Intake Attorney
Lilburn, GA · On-site
Effectively "sell" our services by highlighting the firm's strengths, building rapport, and guiding clients to sign electronic contracts promptly during the call. Note-Taking and Documentation:Take ...
Lilburn, GA · On-site
Effectively "sell" our services by highlighting the firm's strengths, building rapport, and guiding clients to sign electronic contracts promptly during the call. Note-Taking and Documentation:Take ...
Lilburn, GA · On-site
Effectively "sell" our services by highlighting the firm's strengths, building rapport, and guiding clients to sign electronic contracts promptly during the call. Note-Taking and Documentation:Take ...
Lilburn, GA · On-site
$60K - $80K/yr
Effectively "sell" our services by highlighting the firm's strengths, building rapport, and guiding clients to sign electronic contracts promptly during the call. • Note-Taking and Documentation:
Lilburn, GA · On-site
$60K - $80K/yr
Effectively "sell" our services by highlighting the firm's strengths, building rapport, and guiding clients to sign electronic contracts promptly during the call. • Note-Taking and Documentation:
Atlanta, GA · On-site
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
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Atlanta, GA · On-site
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
Lilburn, GA · On-site
... call. Note-Taking and Documentation:Take diligent, accurate, and efficient notes during ... Work closely with the firm to ensure smooth onboarding and contribute to overall intake efficiency.
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Lilburn, GA · On-site
... call. Note-Taking and Documentation:Take diligent, accurate, and efficient notes during ... Work closely with the firm to ensure smooth onboarding and contribute to overall intake efficiency.
Atlanta, GA · On-site
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
Atlanta, GA · On-site
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
Atlanta, GA · On-site
$125K/yr
Manage CRM systems, call tracking, form submissions, and lead attribution to ensure accurate reporting and accountability. * Collaborate closely with the intake team to improve conversion rates from ...
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Atlanta, GA · On-site
$125K/yr
Manage CRM systems, call tracking, form submissions, and lead attribution to ensure accurate reporting and accountability. * Collaborate closely with the intake team to improve conversion rates from ...
Atlanta, GA · On-site
$15 - $19.25/hr
Must live in the metro Atlanta area and be able to commute to the office five days a week, working ... Company Description firstPRO 360 is a professional recruitment firm that has been providing ...
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Atlanta, GA · On-site
$15 - $19.25/hr
Must live in the metro Atlanta area and be able to commute to the office five days a week, working ... Company Description firstPRO 360 is a professional recruitment firm that has been providing ...
Be Seen First
Atlanta, GA · On-site
$20 - $23/hr
... firm that provides direct-hire and contract staffing services in accounting, finance, technology ... In the technology space, we specialize in matching top talent with businesses in need of expertise ...
New
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Be Seen First
Atlanta, GA · On-site
$20 - $23/hr
... firm that provides direct-hire and contract staffing services in accounting, finance, technology ... In the technology space, we specialize in matching top talent with businesses in need of expertise ...
New
$16.50 - $22.25/hr
... high-call-volume work environment is preferred. The right candidate must also be comfortable ... Firm knowledge of spreadsheets and data management, as well as computer skills About Company ...
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$16.50 - $22.25/hr
... high-call-volume work environment is preferred. The right candidate must also be comfortable ... Firm knowledge of spreadsheets and data management, as well as computer skills About Company ...
... and staffing firm. HSS has a proven history of placing talented healthcare professionals in ... Purpose of the position: This person will oversee 6-10 employees in the call center department.
... and staffing firm. HSS has a proven history of placing talented healthcare professionals in ... Purpose of the position: This person will oversee 6-10 employees in the call center department.
Alpharetta, GA · On-site
Move through the call efficiently while adhering to a workflow. * Set paid consultations for ... Be a great ambassador for the firm when meeting with potential clients in person, zoom, or over the ...
Alpharetta, GA · On-site
Move through the call efficiently while adhering to a workflow. * Set paid consultations for ... Be a great ambassador for the firm when meeting with potential clients in person, zoom, or over the ...
Alpharetta, GA · On-site
Move through the call efficiently while adhering to a workflow. * Set paid consultations for ... Be a great ambassador for the firm when meeting with potential clients in person, zoom, or over the ...
Quick apply
Alpharetta, GA · On-site
Move through the call efficiently while adhering to a workflow. * Set paid consultations for ... Be a great ambassador for the firm when meeting with potential clients in person, zoom, or over the ...
Atlanta, GA · On-site
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
Quick apply
Atlanta, GA · On-site
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
Atlanta, GA · On-site
$106K - $139K/yr
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
Quick apply
Atlanta, GA · On-site
$106K - $139K/yr
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
Atlanta, GA · On-site
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
Atlanta, GA · On-site
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
Atlanta, GA · On-site
$106K - $138K/yr
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
Atlanta, GA · On-site
$106K - $138K/yr
... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...
... firm, and we get paid when the results land. The customer buys an outcome, not a seat, and our ... The same pipeline that mines the historical corpus also processes call transcripts in real time and ...
... firm, and we get paid when the results land. The customer buys an outcome, not a seat, and our ... The same pipeline that mines the historical corpus also processes call transcripts in real time and ...
... firm, and we get paid when the results land. The customer buys an outcome, not a seat, and our ... The same pipeline that mines the historical corpus also processes call transcripts in real time and ...
... firm, and we get paid when the results land. The customer buys an outcome, not a seat, and our ... The same pipeline that mines the historical corpus also processes call transcripts in real time and ...
... and beyond the call of duty" if necessary. * Ability and desire to run client engagements from ... Be proficient in use of computers and become proficient with firm utilized paperless audit software.
Quick apply
... and beyond the call of duty" if necessary. * Ability and desire to run client engagements from ... Be proficient in use of computers and become proficient with firm utilized paperless audit software.
Atlanta, GA · On-site
$16.25 - $21.25/hr
... the legal pathways offered by Solano Law Firm. Clients trust us with some of the biggest decisions ... This is not a call center role. A successful Consultation Specialist combines empathy with ...
Atlanta, GA · On-site
$16.25 - $21.25/hr
... the legal pathways offered by Solano Law Firm. Clients trust us with some of the biggest decisions ... This is not a call center role. A successful Consultation Specialist combines empathy with ...
$10.56 - $11.82
1% of jobs
$11.82 - $13.08
4% of jobs
$13.08 - $14.34
9% of jobs
$15.41 is the 25th percentile. Wages below this are outliers.
$14.34 - $15.60
13% of jobs
$15.60 - $16.86
22% of jobs
The median wage is $16.95 / hr.
$16.86 - $18.11
22% of jobs
$18.57 is the 75th percentile. Wages above this are outliers.
$18.11 - $19.37
14% of jobs
$19.37 - $20.63
8% of jobs
$20.63 - $21.89
4% of jobs
$21.89 - $23.15
3% of jobs
$23.15 - $24.41
1% of jobs
$10
$17
$24
| Aspect | The Call Firm | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Call centers, remote or on-site | Call centers, retail, or office settings |
| Industry Usage | Customer support, telecommunication, sales | Customer support, retail, hospitality |
The Call Firm and Customer Service Representative roles often require similar credentials and work environments. The main difference lies in the scope: The Call Firm typically refers to a company providing outbound or inbound call services, while Customer Service Representatives work across various industries to assist customers directly. Both roles focus on communication skills and customer satisfaction, but The Call Firm is more specific to call center operations.
Company:Rebecca Kay Sapp Law Firm, LLC
Location:Lilburn, GA (Gwinnett County)
Type:Full-Time
About Us:Rebecca Kay Sapp Law Firm is a dedicated personal injury law firm serving clients in Georgia. With over a decade of experience, we fight for victims of negligence, focusing on auto accidents and other injury cases. We pride ourselves on treating clients like family while delivering results.
We are seeking a licensed attorney to join our team as an Intake Attorney. This is a serious, high-pressure position that requires a balance of warmth, efficiency, and strategic client management. If you thrive in a fast-paced environment and have a proven track record in personal injury law, we want to hear from you.
Key Responsibilities:
Case Evaluation and Intake:Conduct initial phone consultations with potential clients to assess case viability, including gathering essential details about personal injury matters such as car accidents.
Client Conversion:Effectively "sell" our services by highlighting the firm's strengths, building rapport, and guiding clients to sign electronic contracts promptly during the call.
Note-Taking and Documentation:Take diligent, accurate, and efficient notes during consultations; set up new client files in our internal system quickly and thoroughly.
Client Management:Be welcoming and professional on the phone while maintaining efficiency. Politely disengage from calls for cases we do not handle or choose to pass on, redirecting focus to viable opportunities.
Process Control:Keep potential clients on track during conversations. If they begin asking extensive questions about laws or case specifics, encourage them to sign contracts first to proceed with detailed discussions-ensuring we provide value without offering free extensive legal advice.
Time Management:For standard, run-of-the-mill cases (e.g., typical car accidents), limit extended discussions (e.g., beyond30 minutes) while remaining friendly; for larger or more complex cases, invest additional time as needed. Maintain a friendly demeanor while being strategically persuasive to secure sign-ups.
Team Collaboration:Work closely with the firm to ensure smooth onboarding and contribute to overall intake efficiency.
Qualifications:
Licensure:Must be a licensed attorney in good standing in Georgia.
Experience:Prior experience working in a personal injury (PI) firm is required, specifically in assessing cases and handling intakes. Demonstrated ability to evaluate and close cases over the phone is essential.
Skills:Excellent communication and interpersonal skills; ability to be empathetic and welcoming while remaining efficient and goal-oriented. Strong organizational skills for note-taking and file setup. Comfort with electronic contract systems and CRM tools.
Personal Attributes:Ability to handle high-pressure situations, make quick decisions, and balance client service with business objectives. Must be professional, discreet, and committed to ethical practices.
This role offers the opportunity to make a direct impact on our clients' lives while contributing to a growing firm. If you accept this mission and are ready to dive in, apply today!
To apply, please email Rebecca Sapp (owner/managing attorney) or contact us at 912-536-2741 for more details.
Sourced by ZipRecruiter
Law firms
11 - 50 Employees
Peachtree Corners, GA, US
2014