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Email Representative Jobs in Virginia (NOW HIRING)

HRSD

Customer Care Representative

Virginia Beach, VA · On-site

$44K - $57K/yr

Contact Center Representatives will handle daily phone, email, and chat interactions with customers to review accounts, payments, billing, and general customer service questions. Brief Description ...

State of Virginia

Claims Representative

Richmond, VA · On-site

Claims Representative State Role Title: Claims Representative Hiring Range: Commensurate with ... OAG Recruitment Phone: 804-786-2071 Email: recruitment@oag.state.va.us In support of the ...

HRSD

Customer Care Representative

Virginia Beach, VA · On-site

$44K - $57K/yr

Contact Center Representatives will handle daily phone, email, and chat interactions with customers to review accounts, payments, billing, and general customer service questions. Brief Description ...

HRSD

Customer Care Representative

Virginia Beach, VA

$14.25 - $19.25/hr

Contact Center Representatives will handle daily phone, email, and chat interactions with customers to review accounts, payments, billing, and general customer service questions. Brief Description ...

mimirtechnologies

Job brief: We're looking for an energetic sales representative to actively seek out and engage ... Reach out to customer leads through phone, email as required. * Solve customer problems and ...

RemX

Be Seen First

Customer Service Representative CSR

Rocky Mount, VA · On-site

$20/hr

Customer Service Representative (Contract - Up to 120 Days) Location: Rocky Mount, VA (Hybrid: 2 ... Handle high-volume calls (100+ per week) and emails * Provide order support, POD research, and ...

New

Dream Voyages

Sales Representative

Norfolk, VA · Remote

Remote Travel Sales Representative We're seeking a passionate Remote Travel Sales Representative to ... Build and nurture leads across social media, email, and calls--turning browsers into booked ...

John C Flood Inc

CSR

Alexandria, VA · On-site

$24 - $27/hr

You will be expected to handle a high volume of calls and emails, and to resolve customer issues in ... Skills: As a CSR, you will use your excellent communication and interpersonal skills to provide ...

Archer Travel Service, Inc

Customer Representative

Fairfax, VA · Remote

$16.50 - $22.50/hr

About the job Customer Representative About the job Travel customer representative As a Travel ... Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ...

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All JobsEmail Representative JobsEmail Representative Jobs in Virginia

Email Representative information

See Virginia salary details

$24.3K

$43.8K

$76.3K

How much do email representative jobs pay per year?

As of Jun 8, 2026, the average yearly pay for email representative in Virginia is $43,840.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $42,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Email Representative position, and why are they important?

To thrive as an Email Representative, you need strong written communication abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email ticketing tools is often necessary. Being patient, organized, and able to handle stressful situations with professionalism are important soft skills. These qualities ensure accurate, prompt, and positive interactions with customers, leading to higher satisfaction and effective issue resolution.

What are the typical day-to-day responsibilities of an Email Representative?

As an Email Representative, your daily responsibilities include reading and responding to customer inquiries, troubleshooting issues, and documenting communications within the company's CRM system. You may also handle escalations, provide product or service information, and coordinate with other departments to resolve more complex concerns. The majority of your interactions will be written, so clear and concise communication is essential. The role often involves working independently while remaining a valuable part of a broader customer service team. Maintaining a friendly and efficient tone in all interactions is crucial for building rapport and customer trust.

What is an Email Representative job?

An Email Representative is responsible for managing customer inquiries, complaints, and requests via email. They ensure prompt and professional responses, provide accurate information, and resolve issues efficiently. This role requires strong communication skills, attention to detail, and the ability to multitask. Email Representatives often work in customer service, sales, or technical support teams to maintain positive customer relationships.

What are popular job titles related to Email Representative jobs in Virginia? For Email Representative jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Email Representative jobs in Virginia look for? The top searched job categories for Email Representative jobs in Virginia are:
Email Representative jobs near you
Infographic showing various Email Representative job openings in Virginia as of May 2026, with employment types broken down into 85% Full Time, 8% Part Time, 4% Temporary, and 3% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $43,840 per year, or $21.1 per hour.

Customer Care Representative

HRSD

Virginia Beach, VA • On-site

$44K - $57K/yr

Full-time, Part-time

Posted 4 days ago

Job description

Description
Job Title Customer Care Representative Location Virginia Beach, VA, US Organization Name Customer Care Center Work Schedule and Other Information HRSD seeks (1) part-time energetic, flexible, and team-focused Customer Care Representative for the Contact Center. Normal business hours: Monday through Friday, 7:45 AM - 5:15 PM; Closed on holidays. Contact Center Representatives will work in-office for training and transition to work remotely from home thereafter. HRSD business needs are subject to change and will dictate the work location. Contact Center Representatives will handle daily phone, email, and chat interactions with customers to review accounts, payments, billing, and general customer service questions. Brief Description Under broad guidance, the Customer Care Representative is responsible for supporting the Contact Center by handling daily continuous phone, email, and chat interactions with customers to review accounts, payments, billing, and general customer inquiries. Customer Care Representatives handle 15,000-18,000 customer interactions monthly to deliver information to ~500,000 HRSD customers. Detailed Description Click to review the complete job description.
[Right click and select Open in New Window]
Job Requirements
Education
Required
• High school diploma or GED equivalent
Experience
Required
• 2-3 years general office operations
• 2-3 years customer service
Desired
• 2 years in contact center, utility billing, accounts receivable or comparable work environment
Licenses and Certifications Requirements
• n/a
Additional Details
HRSD is committed to being an equal opportunity employer. HRSD does not discriminate against individuals in employment on the basis of race, sex, including sexual orientation, pregnancy, religion, color, national origin, age, disability, military or veteran status, genetic information, engaging in protected activity or any additional protected characteristics recognized by federal, state and local law.
HRSD is a Drug Free Workplace.
How To Apply
External applicants should apply online using the iRecruitment site.
HRSD employees must apply by logging in to the ERP and using their Employee Self-Service responsibility.
Minimum Salary 44045.25 Maximum Salary 57469.06 Currency USD External End Date 19-Jun-2026

About HRSD

Sourced by ZipRecruiter

Industry

Utilities

Company size

501 - 1,000 Employees

Headquarters location

Virginia Beach, VA, US

Year founded

1940

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