide customers to project success. They assess the customers' needs and develop plans to achieve ...

Red Chalk Group

Engagement Manager

Chicago, IL · On-site

Red Chalk Group is seeking exceptionally talented Engagement Managers in the Chicago area to advise clients on key strategic issues related to growth initiatives, mega-trends, disruptive technology ...

Artemis Connection

Engagement Manager

Seattle, WA · On-site +1

To learn more about Artemis Connection, visit Engagement Manager Position We're looking for experienced strategy consultants to serve as Engagement Managers on our team. (This role is roughly ...

Neo4j

Engagement Manager

Engagement Manager Role Overview: The Engagement Manager leads the implementation of Neo4j technology solutions using traditional, agile, and tailored methodologies. This collaborative technical ...

Cypfer

Engagement Manager

Miami, FL · On-site

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the ...

Cypfer

Engagement Manager

Miami, FL

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the ...

NanoNets (YC W17)

Engagement Manager

Palo Alto, CA · On-site

$150K - $1M/yr

Article 1 Article 2 The Role We're hiring a Technical Engagement Manager to own the post-sale customer journey and ensure customers achieve meaningful business outcomes with Nanonets. This role sits ...

Newton Research

Engagement Manager

New York, NY · On-site

$150K - $170K/yr

Role Description The Engagement Manager sits at the intersection of strategic partnership and technical delivery. You will own a portfolio of customer relationships end-to-end, from understanding ...

Hive

Engagement Manager

San Francisco, CA · On-site

$90K - $160K/yr

Engagement Manager Hive is looking for a well-rounded Engagement Manager to oversee the successful execution of our diverse set of Hive Data projects that are crucial in helping companies to ...

MarketScale

Engagement Manager

Dallas, TX · Remote

Client Services Engagement Manager MarketScale helps the world's best B2B brands grow by turning the most underused asset in their business into a content engine: their people, customers, and ...

BlackLine

Engagement Manager

Manhattan, NY

Engagement Managers build great client relationships during the pre-sales and delivery process, and guide customers to project success. They assess the customers' needs and develop plans to achieve ...

Tonkean

Engagement Manager

The Engagement Manager leads the services team from project kick off to successful go live, and plays a key role in creating solutions that achieve our customer's business outcomes. You will ...

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Engagement Manager information

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$27K

$77.8K

$136.5K

How much do engagement manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for engagement manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What Do Engagement Managers Do

The primary job responsibilities of an engagement manager are to improve client engagement for a company by assisting with projects and helping solve problems. They play a pivotal role in forging a strong business-to-business relationship between their company and clients. Job duties include facilitating communication and resolving conflicts between the client and company. Engagement managers usually work as part of a team on client projects. The role fluctuates greatly depending on the specific client as well as client needs. In some usage, an engagement manager helps promote an organization through social media and other marketing activities.

What is the difference between Engagement Manager vs Project Manager?

AspectEngagement ManagerProject Manager
Primary FocusClient relationships and strategic engagementProject planning and execution
Required CredentialsRelevant industry experience, often certifications like PMP or PMIProject management certifications like PMP or Prince2
Work EnvironmentClient-facing, consulting or service-based firmsInternal teams, project sites, or corporate offices
Employer & Industry UsageConsulting, professional services, IT, marketingConstruction, IT, engineering, software development

While both roles involve managing projects, Engagement Managers focus on maintaining client relationships and ensuring strategic alignment, whereas Project Managers concentrate on planning, executing, and delivering specific projects. Understanding these differences helps professionals choose the right career path or role based on their skills and interests.

How does an Engagement Manager typically balance client expectations with project deliverables?

Engagement Managers play a crucial role in serving as the bridge between clients and internal teams. They are responsible for clearly communicating client needs, setting realistic project timelines, and ensuring deliverables meet quality standards. Balancing expectations often involves proactive stakeholder management, regular status updates, and quickly addressing any issues that arise. This requires strong organizational skills, empathy, and the ability to negotiate compromises, ensuring both client satisfaction and successful project outcomes.

What are the key skills and qualifications needed to thrive as an Engagement Manager, and why are they important?

To thrive as an Engagement Manager, you need strong project management abilities, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with tools like CRM platforms, project management software (e.g., Asana, Trello), and data analytics systems is typically required. Exceptional communication, leadership, and problem-solving skills help build trust and drive successful client outcomes. These skills are crucial for delivering strategic value to clients, ensuring project success, and fostering long-term business relationships.

What does an Engagement Manager do?

An Engagement Manager is responsible for managing relationships between a company and its clients or partners. They oversee project delivery, ensure client satisfaction, and act as the primary point of contact throughout the engagement. Engagement Managers coordinate teams, track project progress, address issues as they arise, and work to ensure outcomes meet client expectations and business objectives. Their role is crucial for building long-term partnerships and securing repeat business.
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Engagement Manager jobs near you
Infographic showing various Engagement Manager job openings in the United States as of May 2026, with employment types broken down into 59% Full Time, 37% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.
Engagement Manager

Engagement Manager

Neo4j

Other

Posted 21 days ago

Job description

Job Title: Engagement Manager

Role Overview: The Engagement Manager leads the implementation of Neo4j technology solutions using traditional, agile, and tailored methodologies. This collaborative technical leader works alongside customers, Neo4j Sales, Sales Engineering, and Professional Services management to ensure successful project delivery. The ideal candidate brings expertise in database technologies, software development lifecycle, and nurturing diverse, multi-location teams while embodying Neo4j's values and driving customer success.

Key Responsibilities:

Complex Project Management

  • Lead multiple concurrent projects while coordinating teams across onshore and offshore locations, including both employees and partners. Proactive approach to identifying and addressing project challenges
  • Cultivate a supportive environment that encourages teamwork and knowledge sharing, reflecting our open and inclusive culture
  • Model solutions-oriented leadership
  • Develop comprehensive internal and customer facing project artifacts including Jira backlogs, weekly reports, risk assessments, and Gantt charts
  • Ensure timely delivery within scope and budget for numerous concurrent projects. Identify engagement-related risks and communicate with stakeholders to secure successful mitigation plans
  • Monitor key performance indicators for schedule adherence, margins, and customer satisfaction
  • Ability to anticipate and address project complexities including environment constraints and integration challenges
  • Facilitate project close procedures with lessons learned and process improvements.
  • Identify up-selling and cross-selling opportunities with the engagement team
  • Support project scoping and estimation during the pre-sales phase by contributing delivery plans, timelines, and risk assessments

Resource and Financial Management

  • Co-lead semi-weekly Resource Planning Sessions with other Engagement Managers and Regional Consulting Managers
  • Collaborate with Professional Services management to identify skill requirements and source appropriate talent
  • Maintain and update corporate professional services automation (PSA) tool, Certinia, for effective resource allocation
  • Analyze project financial information and manage margins by setting work plans and assisting consultants in the delivery of professional services work
  • Ensure adherence to financial close procedures and governance guidelines

Effective Communication

  • Ability to identify and communicate opportunities for further customer success
  • Deliver weekly status reports and dashboards on project health to stakeholders
  • Establish strong relationships with matrix project teams and cross-functional departments
  • Encourage a quality-focused culture and develop contingency plans using established risk analysis methods
  • Identify and mitigate potential risks throughout the project lifecycle
  • Engage regularly with mid-to-senior-level customer stakeholders to gather solution direction and feedback, demonstrating our focus on user success

Qualifications

  • 5-8+ years experience managing mid-to-large or complex engagements autonomously
  • Bachelor's degree in engineering, computer science, or related field preferred
  • PMP, Agile, or relevant certifications strongly preferred
  • Familiarity with Professional Services Automation tools (PSA), ideally Certinia
  • Demonstrated ability to manage and cultivate consulting teams and customer relationships
  • Strong track record of effective communication and collaboration skills when partnering with cross-functional teams (sales, sales engineering, support, legal, and HR)
  • Excellent analytical, problem-solving, and presentation abilities

Bonus Points:

  • Spanish and/or Portuguese speaking highly preferred 
  • 2+ years working in an Engagement or Project Management capacity in a Professional Services organization
  • Industry experience in Financial Services, Life Sciences, Manufacturing, Technology
  • Experience managing graph database projects using such technologies as Neo4j, TigerGraph, JanusGraph, or similar technologies, Snowflake, Databricks, NoSQL/Relational providers such as MongoDB, Couchbase, or Teradata.
  • Experience managing projects on cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform

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