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Email Handling Jobs (NOW HIRING)

You will be responsible for handling incoming customer requests via phone calls, emails and online portal requests. The ISR/CSR will be the point of contact for communication between our company and ...

Customer Experience Associate

Rockville, MD

$16.75 - $22.50/hr

First point of contact for customers across phone, voicemail, and email, handling inquiries promptly, accurately, and with care * The hard cases: escalations, upset customers, and complex order ...

You will be responsible for handling incoming customer requests via phone calls, emails and online portal requests. The ISR/CSR will be the point of contact for communication between our company and ...

Manage opt in workflows, preference center logic, and compliant audience handling for NA & EMEA. Qualifications: * 3 - 5+ years hands-on experience executing email marketing programs in HubSpot ...

Sales Coordinator

Kingsland, GA

$16.25 - $22.25/hr

Act as the primary point of contact, responding to inquiries via phone/email, handling client bookings, and conducting site inspections. * Sales Coordination: Research prospective clients, generate ...

You will work as part of a team in a fast-paced environment handling inbound and outbound calls and emails, as well as managing case work. The role involves a high level of contact with travelers and ...

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Email Handling information

See salary details

$71.5K

$102.7K

$145.5K

How much do email handling jobs pay per year?

As of Jun 6, 2026, the average yearly pay for email handling in the United States is $102,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for someone in an Email Handling position?

A typical day in an Email Handling role involves monitoring and prioritizing incoming emails, responding to inquiries or routing messages to the appropriate departments, and keeping records of correspondence in designated systems. Professionals in this role often maintain multiple inboxes, work closely with team members across departments, and follow established protocols to address customer or client needs efficiently. You may also be responsible for flagging urgent issues, drafting templates for common responses, and tracking follow-ups to ensure nothing is missed. This routine requires a proactive approach, careful time management, and the ability to adapt to fluctuating volumes of email traffic throughout the workday.

What is an Email Handling job?

An Email Handling job involves managing incoming and outgoing emails for a business or individual. Responsibilities may include responding to inquiries, organizing emails, filtering spam, and ensuring timely follow-ups. This role is common in customer support, virtual assistance, and administrative positions. Strong communication skills, attention to detail, and proficiency with email platforms are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Email Handling position, and why are they important?

To thrive in an Email Handling role, candidates typically need strong organizational skills, attention to detail, and proficiency in written communication. Familiarity with email management platforms (such as Outlook or Gmail), customer relationship management (CRM) systems, and ticketing tools is common, though formal certifications are rarely required. Excellent time management, problem-solving abilities, and a customer-centric attitude help individuals excel in this position. These skills are important for maintaining efficient communication, organizing high volumes of correspondence, and ensuring that customer or client inquiries are handled accurately and promptly.

More about Email Handling jobs
What cities are hiring for Email Handling jobs? Cities with the most Email Handling job openings:
What are the most commonly searched types of Email Handling jobs? The most popular types of Email Handling jobs are:
What states have the most Email Handling jobs? States with the most job openings for Email Handling jobs include:
What job categories do people searching Email Handling jobs look for? The top searched job categories for Email Handling jobs are:
Infographic showing various Email Handling job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 62% Full Time, 32% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $102,749 per year, or $49.4 per hour.

Other

Medical, Retirement, PTO

Posted 27 days ago


Job description

Benefits/Perks:

  • Health Insurance Reimbursement Program
  • Access to 401K with Company Match
  • Bonus Opportunities as well as Bonus Plans
  • PTO and Vacation Days
  • 20+ $/hr starting depending on experience

**Great pay! Fast Growing Company! Room for Advancement! Team Culture!**


Glass Doctor of Nashville:

The Glass Doctor of Nashville is a local, family-owned and operated company

serving the Nashville area for the last 12+ years. We are a full service glass

company in a network of 250+ franchises across the United States and Canada

providing service for auto, residential and commercial glass. We want our

teammate's tenure here to be a positive experience and a bright spot in their

career and offer supportive company culture that will lead to development

growth and success for all the same way the company has grown! Our team of

qualified experts lives our code of values of Respect, Integrity, and Customer

Focus while having fun in the process! We hire reliable, friendly, and customer

service-focused glass professionals and office staff who are dedicated to

creating a delightful customer experience.


Inside Sales Representative/Customer Service Representative:

The ISR/CSR role is a key member of our team responsible for customer relations, quoting and selling all things glass. You will be responsible for handling incoming customer requests via phone calls, emails and online portal requests. The ISR/CSR will be the point of contact for communication between our company and the customer throughout the entire customer experience, from their first phone call to the final installation. Ideally you have proven communication skills and sales experience and work well in a goal oriented, team environment. The ISR/CSR will maintain existing customer relationships as well as develop new customers by identifying opportunities to sell additional work. A good fit for this role will exemplify our code of values, by showing respect and courtesy to all customers and employees and would be self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines.


Specific Responsibilities:

  • Phone Handling
  • Email Handling
  • Quoting
  • Selling
  • Payment Collection
  • Ordering
  • Scheduling
  • Appointment Confirmations
  • Perform cross training or other duties as needed


Job Requirements:

  • Prior experience in the glass industry is a plus but not required
  • Excellent communication skills
  • Proficient computer and Microsoft office skills
  • Attention to detail
  • This is a desk job but may have to occasionally lift some objects


We are actively interviewing for this position - Apply today and our hiring manager will

follow-up!