Leesburg, VA · On-site
$16.25 - $22/hr
Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the ... customer service topics Use best practices in customer service techniques to develop rapport and ...
Leesburg, VA · On-site
$16.25 - $22/hr
Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the ... customer service topics Use best practices in customer service techniques to develop rapport and ...
Henrico, VA · On-site
$40K - $65K/yr
Responsible for completing all assigned tasks, emails & customer inquiries by end of each day ... Customer service and communication skills. * Deadline motivation. * Previous experience in ...
Henrico, VA · On-site
$40K - $65K/yr
Responsible for completing all assigned tasks, emails & customer inquiries by end of each day ... Customer service and communication skills. * Deadline motivation. * Previous experience in ...
Petersburg, VA · On-site
$19 - $19.50/hr
The CSR will be required to perform computer inventory control for Customer owned computer systems, use proper phone and email etiquette, and conduct office duties in accordance to the facility ...
Petersburg, VA · On-site
$19 - $19.50/hr
The CSR will be required to perform computer inventory control for Customer owned computer systems, use proper phone and email etiquette, and conduct office duties in accordance to the facility ...
Petersburg, VA · On-site
$19 - $19.50/hr
The CSR will be required to perform computer inventory control for Customer owned computer systems, use proper phone and email etiquette, and conduct office duties in accordance to the facility ...
Petersburg, VA · On-site
$19 - $19.50/hr
The CSR will be required to perform computer inventory control for Customer owned computer systems, use proper phone and email etiquette, and conduct office duties in accordance to the facility ...
Ashburn, VA · On-site
$16.25 - $22.25/hr
Customer Service Representative II Duties: Enter and check orders ... Handle customer phone calls and emails. Handle quotes and issues and update RMA's. Post sales and ...
New
Ashburn, VA · On-site
$16.25 - $22.25/hr
Customer Service Representative II Duties: Enter and check orders ... Handle customer phone calls and emails. Handle quotes and issues and update RMA's. Post sales and ...
New
Rocky Mount, VA · On-site
$25 - $29/hr
Receives and manages customer inquiries, delivering responses via phone calls and emails ... Customer Service Full-Time
New
Rocky Mount, VA · On-site
$25 - $29/hr
Receives and manages customer inquiries, delivering responses via phone calls and emails ... Customer Service Full-Time
New
Alexandria, VA · On-site
$17 - $18/hr
We are looking for a Customer Service Representative to join the team at our Hauling site in ... Experience with MS Word, Excel, and Email preferred * Excellent organization and communication ...
Alexandria, VA · On-site
$17 - $18/hr
We are looking for a Customer Service Representative to join the team at our Hauling site in ... Experience with MS Word, Excel, and Email preferred * Excellent organization and communication ...
Virginia Beach, VA · On-site
$14 - $19/hr
Collaborate with field technicians to ensure service records are completed and checked out ... Respond to customer inquiries via phone, chat, and email with clarity, professionalism, and ...
Virginia Beach, VA · On-site
$14 - $19/hr
Collaborate with field technicians to ensure service records are completed and checked out ... Respond to customer inquiries via phone, chat, and email with clarity, professionalism, and ...
Rocky Mount, VA · On-site
$25 - $29/hr
Providing creative packaging solutions, industry-leading customer service and award-winning ... Receives and manages customer inquiries, delivering responses via phone calls and emails ...
Rocky Mount, VA · On-site
$25 - $29/hr
Providing creative packaging solutions, industry-leading customer service and award-winning ... Receives and manages customer inquiries, delivering responses via phone calls and emails ...
Virginia Beach, VA · On-site
$14 - $19/hr
Collaborate with field technicians to ensure service records are completed and checked out ... Respond to customer inquiries via phone, chat, and email with clarity, professionalism, and ...
Quick apply
Virginia Beach, VA · On-site
$14 - $19/hr
Collaborate with field technicians to ensure service records are completed and checked out ... Respond to customer inquiries via phone, chat, and email with clarity, professionalism, and ...
Alexandria, VA · On-site
$17 - $18/hr
We are looking for a Customer Service Representative to join the team at our Hauling site in ... Experience with MS Word, Excel, and Email preferred * Excellent organization and communication ...
Alexandria, VA · On-site
$17 - $18/hr
We are looking for a Customer Service Representative to join the team at our Hauling site in ... Experience with MS Word, Excel, and Email preferred * Excellent organization and communication ...
$20 - $23/hr
Customer Service Representative Location: Ashburn, VA Pay: $20.00-$23.00/hour Schedule: Full-Time ... Respond to customer inquiries by phone and email, providing timely and professional support.
$20 - $23/hr
Customer Service Representative Location: Ashburn, VA Pay: $20.00-$23.00/hour Schedule: Full-Time ... Respond to customer inquiries by phone and email, providing timely and professional support.
Virginia Beach, VA · On-site
$14 - $19/hr
Collaborate with field technicians to ensure service records are completed and checked out ... Respond to customer inquiries via phone, chat, and email with clarity, professionalism, and ...
Virginia Beach, VA · On-site
$14 - $19/hr
Collaborate with field technicians to ensure service records are completed and checked out ... Respond to customer inquiries via phone, chat, and email with clarity, professionalism, and ...
Falls Church, VA · On-site
$20 - $25/hr
As a Customer Support Representative (CSR) , you are responsible for managing the client experience ... Respond promptly to calls and emails with clear, professional communication * Keep clients informed ...
Quick apply
Falls Church, VA · On-site
$20 - $25/hr
As a Customer Support Representative (CSR) , you are responsible for managing the client experience ... Respond promptly to calls and emails with clear, professional communication * Keep clients informed ...
Virginia Beach, VA · On-site
$14.25 - $19.25/hr
Collaborate with field technicians to ensure service records are completed and checked out ... Respond to customer inquiries via phone, chat, and email with clarity, professionalism, and ...
Virginia Beach, VA · On-site
$14.25 - $19.25/hr
Collaborate with field technicians to ensure service records are completed and checked out ... Respond to customer inquiries via phone, chat, and email with clarity, professionalism, and ...
Williamsburg, VA · On-site
$15 - $20/hr
As a Customer Service Representative, you are a key member in upholding our service philosophy to ... Use customer development techniques to solicit work through phone, email, mail and personal ...
Quick apply
Williamsburg, VA · On-site
$15 - $20/hr
As a Customer Service Representative, you are a key member in upholding our service philosophy to ... Use customer development techniques to solicit work through phone, email, mail and personal ...
Norfolk, VA · On-site
$15.50 - $21/hr
Responsibilities Provide exceptional customer service in person, over the phone, and by email. Prepare estimates, process orders, and keep customers informed throughout their projects. Answer ...
Norfolk, VA · On-site
$15.50 - $21/hr
Responsibilities Provide exceptional customer service in person, over the phone, and by email. Prepare estimates, process orders, and keep customers informed throughout their projects. Answer ...
Chesapeake, VA · On-site
$20 - $25/hr
Schedule service, maintenance, and installation appointments. * Follow up on estimates using phone calls, text messages, and email. * Document all customer communication in ServiceTitan. * Coordinate ...
Quick apply
Chesapeake, VA · On-site
$20 - $25/hr
Schedule service, maintenance, and installation appointments. * Follow up on estimates using phone calls, text messages, and email. * Document all customer communication in ServiceTitan. * Coordinate ...
$16.75 - $23/hr
Customer Service Representative Do you thrive in a fast-paced environment and enjoy helping people ... Be the first point of contact for customers -- in person, by phone, and through email -- ensuring ...
$16.75 - $23/hr
Customer Service Representative Do you thrive in a fast-paced environment and enjoy helping people ... Be the first point of contact for customers -- in person, by phone, and through email -- ensuring ...
$15 - $20.50/hr
Job Summary: The Customer Service Representative is responsible for assisting customers with ... Answer inbound calls and emails from assigned lenders regarding insurance letters, charges, proof ...
Quick apply
$15 - $20.50/hr
Job Summary: The Customer Service Representative is responsible for assisting customers with ... Answer inbound calls and emails from assigned lenders regarding insurance letters, charges, proof ...
In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.
To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.
An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.
$16.25 - $22/hr
Other
Medical, Dental, PTO
Re-posted 23 days ago
Benefits:
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Wellness resources
Benefits/Perks
Competitive Compensation
Paid Time Off
Health Insurance Benefits
Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customer’s call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
