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Engagement Manager Jobs (NOW HIRING)

BlackLine

$96K - $120K/yr

Overview Engagement Managers build great client relationships during the pre-sales and delivery process, and guide customers to project success. They assess the customers' needs and develop plans to ...

NETWOVEN INC

Engagement Manager

Pleasanton, CA · On-site

$140K - $150K/yr

Engagement Manager Location: Remote in USA Travel - 20% About Netwoven Netwoven is a Microsoft focused consulting firm helping enterprises modernize workplace productivity, security & compliance ...

diversified

Engagement Manager

Dallas, TX · Hybrid

The Engagement Manager is responsible for leading client engagements from pre-sales through delivery, ensuring high-quality consulting services that drive client success. This role operates as a ...

NETWOVEN INC

Engagement Manager

Pleasanton, CA · On-site

$140K - $150K/yr

Engagement Manager Location: Remote in USA Travel - 20% About Netwoven Netwoven is a Microsoft focused consulting firm helping enterprises modernize workplace productivity, security & compliance ...

Red Chalk Group

Engagement Manager

Chicago, IL

Red Chalk Group is seeking exceptionally talented Engagement Managers in the Chicago area to advise clients on key strategic issues related to growth initiatives, mega-trends, disruptive technology ...

Censeo Consulting Group

Engagement Manager

Washington, DC · On-site

$150K - $190K/yr

As an Engagement Manager with Censeo, you will play an important role as an acting project and program manager and emerging firm leader. A typical day in the life of an Engagement Manager is never ...

Red Chalk Group

Engagement Manager

Chicago, IL · On-site

Red Chalk Group is seeking exceptionally talented Engagement Managers in the Chicago area to advise clients on key strategic issues related to growth initiatives, mega-trends, disruptive technology ...

Jobs for Humanity

Engagement Manager

Westport, CT · Remote

An Engagement Manager is responsible for (1) managing internal teams to ensure we're delivering on client goals (2) cultivating strong and trusted relationships with our clients and (3) ensuring the ...

BlackLine

Engagement Manager

Manhattan, NY · On-site

Engagement Managers build great client relationships during the pre-sales and delivery process, and guide customers to project success. They assess the customers' needs and develop plans to achieve ...

Cypfer

Engagement Manager

Miami, FL · On-site

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the ...

Cypfer

Engagement Manager

Miami, FL

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the ...

Newton Research

Engagement Manager

New York, NY · On-site

$150K - $170K/yr

Role Description The Engagement Manager sits at the intersection of strategic partnership and technical delivery. You will own a portfolio of customer relationships end-to-end, from understanding ...

Hive

Engagement Manager

San Francisco, CA · On-site

$90K - $160K/yr

Engagement Manager Hive is looking for a well-rounded Engagement Manager to oversee the successful execution of our diverse set of Hive Data projects that are crucial in helping companies to ...

Hive

Engagement Manager

San Francisco, CA · On-site

$90K - $160K/yr

Engagement Manager Hive is looking for a well-rounded Engagement Manager to oversee the successful execution of our diverse set of Hive Data projects that are crucial in helping companies to ...

Tonkean

Engagement Manager

The Engagement Manager leads the services team from project kick off to successful go live, and plays a key role in creating solutions that achieve our customer's business outcomes. You will ...

BlackLine

Engagement Manager

Manhattan, NY

Engagement Managers build great client relationships during the pre-sales and delivery process, and guide customers to project success. They assess the customers' needs and develop plans to achieve ...

Nanonets

Engagement Manager

Palo Alto, CA · On-site

$150K - $180K/yr

Article 1 Article 2 The Role We're hiring a Technical Engagement Manager to own the postsale customer journey and ensure customers achieve meaningful business outcomes with Nanonets. This role sits ...

Tonkean

Engagement Manager

OR · Remote

The Engagement Manager leads the services team from project kick off to successful go live, and plays a key role in creating solutions that achieve our customer's business outcomes. You will ...

Cypfer

Engagement Manager

Miami, FL · Remote

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the ...

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Engagement Manager information

See salary details

$27K

$77.8K

$136.5K

How much do engagement manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for engagement manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What Do Engagement Managers Do

The primary job responsibilities of an engagement manager are to improve client engagement for a company by assisting with projects and helping solve problems. They play a pivotal role in forging a strong business-to-business relationship between their company and clients. Job duties include facilitating communication and resolving conflicts between the client and company. Engagement managers usually work as part of a team on client projects. The role fluctuates greatly depending on the specific client as well as client needs. In some usage, an engagement manager helps promote an organization through social media and other marketing activities.

What is the difference between Engagement Manager vs Project Manager?

AspectEngagement ManagerProject Manager
Primary FocusClient relationships and strategic engagementProject planning and execution
Required CredentialsRelevant industry experience, often certifications like PMP or PMIProject management certifications like PMP or Prince2
Work EnvironmentClient-facing, consulting or service-based firmsInternal teams, project sites, or corporate offices
Employer & Industry UsageConsulting, professional services, IT, marketingConstruction, IT, engineering, software development

While both roles involve managing projects, Engagement Managers focus on maintaining client relationships and ensuring strategic alignment, whereas Project Managers concentrate on planning, executing, and delivering specific projects. Understanding these differences helps professionals choose the right career path or role based on their skills and interests.

How does an Engagement Manager typically balance client expectations with project deliverables?

Engagement Managers play a crucial role in serving as the bridge between clients and internal teams. They are responsible for clearly communicating client needs, setting realistic project timelines, and ensuring deliverables meet quality standards. Balancing expectations often involves proactive stakeholder management, regular status updates, and quickly addressing any issues that arise. This requires strong organizational skills, empathy, and the ability to negotiate compromises, ensuring both client satisfaction and successful project outcomes.

What are the key skills and qualifications needed to thrive as an Engagement Manager, and why are they important?

To thrive as an Engagement Manager, you need strong project management abilities, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with tools like CRM platforms, project management software (e.g., Asana, Trello), and data analytics systems is typically required. Exceptional communication, leadership, and problem-solving skills help build trust and drive successful client outcomes. These skills are crucial for delivering strategic value to clients, ensuring project success, and fostering long-term business relationships.

What does an Engagement Manager do?

An Engagement Manager is responsible for managing relationships between a company and its clients or partners. They oversee project delivery, ensure client satisfaction, and act as the primary point of contact throughout the engagement. Engagement Managers coordinate teams, track project progress, address issues as they arise, and work to ensure outcomes meet client expectations and business objectives. Their role is crucial for building long-term partnerships and securing repeat business.
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Engagement Manager jobs near you
Engagement Manager

Engagement Manager

BlackLine

$96K - $120K/yr

Full-time

Posted 10 days ago

Job description

Overview

Engagement Managers build great client relationships during the pre-sales and delivery process, and guide customers to project success. They assess the customers' needs and develop plans to achieve them. Engagement managers are responsible for planning, managing and completing a successful BlackLine implementation. This position involves assessing situations, assigning tasks to team members and problem-solving when issues arise.

Responsibilities
  • Manage customers, partners and internal stakeholders to ensure the best outcome for both customers and BlackLine
  • Work with the internal teams during the presales process to assessing and approve level of effort, products and solutions involved, and timing of projects
  • Manage the relationship with the customer and partner teams throughout the engagement and serve as main point of contact between customer/partner and BlackLine teams
  • Develop a delivery strategy for large scale partner implementation projects
  • Create customer project plans complete with budgetary information and resource needs
  • Provide leadership to the project team by building and motivating resources to meet project goals, adhering to their responsibilities and project milestones
  • Define project success criteria and communicate them to all stakeholders
  • Provide status updates cross-organization
  • Track and report project financials against estimate; resolve budget issues as they arise
  • Manage project scope, timeline and budget changes
  • Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards
  • Identify, manage and mitigate project risk
  • Act as the escalation point when issues arise with the customer or partner on engagements
  • Identify potential upsells to increase revenue and build brand awareness
  • Complete other projects duties as assigned
Qualifications
  • At least 3 years of experience in Engagement Management, Project Management, Consulting Services, or Professional Services environment
  • Bachelor's degree or equivalent work experience
  • Previous project management experience in a revenue driven environment (e.g. Time and materials billing)
  • Demonstrated successful completion of complex enterprise-level client implementation projects
  • Proven experience to balance multiple projects at any given time and stay on top of all details
  • Demonstrated experience communicating and presenting to a diverse set of people across groups and organizational levels
  • Experience in SaaS industry and/or Software, as well as issues related to installation, configuration, troubleshooting, and support.
  • Experience with large scale ERP systems including SAP and Oracle
  • Advanced Knowledge/experience in Accounting, Audits, Financial Services, Software Technology, SaaS industry and/or related experience
  • Excellent communication skills, strong organizational skills and attention to detail
  • Effective problem-solving and conflict resolutions skills
  • Ability to deliver world-class service and high-impact results while navigating challenging situations
  • Ability to manage self and others under pressure and time-sensitive deadlines
  • Ability to facilitate and harness cross-team collaboration working with teams in-person and virtually
Salary RangeUSD $96,000.00/Yr. - USD $120,000.00/Yr.Employee Referral Bonus Amount$1,000Employment Type: FULL_TIME

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