Philadelphia, PA · Remote
$16.25 - $22/hr
Remote Chat and Email Representative to prospective clients through clear, timely, and professional written communication. This role is ideal for someone who is organized, empathetic, and confident ...
Philadelphia, PA · Remote
$16.25 - $22/hr
Remote Chat and Email Representative to prospective clients through clear, timely, and professional written communication. This role is ideal for someone who is organized, empathetic, and confident ...
$16.50 - $22.25/hr
Company Description Remote Chat and Email Representative to prospective clients through clear, timely, and professional written communication. This role is ideal for someone who is organized ...
$16.50 - $22.25/hr
Company Description Remote Chat and Email Representative to prospective clients through clear, timely, and professional written communication. This role is ideal for someone who is organized ...
Orlando, FL · On-site
$74K/yr
Job Title: Senior Email Developer & Automation Engineer (SFMC / HubSpot) Role Overview We are ... Additional Skills (none specified) AllSTEM Representative Contact Info Account Executive: Nichols ...
Orlando, FL · On-site
$74K/yr
Job Title: Senior Email Developer & Automation Engineer (SFMC / HubSpot) Role Overview We are ... Additional Skills (none specified) AllSTEM Representative Contact Info Account Executive: Nichols ...
Orlando, FL · On-site
$79K/yr
The Email Lead is responsible for developing, executing, and optimizing strategic email marketing ... Additional Skills (none specified) AllSTEM Representative Contact Info Account Executive: Nichols ...
Orlando, FL · On-site
$79K/yr
The Email Lead is responsible for developing, executing, and optimizing strategic email marketing ... Additional Skills (none specified) AllSTEM Representative Contact Info Account Executive: Nichols ...
Saginaw, MI · On-site
$15.75 - $20.50/hr
If an account is past due, billing and collection representative will attempt to reach the customer by phone, mail or email. Representative will need to prioritize which accounts warrant immediate ...
Saginaw, MI · On-site
$15.75 - $20.50/hr
If an account is past due, billing and collection representative will attempt to reach the customer by phone, mail or email. Representative will need to prioritize which accounts warrant immediate ...
Saginaw, MI · On-site
$15.75 - $20.50/hr
If an account is past due, billing and collection representative will attempt to reach the customer by phone, mail or email. Representative will need to prioritize which accounts warrant immediate ...
Saginaw, MI · On-site
$15.75 - $20.50/hr
If an account is past due, billing and collection representative will attempt to reach the customer by phone, mail or email. Representative will need to prioritize which accounts warrant immediate ...
El Paso, TX · On-site
$14.50 - $19.75/hr
Provide knowledgeable answers to customers via phone, live chat, and email regarding products ... A Customer Service Chat / Email Representative position answers inbound chat and customer inquiries ...
El Paso, TX · On-site
$14.50 - $19.75/hr
Provide knowledgeable answers to customers via phone, live chat, and email regarding products ... A Customer Service Chat / Email Representative position answers inbound chat and customer inquiries ...
El Paso, TX · On-site
$14.50 - $19.75/hr
Provide knowledgeable answers to customers via phone, live chat, and email regarding products ... A Customer Service Chat / Email Representative position answers inbound chat and customer inquiries ...
El Paso, TX · On-site
$14.50 - $19.75/hr
Provide knowledgeable answers to customers via phone, live chat, and email regarding products ... A Customer Service Chat / Email Representative position answers inbound chat and customer inquiries ...
Chicago, IL · On-site
$70K - $90K/yr
Trade Desk Representative - Inbound Phone Representative/Inbound Chat and Email Representative Location: Chicago, IL - In-Person Licensure Required: FINRA Series 3, 7, and 63 Certified As aTrade Desk ...
Chicago, IL · On-site
$70K - $90K/yr
Trade Desk Representative - Inbound Phone Representative/Inbound Chat and Email Representative Location: Chicago, IL - In-Person Licensure Required: FINRA Series 3, 7, and 63 Certified As aTrade Desk ...
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
Littleton, MA · Remote
$26 - $27/hr
Position Summary The Remote Email & Chat Representative will be the primary point of contact for customers reaching out through email and live chat channels. This role requires strong written ...
New
Quick apply
Littleton, MA · Remote
$26 - $27/hr
Position Summary The Remote Email & Chat Representative will be the primary point of contact for customers reaching out through email and live chat channels. This role requires strong written ...
New
Reno, NV · On-site
$17.37 - $24.32/hr
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
Reno, NV · On-site
$17.37 - $24.32/hr
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
El Paso, TX · On-site
$12.50 - $17/hr
Provide knowledgeable answers to customers via phone, live chat, and email regarding products ... A Customer Service Chat / Email Representative position answers inbound chat and customer inquiries ...
Quick apply
El Paso, TX · On-site
$12.50 - $17/hr
Provide knowledgeable answers to customers via phone, live chat, and email regarding products ... A Customer Service Chat / Email Representative position answers inbound chat and customer inquiries ...
$70K - $90K/yr
Trade Desk Representative - Inbound Phone Representative/Inbound Chat and Email Representative Location: Chicago, IL - In-Person Licensure Required: FINRA Series 3, 7, and 63 Certified As aTrade Desk ...
$70K - $90K/yr
Trade Desk Representative - Inbound Phone Representative/Inbound Chat and Email Representative Location: Chicago, IL - In-Person Licensure Required: FINRA Series 3, 7, and 63 Certified As aTrade Desk ...
Reno, NV · On-site
$17.37 - $24.32/hr
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
Reno, NV · On-site
$17.37 - $24.32/hr
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
Reno, NV · On-site
$17.37 - $24.32/hr
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
Reno, NV · On-site
$17.37 - $24.32/hr
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
... email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. A representative must have excellent ...
$24.5K - $29.3K
4% of jobs
$29.3K - $34K
8% of jobs
$35.1K is the 25th percentile. Wages below this are outliers.
$34K - $38.8K
54% of jobs
$41.6K is the 75th percentile. Wages above this are outliers.
$38.8K - $43.6K
15% of jobs
$43.6K - $48.4K
5% of jobs
$48.4K - $53.1K
4% of jobs
$53.1K - $57.9K
2% of jobs
$57.9K - $62.7K
2% of jobs
$62.7K - $67.5K
2% of jobs
$67.5K - $72.2K
1% of jobs
$72.2K - $77K
2% of jobs
$24.5K
$44.2K
$77K
An Email Representative is responsible for managing customer inquiries, complaints, and requests via email. They ensure prompt and professional responses, provide accurate information, and resolve issues efficiently. This role requires strong communication skills, attention to detail, and the ability to multitask. Email Representatives often work in customer service, sales, or technical support teams to maintain positive customer relationships.
As an Email Representative, your daily responsibilities include reading and responding to customer inquiries, troubleshooting issues, and documenting communications within the company's CRM system. You may also handle escalations, provide product or service information, and coordinate with other departments to resolve more complex concerns. The majority of your interactions will be written, so clear and concise communication is essential. The role often involves working independently while remaining a valuable part of a broader customer service team. Maintaining a friendly and efficient tone in all interactions is crucial for building rapport and customer trust.
To thrive as an Email Representative, you need strong written communication abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email ticketing tools is often necessary. Being patient, organized, and able to handle stressful situations with professionalism are important soft skills. These qualities ensure accurate, prompt, and positive interactions with customers, leading to higher satisfaction and effective issue resolution.
States with the most job openings for Email Representative jobs include:
The top searched job categories for Email Representative jobs are:
$16.25 - $22/hr
Full-time
Posted 18 days ago
Remote Chat and Email Representative to prospective clients through clear, timely, and professional written communication. This role is ideal for someone who is organized, empathetic, and confident handling a high volume of inquiries while providing a positive experience in every interaction.
As a key part of the support team, you will help ensure accurate information, timely responses, and a welcoming first impression of the practice. You will play an important role in strengthening trust, improving responsiveness, and supporting smooth day-to-day communication across the organization.
What You'll Do
Respond to incoming chat and email inquiries from prospective clients in a professional and courteous manner
Provide accurate information about services, scheduling, general policies, and next steps based on internal guidelines
Route complex or sensitive inquiries to the appropriate team members when needed
Document customer interactions clearly and accurately in internal systems
Follow up on unresolved messages to ensure timely resolution
Monitor shared inboxes and chat platforms to maintain response time standards
Identify common questions or recurring concerns and share insights with leadership to help improve service and communication
Support administrative communication tasks as needed to help maintain efficient operations
Protect company information by following privacy, confidentiality, and data handling procedures
What Success Looks Like
Communication is handled with empathy, professionalism, and attention to detail
Inquiries are documented thoroughly and escalated appropriately when necessary
Response time and service quality standards are consistently met
Internal teams are supported by organized communication and reliable follow-through
Required Qualifications
Experience in customer service, administrative support, or a similar communication-focused role
Strong written communication skills with excellent grammar, spelling, and tone
Ability to manage multiple conversations and priorities while staying organized
Comfort working independently in a remote environment
Strong attention to detail and ability to follow established processes
Basic proficiency with email platforms, chat tools, and computer systems
Ability to handle sensitive information with discretion and professionalism
Reliable internet connection and a productive remote work setup
Nice to Have
Familiarity with scheduling systems, CRM platforms, or electronic documentation tools
Experience supporting clients through written digital channels
Work Environment
Fully remote role
Primarily text-based communication through chat and email
Collaboration with administrative support teams as needed
Structured workflows with opportunities to contribute ideas for improving communication and service quality
All your information will be kept confidential according to EEO guidelines.
