Dallas, TX · On-site
$15.75 - $21.50/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Dallas, TX · On-site
$15.75 - $21.50/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Las Cruces, NM · On-site
$11.50 - $15.50/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Las Cruces, NM · On-site
$11.50 - $15.50/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Dallas, TX · On-site
$15.75 - $21.50/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Dallas, TX · On-site
$15.75 - $21.50/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Candidates need experience in Phone and email customer service, possess excellent analytical and organizational skills, and have the ability to multitask in a fast-paced environment. Responsibilities:
Candidates need experience in Phone and email customer service, possess excellent analytical and organizational skills, and have the ability to multitask in a fast-paced environment. Responsibilities:
Dallas, TX · On-site
$16 - $21.50/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Dallas, TX · On-site
$16 - $21.50/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Candidates need experience in Phone and email customer service, possess excellent analytical and organizational skills, and have the ability to multitask in a fast-paced environment. Responsibilities:
Candidates need experience in Phone and email customer service, possess excellent analytical and organizational skills, and have the ability to multitask in a fast-paced environment. Responsibilities:
Rock Hill, SC · On-site
$13.50 - $18.25/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Rock Hill, SC · On-site
$13.50 - $18.25/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Wichita, KS · On-site
$15.75 - $21.50/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Wichita, KS · On-site
$15.75 - $21.50/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Savannah, GA · On-site
$15 - $20.25/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Savannah, GA · On-site
$15 - $20.25/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Gresham, OR · On-site
$18 - $22/hr
Customer Service Representative is responsible for maintaining a high standard of customer service ... Email customer invoices or receipts * Assist team members with simple tasks * Assist with simple ...
Quick apply
Gresham, OR · On-site
$18 - $22/hr
Customer Service Representative is responsible for maintaining a high standard of customer service ... Email customer invoices or receipts * Assist team members with simple tasks * Assist with simple ...
Candidates need experience in Phone and email customer service, possess excellent analytical and organizational skills, and have the ability to multitask in a fast-paced environment. Responsibilities:
Candidates need experience in Phone and email customer service, possess excellent analytical and organizational skills, and have the ability to multitask in a fast-paced environment. Responsibilities:
Dallas, TX · On-site
$16 - $21.50/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Dallas, TX · On-site
$16 - $21.50/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Cleveland, OH · On-site
$15.50 - $21/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Cleveland, OH · On-site
$15.50 - $21/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Killeen, TX · On-site
$14.25 - $19.50/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Killeen, TX · On-site
$14.25 - $19.50/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Hood River, OR · On-site
$18 - $22/hr
Customer Service Representative is responsible for maintaining a high standard of customer service ... Email customer invoices or receipts * Assist team members with simple tasks * Assist with simple ...
Quick apply
Hood River, OR · On-site
$18 - $22/hr
Customer Service Representative is responsible for maintaining a high standard of customer service ... Email customer invoices or receipts * Assist team members with simple tasks * Assist with simple ...
Carol Stream, IL · On-site
$17.79 - $22.60/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Carol Stream, IL · On-site
$17.79 - $22.60/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Addison, TX · On-site
$15.50 - $21/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Addison, TX · On-site
$15.50 - $21/hr
Handle inbound calls, emails, or chats from customers. * Provide accurate information about products, services, and billing. * Resolve customer complaints and escalate when necessary. * Maintain ...
Candidates need experience in phone and email customer service, possess excellent analytical and organizational skills, and have the ability to multitask in a fast-paced environment. Responsibilities:
Candidates need experience in phone and email customer service, possess excellent analytical and organizational skills, and have the ability to multitask in a fast-paced environment. Responsibilities:
Dallas, TX · On-site
$16 - $21.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... Manage inbound calls, chats, and emails with professionalism and empathy * Resolve product, process ...
Dallas, TX · On-site
$16 - $21.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... Manage inbound calls, chats, and emails with professionalism and empathy * Resolve product, process ...
Secaucus, NJ · On-site
$21.63 - $26.92/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
Secaucus, NJ · On-site
$21.63 - $26.92/hr
Manage inbound and outbound customer communication through phone, email, and chat platforms. * Process customer orders, order updates, delivery inquiries, and service requests. * Coordinate with ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.
To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.
An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.
$15.75 - $21.50/hr
Full-time
PTO
Re-posted 22 days ago
7.2
Based on 60 frontline employees who took The Breakroom Quiz
351st of 538 rated manufacturers
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
What You'll Will Get To Do
The Customer Service Representative – Distribution Center is responsible for managing customer communications through phone, email, and chat channels while supporting the operational activities of assigned distribution centers. This role serves as a key communication link between customers, operations, transportation, inventory, and internal support teams to ensure accurate order processing, timely issue resolution, and quality customer experience.
Job Responsibilities
Qualification Requirements
What OBE Offers You
OBE Privacy Policy
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
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Construction materials wholesalers
5,001 - 10,000 Employees
Dallas, TX, US
1987
