Customer Support Representative II
Richmond, VA · On-site
$15.75 - $21.50/hr
Phone customer service then will migrate to an email customer service rep.
Richmond, VA · On-site
$15.75 - $21.50/hr
Phone customer service then will migrate to an email customer service rep.
Richmond, VA · On-site
$15.75 - $21.50/hr
Phone customer service then will migrate to an email customer service rep.
Richmond, VA · On-site
$15.75 - $21.50/hr
Phone customer service then will migrate to an email customer service rep. Pay starts at
Richmond, VA · On-site
$15.75 - $21.50/hr
Phone customer service then will migrate to an email customer service rep. Pay starts at
Danville, VA · On-site
$16.04 - $18.07/hr
The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...
Danville, VA · On-site
$16.04 - $18.07/hr
The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...
Richmond, VA · On-site
$15.75 - $21.50/hr
... service designs and building large capital projects to expanding throughout the region and ... Provide schedule, route, fare and other general information to phone-in and chat/email customers.
Richmond, VA · On-site
$15.75 - $21.50/hr
... service designs and building large capital projects to expanding throughout the region and ... Provide schedule, route, fare and other general information to phone-in and chat/email customers.
Richmond, VA · On-site
$15.75 - $21.50/hr
... service designs and building large capital projects to expanding throughout the region and ... Provide schedule, route, fare and other general information to phone-in and chat/email customers.
Richmond, VA · On-site
$15.75 - $21.50/hr
... service designs and building large capital projects to expanding throughout the region and ... Provide schedule, route, fare and other general information to phone-in and chat/email customers.
Chantilly, VA · On-site
Email Services Specialist Job Category: Information Technology Time Type: Full time Minimum ... The CIS program supports our intelligence customer deliver IT services to conduct its globally ...
Chantilly, VA · On-site
Email Services Specialist Job Category: Information Technology Time Type: Full time Minimum ... The CIS program supports our intelligence customer deliver IT services to conduct its globally ...
Virginia Beach, VA · On-site
$15 - $17/hr
The Customer Service Representative will work with customers via phone and/or email who have complaints, orders, or require information about products/services purchased from the organization and ...
Virginia Beach, VA · On-site
$15 - $17/hr
The Customer Service Representative will work with customers via phone and/or email who have complaints, orders, or require information about products/services purchased from the organization and ...
Hampton, VA · On-site +1
$15.50 - $21/hr
Utilize Zoom, email, CRM systems, and other virtual tools * Follow company procedures and ... Customer service and communication training * Virtual appointment and enrollment training * Weekly ...
Hampton, VA · On-site +1
$15.50 - $21/hr
Utilize Zoom, email, CRM systems, and other virtual tools * Follow company procedures and ... Customer service and communication training * Virtual appointment and enrollment training * Weekly ...
Henrico, VA · On-site
$14.75 - $20/hr
Responsible for completing all assigned tasks, emails & customer inquiries by end of each day ... Customer service and communication skills. * Deadline Motivation * Previous experience in insurance ...
Quick apply
Henrico, VA · On-site
$14.75 - $20/hr
Responsible for completing all assigned tasks, emails & customer inquiries by end of each day ... Customer service and communication skills. * Deadline Motivation * Previous experience in insurance ...
Hampton, VA · On-site +1
$13/hr
... Customer Service to all Clients within pipeline -Participate in weekly staff meeting We Provide: -Email -CRM -Paid Training Pay: -Starting at $13/hr+ -6 Hours per week -Paid Training About Us:
Hampton, VA · On-site +1
$13/hr
... Customer Service to all Clients within pipeline -Participate in weekly staff meeting We Provide: -Email -CRM -Paid Training Pay: -Starting at $13/hr+ -6 Hours per week -Paid Training About Us:
Hampton, VA · On-site +1
$13/hr
... Customer Service to all Clients within pipeline -Participate in weekly staff meeting We Provide: -Email -CRM -Paid Training Pay: -Starting at $13/hr+ -6 Hours per week -Paid Training About Us:
Hampton, VA · On-site +1
$13/hr
... Customer Service to all Clients within pipeline -Participate in weekly staff meeting We Provide: -Email -CRM -Paid Training Pay: -Starting at $13/hr+ -6 Hours per week -Paid Training About Us:
Fairfax, VA · On-site
... service calls and reporting by agent, team, region, call type, and customer segment; identify ... To request an accommodation, please email talentacquisition@serviceexperts.com
Fairfax, VA · On-site
... service calls and reporting by agent, team, region, call type, and customer segment; identify ... To request an accommodation, please email talentacquisition@serviceexperts.com
... service calls and reporting by agent, team, region, call type, and customer segment; identify ... To request an accommodation, please email talentacquisition@serviceexperts.com
... service calls and reporting by agent, team, region, call type, and customer segment; identify ... To request an accommodation, please email talentacquisition@serviceexperts.com
Falls Church, VA · On-site
$17 - $23.25/hr
... emails with clear, professional communication Keep clients informed on scheduling, delays, and ... in customer service, administrative support, or a coordination role Experience with CRM systems ...
Falls Church, VA · On-site
$17 - $23.25/hr
... emails with clear, professional communication Keep clients informed on scheduling, delays, and ... in customer service, administrative support, or a coordination role Experience with CRM systems ...
Fairfax, VA · On-site
$16.50 - $22.50/hr
Customer Service Representative Are you a highly motivated individual with strong customer service ... Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Fairfax, VA · On-site
$16.50 - $22.50/hr
Customer Service Representative Are you a highly motivated individual with strong customer service ... Follows up on new leads and referrals resulting from telephone, marketing, and email activity
$16.50 - $22.25/hr
As a CSR, you will use your experience and skills to follow up with leads and ultimately close ... Follows up on new leads and referrals resulting from telephone, marketing, and email activity
$16.50 - $22.25/hr
As a CSR, you will use your experience and skills to follow up with leads and ultimately close ... Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Fairfax, VA · On-site
$16.50 - $22.50/hr
As a CSR, you will use your experience and skills to follow up with leads and ultimately close ... Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Fairfax, VA · On-site
$16.50 - $22.50/hr
As a CSR, you will use your experience and skills to follow up with leads and ultimately close ... Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Fairfax, VA · On-site
$16.50 - $22.25/hr
As a CSR, you will use your experience and skills to follow up with leads and ultimately close ... Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Fairfax, VA · On-site
$16.50 - $22.25/hr
As a CSR, you will use your experience and skills to follow up with leads and ultimately close ... Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Fairfax, VA · On-site
$16.25 - $22.25/hr
As a CSR, you will use your experience and skills to follow up with leads and ultimately close ... Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Quick apply
Fairfax, VA · On-site
$16.25 - $22.25/hr
As a CSR, you will use your experience and skills to follow up with leads and ultimately close ... Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Falmouth, VA · On-site
$15 - $20.50/hr
Basic computer competence (Email, document scanning, processing payments from customers, Microsoft ... Service Representative Position. You can also apply directly through our hiring link, use the URL ...
Falmouth, VA · On-site
$15 - $20.50/hr
Basic computer competence (Email, document scanning, processing payments from customers, Microsoft ... Service Representative Position. You can also apply directly through our hiring link, use the URL ...
An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.
In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.
To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.
The most popular types of Email Customer Service jobs in Virginia are:
For Email Customer Service jobs in Virginia, the most frequently searched job titles are:
The top searched job categories for Email Customer Service jobs in Virginia are:
Cities in Virginia with the most Email Customer Service job openings:

Richmond, VA • On-site
$15.75 - $21.50/hr
Other
Re-posted 8 days ago
Duties may include maintaining ongoing relationships, providing support and resolving problems for customers. Assisting in studies to determine customer incentives and developing and preparing proposals for customer leads. Additional duties may include distributing mail, filing, faxing, copying, and processing forms, typing, preparing reports and auditing documents. Hours: 8:00am to 5:00pm Education: Phone customer service then will migrate to an email customer service rep.