ZipRecruiter

Log In

1

Email Representative Jobs in Ontario (NOW HIRING)

Fortinet, Inc.

Renewals Representative

Ottawa, ON

CA$75K - CA$92K/yr

Manage inbound renewal email alias to vet and complete requests within allotted SLAs * Manage ... Train new hire Sales reps on Renewal process & best practices on an as needed basis * Cross ...

Fortinet, Inc.

Renewals Representative

Ottawa, ON · On-site

CA$60K - CA$85K/yr

Manage inbound renewal email alias to vet and complete requests within allotted SLAs * Manage ... Train new hire Sales reps on Renewal process & best practices on an as needed basis * Cross ...

Fortinet

Renewals Representative

Ottawa, ON

CA$60K - CA$85K/yr

Manage inbound renewal email alias to vet and complete requests within allotted SLAs * Manage ... Train new hire Sales reps on Renewal process & best practices on an as needed basis * Cross ...

Fortinet

Renewals Representative

Ottawa, ON · On-site

CA$75K - CA$92K/yr

Manage inbound renewal email alias to vet and complete requests within allotted SLAs * Manage ... Train new hire Sales reps on Renewal process & best practices on an as needed basis * Cross ...

Fortinet

Renewals Representative

Ottawa, ON · On-site

CA$60K - CA$85K/yr

Manage inbound renewal email alias to vet and complete requests within allotted SLAs * Manage ... Train new hire Sales reps on Renewal process & best practices on an as needed basis * Cross ...

Fortinet, Inc.

Renewals Representative

Ottawa, ON · On-site

CA$60K - CA$85K/yr

Manage inbound renewal email alias to vet and complete requests within allotted SLAs * Manage ... Train new hire Sales reps on Renewal process & best practices on an as needed basis * Cross ...

Acara Solutions

Quotations Representative

Kanata, ON

CA$60K - CA$70K/yr

Respond to all internal/external email/telephone between the sales representative, order desk, and customers. * Makes sure all quotations' requests are supported with proper documentation (i.e ...

next page

Showing results 1-20

All JobsEmail Representative JobsEmail Representative Jobs in Ontario

Email Representative information

See Ontario salary details

$10

$21

$44

How much do email representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for email representative in Ontario is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $24.28 per hour, depending on experience, location, and employer.

What is an email representative?

An Email Representative is responsible for managing customer inquiries, complaints, and requests via email. They ensure prompt and professional responses, provide accurate information, and resolve issues efficiently. This role requires strong communication skills, attention to detail, and the ability to multitask. Email Representatives often work in customer service, sales, or technical support teams to maintain positive customer relationships.

What are the typical day-to-day responsibilities of an email representative?

As an Email Representative, your daily responsibilities include reading and responding to customer inquiries, troubleshooting issues, and documenting communications within the company's CRM system. You may also handle escalations, provide product or service information, and coordinate with other departments to resolve more complex concerns. The majority of your interactions will be written, so clear and concise communication is essential. The role often involves working independently while remaining a valuable part of a broader customer service team. Maintaining a friendly and efficient tone in all interactions is crucial for building rapport and customer trust.

What are the key skills and qualifications needed to thrive in the email representative position, and why are they important?

To thrive as an Email Representative, you need strong written communication abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email ticketing tools is often necessary. Being patient, organized, and able to handle stressful situations with professionalism are important soft skills. These qualities ensure accurate, prompt, and positive interactions with customers, leading to higher satisfaction and effective issue resolution.

What are popular job titles related to Email Representative jobs in Ontario?

For Email Representative jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Email Representative jobs in Ontario look for?

The top searched job categories for Email Representative jobs in Ontario are:

Email Representative jobs near you
Infographic showing various Email Representative job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $44,635 per year, or $21.5 per hour.

Salesforce Marketing Cloud Email Specialist

Starcom Mediavest Group Germany Gmbh

Toronto, ON • On-site

CA$70K - CA$90K/yr

Full-time

Re-posted 22 hours ago

Job description

Company Description

We are CRM specialists, creating one-to-one experiences across the customer journey. We do this by leveraging human insights, the best data, relentless creativity, and the most powerful technology available.

We're subject matter experts in three key areas:

Strategy & Insights

  • Strategic visioning and planning
  • Positioning, branding and messaging strategy
  • Acquisition, retention and loyalty strategy
  • Copy testing, benchmarking and brand tracking
  • Customer journeys and experience mapping

Creativity & Content

  • Insight-based creative briefs
  • Full, multi-channel campaign development
  • Integrated content development
  • CRM and targeted communications
  • Social media and community activation and management

Data Intelligence

  • Customer, competitive and market insights
  • Primary, secondary, quantitative, qualitative and ethnographic research
  • Database segmentation and cluster analysis
  • Digital technology and marketing strategy
  • Online customer experience / mapping and information architecture
Job Description

We are seeking a candidate who shall be responsible for the development, implementation, and deployment of CRM email communications for a large client.

The candidate must have 2-4 years' experience working in Salesforce Marketing Cloud (SFMC) and have experience creating HTML emails with Ampscript.

Your SFMC knowledge must include Journeys, Automations, SQL, data extensions, and Analytics Builder. You are proactive, collaborative, and a good communicator who can build relationships. You consider yourself detail-oriented and always triple-check your work.

Responsibilities
  • Campaign execution and production
  • Lifecycle marketing (journeys and triggered emails)
  • Cloudpages and landing pages
  • Data segmentation and automation
  • Reporting and performance analysis
  • Stakeholder collaboration and project management
  • Technical and deliverability best practices
Qualifications
    • Experience with SFMC automations, SQL, and deployments.
    • Several years' experience working with responsive HTML emails.
    • Proficient with an email testing tool (e.g., Litmus), able to fix common email issues.
    • Experience with the following is an asset: Sales Cloud reports, CloudPages, JIRA.
    • Proficient in Photoshop and other Adobe CS products.
    • Strong communication skills (oral and written).
    • Comfortable creating and delivering presentations (e.g., performance reports).
    • Keen attention to details, able to complete tasks quickly and accurately.
    • Collaborative and able to work independently in a structured team.
    • Enjoy working in a fast-paced, challenging, and rewarding environment.
    • Passionate & self-motivated, with a strong interest in learning and improvement.
    • 2-5 years experience with Salesforce Marketing Cloud.
Additional Information

Salary

Transparency matters to us. The salary range for this position is CAD $70,000 - CAD $90,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.  

AI Use

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.  If you require a specific accommodation please contact Human Resources.

Employment Type: FULL_TIME

Apply