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Email Representative Jobs in Virginia (NOW HIRING)

BDC Representative

Virginia Beach, VA

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview ... and email. * Manage high volume of inbound and outbound service calls Experience and Skills:

Reach out to customer leads through phone, email as required. * Solve customer problems and ... Proven work experience as a sales representative * Fluency in MS Office * Must be comfortable with ...

Inside Sales Representative

Annandale, VA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Inside Sales Representative Location: Onsite in Annandale, VA Employment Type: Full-Time Position ... Respond to customer inquiries via phone, email, and in person. * Build and maintain positive ...

Inside Sales Representative

Annandale, VA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Inside Sales Representative Location: Onsite in Annandale, VA Employment Type: Full-Time Position ... Respond to customer inquiries via phone, email, and in person. * Build and maintain positive ...

Inside Sales Representative

Annandale, VA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Inside Sales Representative Location: Onsite in Annandale, VA Employment Type: Full-Time Position ... Respond to customer inquiries via phone, email, and in person. * Build and maintain positive ...

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service ...

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service ...

Enter Purchase Orders to our vendors via email, or online order entry. * Primary contact for Accounts Payable and Accounts Receivable regarding open issues. * Respond to customer inquiries and order ...

Enter Purchase Orders to our vendors via email, or online order entry. * Primary contact for Accounts Payable and Accounts Receivable regarding open issues. * Respond to customer inquiries and order ...

Customer Service Rep II

Richmond, VA · On-site

$15.75 - $21.50/hr

Provide schedule, route, fare and other general information to phone-in and chat/email customers ... Represent GRTC with proper communication through Social Media platforms. * Knowledge of updating ...

Customer Service Rep II

Richmond, VA · On-site

$15.75 - $21.50/hr

Provide schedule, route, fare and other general information to phone-in and chat/email customers ... Represent GRTC with proper communication through Social Media platforms. * Knowledge of updating ...

Showing results 41-60

Email Representative information

What are the key skills and qualifications needed to thrive in the email representative position, and why are they important?

To thrive as an Email Representative, you need strong written communication abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email ticketing tools is often necessary. Being patient, organized, and able to handle stressful situations with professionalism are important soft skills. These qualities ensure accurate, prompt, and positive interactions with customers, leading to higher satisfaction and effective issue resolution.

What are the typical day-to-day responsibilities of an email representative?

As an Email Representative, your daily responsibilities include reading and responding to customer inquiries, troubleshooting issues, and documenting communications within the company's CRM system. You may also handle escalations, provide product or service information, and coordinate with other departments to resolve more complex concerns. The majority of your interactions will be written, so clear and concise communication is essential. The role often involves working independently while remaining a valuable part of a broader customer service team. Maintaining a friendly and efficient tone in all interactions is crucial for building rapport and customer trust.

What is an email representative?

An Email Representative is responsible for managing customer inquiries, complaints, and requests via email. They ensure prompt and professional responses, provide accurate information, and resolve issues efficiently. This role requires strong communication skills, attention to detail, and the ability to multitask. Email Representatives often work in customer service, sales, or technical support teams to maintain positive customer relationships.

Infographic showing various Email Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Customer Service Representative

GPC - Genuine Parts Company

Lynchburg, VA • On-site

$15.50 - $21.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago


Genuine Parts Company rating

7.2

Company rating: 7.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

225th of 418 rated retail wholesalers


Job description

SUMMARY

Under close supervision, the Customer Service Representative is responsible for

accurately fulfilling customer orders and managing incoming customer calls.

JOB DUTIES

  • Responds to basic customer inquires regarding products, provides quotes, and handles
  • order entry.
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter
  • sales).
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase
  • price, within certain parameters.
  • May adjust non-contract customer pricing to meet the demands of the customer based on
  • competition, while maximizing the profit for Motion Industries.
  • Builds customer relationships to drive repeat business by relating to the customer and
  • drive process improvements.
  • Orders items to ensure appropriate inventory levels are maintained for customers.
  • purchase order.
  • Responsible for sourcing products in branch inventory, distribution center inventory or
  • supplier inventory.
  • Determines the most cost effective shipping method for customer orders.
  • Partners with Account Representatives to ensure customer satisfaction.
  • Expedites backorders. May pull inventory and prepare order for shipment to customer.
  • May handle customer returns.
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and zero (0) to three (3) years of related

experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

  • Reliability, organization, and attention to detail required.
  • Strong communication skills including written, verbal, and listening.
  • Ability to multi-task and time management skills required.
  • Moderate computer skills, including information processing, communicating internally and
  • externally via email, using business systems and searching capabilities to find products
  • on the internet.
  • Product knowledge is preferred.

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare

coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.


What Genuine Parts Company employees say

Pay

Benefits

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