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Email Customer Service Jobs in Ohio (NOW HIRING)

SKIDMORE

Customer Service Representative

West Chester, OH · Hybrid

$15 - $20.50/hr

Receives customer orders by phone, email, customer website or EDI. * Enters orders and data into ... service. We provide innovative and customized solutions, and we are successful because our culture ...

SKIDMORE

Customer Service Representative

West Chester, OH · On-site

$15 - $20.50/hr

Receives customer orders by phone, email, customer website or EDI. * Enters orders and data into ... service. We provide innovative and customized solutions, and we are successful because our culture ...

Archway Management

Customer Service

South Euclid, OH

$15.50 - $21/hr

Respond promptly to customer service calls and email inquiries * Provide customers with information about products and services * Process, Place and Approve orders * Maintain proper communication ...

Vinoklet Winery Inc

Customer Service

Cincinnati, OH

$12 - $15/hr

Seeking part-time Customer Service Representative, to answer phones, reply to emails, help walk-in guests (as needed), and assist the manager in daily tasks. Applicant should be friendly, customer ...

Vinoklet Winery Inc

Customer Service

Cincinnati, OH

$12 - $15/hr

Seeking part-time Customer Service Representative, to answer phones, reply to emails, help walk-in guests (as needed), and assist the manager in daily tasks. Applicant should be friendly, customer ...

Great Work! Employment Services

Be Seen First

Customer Service

Streetsboro, OH · On-site

$16.50 - $18.50/hr

Communicate via phone, email, and computer systems * Keep candidate information organized and up to date Qualifications * Customer service or call center experience preferred * Comfortable making ...

Fully Promoted Gahanna, OH

Customer Service

Columbus, OH · On-site

$45K - $55K/yr

This is a true inside customer service position building real relationships with your clients. You ... Serve as the first point of contact for clients in person, by phone, and via email * Respond to ...

RW Screw LLC

Customer Service

Massillon, OH

$20 - $22/hr

Provide excellent customer service via phone and email, handling incoming inquiries and communications * Consult with customers to provide product information, pricing, delivery updates, and resolve ...

Robert Half

Customer Service Representative

Brunswick, OH · On-site

$18 - $20/hr

Responsibilities: • Respond to inbound customer calls and emails with professionalism, providing ... Address service concerns and order-related issues promptly, working to resolve problems in a ...

KTS Energy

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Customer Service Agent

Cleveland Heights, OH · On-site

$500 - $1.0K/wk

Provide responsive and professional customer support via phone and email * Effectively communicate with customers to resolve issues and inquiries * Maintain accurate data entry and update customer ...

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All JobsEmail Customer Service JobsEmail Customer Service Jobs in Ohio

Email Customer Service information

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$9

$17

$25

How much do email customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for email customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

An email customer service representative can potentially earn $2000 a week by working full-time, handling a high volume of customer inquiries, and gaining experience or specialized skills. Achieving this income level may also involve working for companies that pay higher rates or offering additional services such as training or consulting. Consistent performance, strong communication skills, and familiarity with email management tools are essential for maximizing earnings in this role.

What are the typical day-to-day responsibilities of an Email Customer Service representative?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What jobs pay 4000 a week without a degree?

An email customer service role typically does not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades, but they usually require extensive experience, certifications, or a strong network. Most roles offering such high weekly pay are either highly specialized or entrepreneurial in nature.

What are the key skills and qualifications needed to thrive in the Email Customer Service position, and why are they important?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an Email Customer Service job?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

How to apply for a customer service job via email?

To apply for an email customer service position, prepare a professional email including a clear subject line, your resume, and a brief cover letter highlighting relevant skills such as communication and problem-solving. Address the email to the specified contact or use the application instructions provided in the job posting. Ensure your email is well-formatted and free of errors before sending.

Is paid chatting a legitimate job?

Paid chatting jobs, including roles in email customer service, are legitimate when offered by reputable companies and involve genuine customer interactions. However, some opportunities may be scams or require upfront payments, so it is important to verify the company's credibility and avoid jobs that promise high pay for minimal work or ask for personal or financial information upfront.
What are the most commonly searched types of Email Customer Service jobs in Ohio? The most popular types of Email Customer Service jobs in Ohio are:
What are popular job titles related to Email Customer Service jobs in Ohio? For Email Customer Service jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Email Customer Service jobs in Ohio look for? The top searched job categories for Email Customer Service jobs in Ohio are:
What cities in Ohio are hiring for Email Customer Service jobs? Cities in Ohio with the most Email Customer Service job openings:
Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Ohio as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.
Customer Service Rep (CRL)

Customer Service Rep (CRL)

Oldcastle BuildingEnvelope

Solon, OH

$14.75 - $20.25/hr

Other

Posted 29 days ago

Oldcastle BuildingEnvelope rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

346th of 535 rated manufacturers

Job description

What You'll Will Get To Do

The Customer Service Representative - Distribution Center is responsible for managing customer communications through phone, email, and chat channels while supporting the operational activities of assigned distribution centers. This role serves as a key communication link between customers, operations, transportation, inventory, and internal support teams to ensure accurate order processing, timely issue resolution, and quality customer experience.

Job Responsibilities

  • Manage inbound and outbound customer communication through phone, email, and chat platforms.
  • Process customer orders, order updates, delivery inquiries, and service requests.
  • Coordinate with distribution center personnel to provide shipment status, inventory availability, lead times, and delivery updates.
  • Monitor customer orders from entry through fulfillment and delivery completion.
  • Resolve customer concerns and escalate complex issues as appropriate.

Qualification Requirements

  • High school diploma or equivalent required; associate or bachelor's degree preferred
  • 2+ years of customer service, call center, logistics, or distribution support experience
  • Strong written and verbal communication skills
  • Experience managing phone and email customer interactions
  • Strong organizational and multitasking abilities
  • Proficiency with Microsoft Office applications
  • Ability to work in a fast-paced operational environment
  • SAP or ERP system experience
  • Manufacturing, distribution, logistics, or supply chain industry experience
  • Experience supporting multi-location operations

What Oldcastle BuildingEnvelope employees say

Pay

Benefits

Hours and flexibility

Workplace

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