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The Call Firm Jobs in Decatur, GA (NOW HIRING)

The Medicus Firm

Urology Physician

Atlanta, GA

Endoluxe Vision system, the da Vinci X robotic platform, Aquablation, Galvanize's PEF platform ... Call center and APP supported - 2-3 weekdays per month and 1:15 weekend coverage * Highly ...

The Medicus Firm

Urology Physician

Atlanta, GA

Endoluxe Vision system, the da Vinci X robotic platform, Aquablation, Galvanize's PEF platform ... Call center and APP supported - 2-3 weekdays per month and 1:15 weekend coverage * Highly ...

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The Call Firm information

See Decatur, GA salary details

$10

$17

$24

How much do the call firm jobs pay per hour?

As of May 30, 2026, the average hourly pay for the call firm in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between The Call Firm vs Customer Service Representative?

AspectThe Call FirmCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, hospitality

The Call Firm and Customer Service Representative roles often require similar credentials and work environments. The main difference lies in the scope: The Call Firm typically refers to a company providing outbound or inbound call services, while Customer Service Representatives work across various industries to assist customers directly. Both roles focus on communication skills and customer satisfaction, but The Call Firm is more specific to call center operations.

What are popular job titles related to The Call Firm jobs in Decatur, GA? For The Call Firm jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching The Call Firm jobs in Decatur, GA look for? The top searched job categories for The Call Firm jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for The Call Firm jobs? Cities near Decatur, GA with the most The Call Firm job openings:
The Call Firm jobs near you
Infographic showing various The Call Firm job openings in Decatur, GA as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Client Intake Specialist

Rebecca Kay Sapp Law Firm, LLC

Lilburn, GA

$16.25 - $21.75/hr

Other

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

Are you a people-first communicator with a passion for helping others during difficult times? Our personal injury law firm is looking for a motivated Intake Specialist to be the first point of contact for potential clients. You'll play a critical role in converting leads into signed cases while delivering a compassionate, world-class experience from the very first call.
What you'll do

  • Answer inbound calls, web inquiries, and referrals promptly and professionally, ensuring no lead goes uncontacted.
  • Conduct thorough intake interviews to gather case details and qualify prospective clients against firm criteria.
  • Confidently present the firm's services and guide potential clients through the sign-up process - hitting weekly and monthly conversion targets.
  • Follow up persistently with prospects via phone, text, and email to maximize case sign-ups.
  • Accurately document all client information and case notes in the firm's case management system (CRM).
  • Coordinate with attorneys and paralegals to ensure smooth handoff of newly signed clients.
  • Handle client inquiries with empathy, professionalism, and urgency.
What we're looking for
  • 2+ years of experience in a sales, customer service, or client-facing intake role (legal, healthcare, or financial services preferred).
  • Proven track record meeting or exceeding sales conversion goals or KPIs.
  • Exceptional communication skills - warm, persuasive, and clear on both phone and in writing.
  • Ability to handle high call volume while maintaining accuracy and a positive attitude.
  • Strong organizational skills and attention to detail in data entry and documentation.
  • Empathy and sensitivity when speaking with injured individuals and their families.
  • Proficiency with CRM software or case management systems; ability to learn new technology quickly.
  • Bilingual in English and Spanish is a strong plus - additional compensation may be offered.
Why join us
  • Competitive base salary + performance-based incentives.
  • Comprehensive benefits including health, dental, and vision coverage.
  • Paid time off, including vacation, sick leave, and holidays.
  • Supportive team environment at a fast-growing, client-focused firm.
  • Opportunity to grow within the firm - many of our intake specialists advance into paralegal or operations roles.

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