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Email Representative Jobs in Ontario (NOW HIRING)

Manage inbound renewal email alias to vet and complete requests within allotted SLAs * Manage ... Train new hire Sales reps on Renewal process & best practices on an as needed basis * Cross ...

Renewals Representative

Ottawa, ON · On-site

CA$60K - CA$85K/yr

Manage inbound renewal email alias to vet and complete requests within allotted SLAs * Manage ... Train new hire Sales reps on Renewal process & best practices on an as needed basis * Cross ...

Renewals Representative

Ottawa, ON · On-site

CA$75K - CA$92K/yr

Manage inbound renewal email alias to vet and complete requests within allotted SLAs * Manage ... Train new hire Sales reps on Renewal process & best practices on an as needed basis * Cross ...

Renewals Representative

Ottawa, ON · On-site

CA$60K - CA$85K/yr

Manage inbound renewal email alias to vet and complete requests within allotted SLAs * Manage ... Train new hire Sales reps on Renewal process & best practices on an as needed basis * Cross ...

Quotations Representative

Kanata, ON · On-site

CA$60K - CA$70K/yr

Respond to all internal/external email/telephone between the sales representative, order desk, and customers. * Makes sure all quotations' requests are supported with proper documentation (i.e ...

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Email Representative information

See Ontario salary details

$10

$21

$44

How much do email representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for email representative in Ontario is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $24.28 per hour, depending on experience, location, and employer.

What is an email representative?

An Email Representative is responsible for managing customer inquiries, complaints, and requests via email. They ensure prompt and professional responses, provide accurate information, and resolve issues efficiently. This role requires strong communication skills, attention to detail, and the ability to multitask. Email Representatives often work in customer service, sales, or technical support teams to maintain positive customer relationships.

What are the typical day-to-day responsibilities of an email representative?

As an Email Representative, your daily responsibilities include reading and responding to customer inquiries, troubleshooting issues, and documenting communications within the company's CRM system. You may also handle escalations, provide product or service information, and coordinate with other departments to resolve more complex concerns. The majority of your interactions will be written, so clear and concise communication is essential. The role often involves working independently while remaining a valuable part of a broader customer service team. Maintaining a friendly and efficient tone in all interactions is crucial for building rapport and customer trust.

What are the key skills and qualifications needed to thrive in the email representative position, and why are they important?

To thrive as an Email Representative, you need strong written communication abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email ticketing tools is often necessary. Being patient, organized, and able to handle stressful situations with professionalism are important soft skills. These qualities ensure accurate, prompt, and positive interactions with customers, leading to higher satisfaction and effective issue resolution.

What are popular job titles related to Email Representative jobs in Ontario?

For Email Representative jobs in Ontario, the most frequently searched job titles are:

Infographic showing various Email Representative job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $44,635 per year, or $21.5 per hour.

CA$85K - CA$115K/yr

Other

Retirement

Re-posted 26 days ago


Job description

Job Description

Pay Range: $85,000 - $115,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.


In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

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