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The Call Firm Jobs (NOW HIRING)

BCforward

Call Center Agent

Knoxville, TN · On-site

$14.25 - $18.75/hr

We are currently the largest consulting firm and largest MBE certified firm headquartered in ... The Call Center Agent will support a health care client and take calls from individuals wishing to ...

Collins Building Services

Be Seen First

Call Center Coordinator

Jamaica, NY · On-site

$25 - $27/hr

Collins Building Services (CBS) is proud to be a leading firm in facility management throughout the ... The call center fields call from students, parents, various administrative personnel from the ...

DirectedLINK LLC

Call Center Supervisor

Los Angeles, CA

$80K - $100K/yr

The firm relies on structured call center processes, sales discipline, and client engagement excellence to drive case acquisition and service quality. Position Summary The Call Center Supervisor ...

Healthcare Support Staffing

Call Center Agent

Coppell, TX · On-site

$15 - $17/hr

... and staffing firm. HSS has a proven history of placing talented healthcare professionals in ... the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail ...

Civics Education Project

Call Time Manager

Washington, DC · On-site

$3K/mo

As a minority-owned and operated firm, SFCG has engaged with numerous non-profit, for profit and ... THE ROLE: Strategies for Change Group is hiring a Call Time Manager. In this full-time, Washington ...

JT Legal Group APC.

Law Firm Intake

Glendale, CA · On-site

$25 - $55/hr

... the call. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative ...

Apex Systems

Call Center Representative

Urbandale, IA · On-site

$15.25 - $19/hr

... firm specializing in providing IT professionals for contract, contract-to-hire, and direct ... The purpose of this position is to support existing policyholders through answering telephone calls ...

Apex Systems

Call Center Representative

Urbandale, IA · On-site

$15.25 - $19/hr

... firm specializing in providing IT professionals for contract, contract-to-hire, and direct ... Apex also offers recruitment solutions for other select professional skills and workforce needs The ...

JT Legal Group APC.

Law Firm Intake

Glendale, CA

$14 - $18/hr

... the call. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative ...

Wilshire Law Firm

Call Center Representative

Los Angeles, CA

$17.25 - $21.50/hr

Call Center Representative Wilshire Law Firm, is a distinguished, award-winning legal practice with ... We are committed to upholding the highest standards of Excellence and Justice, we are United in our ...

Wilshire Law Firm

Call Center Representative

Los Angeles, CA · On-site

$17.25 - $21.50/hr

Call Center Representative Wilshire Law Firm, is a distinguished, award-winning legal practice with ... We are committed to upholding the highest standards of Excellence and Justice, we are United in our ...

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How much do the call firm jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for the call firm in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between The Call Firm vs Customer Service Representative?

AspectThe Call FirmCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, hospitality

The Call Firm and Customer Service Representative roles often require similar credentials and work environments. The main difference lies in the scope: The Call Firm typically refers to a company providing outbound or inbound call services, while Customer Service Representatives work across various industries to assist customers directly. Both roles focus on communication skills and customer satisfaction, but The Call Firm is more specific to call center operations.

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The Call Firm jobs near you
Infographic showing various The Call Firm job openings in the United States as of May 2026, with employment types broken down into 14% Locum Tenens, 14% As Needed, 58% Full Time, and 14% Contract. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Agent

Call Center Agent

BCforward

Knoxville, TN • On-site

$14.25 - $18.75/hr

Other

Posted 2 days ago

Job description

Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description
  1. The Call Center Agent will support a health care client and take calls from individuals wishing to opt out of an upcoming data exchange. 
  2. The Call Center agent will ask the caller a series of questions (likely from a script) and enter information into a database. 
  3. They will also process mailed opt-out information that has been scanned into a document management system and there may be some outbound calling if opt-out information rec'd in the mail center is insufficient.


THANKS AND REGARDS ,

ASMA KHAN SURI

Additional Information

Must be able to pass a background and drug screen

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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