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60 Salesforce Engagement Manager Jobs Hiring Near You

Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where ... Engagement Delivery Directors are driving successful customer outcomes with our implementations and ...

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. They are seeking an innovative Engagement Delivery Director who will lead and run complex, enterprise and ...

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Engagement Delivery Director is responsible for driving successful customer outcomes with implementations ...

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SalesForce Jobs Information

What are the key skills and qualifications needed to thrive as an Engagement Manager, and why are they important?

To thrive as an Engagement Manager, you need strong project management abilities, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with tools like CRM platforms, project management software (e.g., Asana, Trello), and data analytics systems is typically required. Exceptional communication, leadership, and problem-solving skills help build trust and drive successful client outcomes. These skills are crucial for delivering strategic value to clients, ensuring project success, and fostering long-term business relationships.

How does an Engagement Manager typically balance client expectations with project deliverables?

Engagement Managers play a crucial role in serving as the bridge between clients and internal teams. They are responsible for clearly communicating client needs, setting realistic project timelines, and ensuring deliverables meet quality standards. Balancing expectations often involves proactive stakeholder management, regular status updates, and quickly addressing any issues that arise. This requires strong organizational skills, empathy, and the ability to negotiate compromises, ensuring both client satisfaction and successful project outcomes.

What does an Engagement Manager do?

An Engagement Manager is responsible for managing relationships between a company and its clients or partners. They oversee project delivery, ensure client satisfaction, and act as the primary point of contact throughout the engagement. Engagement Managers coordinate teams, track project progress, address issues as they arise, and work to ensure outcomes meet client expectations and business objectives. Their role is crucial for building long-term partnerships and securing repeat business.

What is the difference between Engagement Manager vs Project Manager?

AspectEngagement ManagerProject Manager
Primary FocusClient relationships and strategic engagementProject planning and execution
Required CredentialsRelevant industry experience, often certifications like PMP or PMIProject management certifications like PMP or Prince2
Work EnvironmentClient-facing, consulting or service-based firmsInternal teams, project sites, or corporate offices
Employer & Industry UsageConsulting, professional services, IT, marketingConstruction, IT, engineering, software development

While both roles involve managing projects, Engagement Managers focus on maintaining client relationships and ensuring strategic alignment, whereas Project Managers concentrate on planning, executing, and delivering specific projects. Understanding these differences helps professionals choose the right career path or role based on their skills and interests.

Do workers at Salesforce get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Salesforce pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and April 2026.

At Salesforce, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and April 2026.

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Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
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Most people don’t worry about getting enough hours.
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Some people don’t get to choose which shifts they work.
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Most people find it easy to change shifts.
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Most people find it easy to get time off.
83% of people report it’s easy to get time off.
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Do Salesforce managers change schedules at the last minute?

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Do workers at Salesforce do extra work that they don't get paid for?

Sometimes. Some people do unpaid extra work.
36% of people report that they do extra work that they don’t get paid for.
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Most people find it easy to take sick days.
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Do people think Salesforce’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
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Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between February 2025 and February 2026.
Infographic showing various Engagement Manager job openings at Salesforce in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.
Manager, Program Management & Exec Engagement

Manager, Program Management & Exec Engagement

Salesforce, Inc.

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago


Salesforce rating

7.8

Company rating: 7.8 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

100th of 184 rated software companies


Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Program & Project Management
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Overview Of The Role
  • The Manager, Executive Engagement owns and drives executive customer engagement for Salesforce's Technology, Media, Telecom, Consumer & Business Services (TMT-CBS) Business Unit, sitting at the intersection of Sales, Marketing, Customer Success, and Product to ensure top customer relationships are nurtured and activated in support of revenue goals.
  • This high-visibility role works closely with Salesforce's most senior leaders, including the CEO and Executive Leadership Team, and requires exceptional cross-functional coordination, executive presence, and the ability to thrive in a fast-paced, high-impact environment.

Responsibilities
  • Plan and execute a proactive executive customer engagement strategy aligned to TMT-CBS revenue goals, including account-level engagement planning, geographic market tours, pipeline reviews, and event-based engagement for top accounts.
  • Own the full execution lifecycle for high-level customer meetings- including outreach, executive briefings, and follow-up- while acting as a strategic advisor to account teams on meeting preparation, deal execution, executive mapping, and customer-facing communications.
  • Lead end-to-end executive experience programs at flagship Salesforce events (Dreamforce, Connections, World Tours) and major third-party industry events (CES, Cannes, Davos), including Customer Advisory Boards (CABs), Executive Summits, roundtables, VIP dinners, and CXO speaking engagements.
  • Partner with Business Unit (BU) Senior Vice Presidents (SVPs) and the Office of the CEO on customer nominations, executive briefing materials, Customer Advisory Board design, and high-impact customer success storytelling for company events and earnings calls.

Required Qualifications
  • 5+ years of experience in executive customer engagement, field marketing, strategic account programs, sales operations, or executive operations within enterprise technology.
  • Proven ability to own complex, cross-functional processes end-to-end with minimal oversight while maintaining proactive communication with senior stakeholders.
  • Exceptional written and verbal communication skills, with demonstrated experience crafting executive-level outreach, briefing documents, and customer-facing materials with precision and clarity.
  • Strong project management skills with a track record of managing multiple high-priority programs simultaneously while influencing across Sales, Marketing, Customer Success, and Product teams.

Preferred Qualifications
  • Experience managing executive tracks or customer experience programs at flagship enterprise technology events such as Dreamforce, Connections, or equivalent large-scale industry conferences.

Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $196,700 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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