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Email Customer Service Jobs in Ohio (NOW HIRING)

Customer Service Representative Norwood, Ohio $24.00 - $25.00 per hour First Shift | Monday-Friday ... Serve as the primary point of contact for customers via phone, email, and messaging platforms

Customer Service Representative

Huron, OH

$14 - $19.25/hr

Each year we focus on innovation, superior customer service, and continuous improvement within our ... Receive estimate requests via phone, email, and fax. Engage with customers to ensure all required ...

... Customer Service Associate. This role is responsible for accurately receiving and processing ... Daily responsibilities include managing orders received via phone, fax, email, web, and EDI, and ...

Customer Service Representative

Huron, OH · On-site

$14 - $19.25/hr

Each year we focus on innovation, superior customer service, and continuous improvement within our ... Receive estimate requests via phone, email, and fax. Engage with customers to ensure all required ...

Customer Service Representative

Huron, OH · On-site

$14 - $19.25/hr

Each year we focus on innovation, superior customer service, and continuous improvement within our ... Receive estimate requests via phone, email, and fax. Engage with customers to ensure all required ...

New

Customer Service Representative

Huron, OH · On-site

$14 - $19.25/hr

Each year we focus on innovation, superior customer service, and continuous improvement within our ... Receive estimate requests via phone, email, and fax. Engage with customers to ensure all required ...

New

Remote Customer Service

Lima, OH · On-site

$15.50 - $21/hr

Remote Customer Service Lima, OH, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Customer Service Specialist

Cincinnati, OH · On-site

$16.25 - $21.50/hr

Shifts vary 6am - 6pm Job Duties: * Assist with specialty orders via phone, email and in-person at ... Previous experience in customer service * Skilled in Microsoft Office Applications (Word, Excel ...

Shifts vary 6am - 6pm Job Duties: * Assist with specialty orders via phone, email and in-person at ... Previous experience in customer service * Skilled in Microsoft Office Applications (Word, Excel ...

Provide quality customer service by answering customer calls, responding to customer questions ... Telephone/Email Etiquette * Active Listening * Familiarity with electronic communication methods ...

Showing results 41-60

Email Customer Service information

See Ohio salary details

$9

$17

$25

How much do email customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for email customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Ohio?

The most popular types of Email Customer Service jobs in Ohio are:

What are popular job titles related to Email Customer Service jobs in Ohio?

For Email Customer Service jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Email Customer Service jobs?

Cities in Ohio with the most Email Customer Service job openings:

Infographic showing various Email Customer Service job openings in Ohio as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Service Representative

LHH US

Cincinnati, OH

$24 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

Customer Service Representative
Norwood, Ohio
$24.00 - $25.00 per hour
First Shift | Monday-Friday
Temporary Assignment
LHH Recruitment Solutions is partnering with a valued client in the Norwood area to identify an experienced Customer Service Representative for a temporary opportunity. This role is ideal for someone who thrives in a fast-paced manufacturing or logistics environment and enjoys building strong relationships with customers while supporting day-to-day operations.
The successful candidate will be responsible for providing exceptional customer service through phone, email, and messaging platforms while managing orders, coordinating with internal teams, and ensuring customer needs are met efficiently and professionally.
What You'll Do
• Serve as the primary point of contact for customers via phone, email, and messaging platforms
• Process customer orders, updates, and inquiries using ERP systems
• Maintain accurate customer records and communication history within CRM platforms
• Provide order status updates, shipment tracking information, and delivery confirmations
• Partner with manufacturing, logistics, shipping, and warehouse teams to resolve customer concerns
• Investigate and resolve order discrepancies, delays, and service-related issues
• Ensure customer information and order details are entered accurately and consistently
• Support internal departments with order management, reporting, and customer-related requests
What We're Looking For
• Previous customer service experience is required
• Experience within a manufacturing, logistics, distribution, transportation, or supply chain environment is required
• Strong phone, email, and electronic messaging communication experience
• ERP system experience is required
• CRM system experience is required
• Excellent problem-solving and multitasking abilities
• Strong data entry and organizational skills
• Proficiency with Microsoft Office, including Outlook and Excel
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements
Pay Details: $24.00 to $25.00 per hour
Search managed by: Bianca Kimble
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.