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Customer Service Contractor Jobs in Virginia (NOW HIRING)

Ttmtech

Customer Service

Sterling, VA

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external ... Work with consignment customers to assure inventory is pulled and invoiced in contracted time frame.

TTM Technologies

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external ... Work with consignment customers to assure inventory is pulled and invoiced in contracted time frame.

RIVIDIUM

Customer Service Representative

Alexandria, VA

$17 - $23.25/hr

RiVidium Inc. is seeking a Customer Service Representative to serve as point of contact for ECC ... The contractor shall complete the requests within 2 business days of receipt. * Complete an average ...

RiVidium, Inc

Customer Service Representative

Alexandria, VA · On-site

$17 - $23.25/hr

Full-Time/Part-Time Full-Time Description RiVidium Inc. is seeking a Customer Service ... The contractor shall complete the requests within 2 business days of receipt. * Complete an average ...

Liveops

Remote Customer Service Agent

Woodbridge, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Winchester, VA · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hampton, VA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Roanoke, VA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fairfax, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Alexandria, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Suffolk, VA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Stafford, VA · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Virginia Beach, VA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lynchburg, VA · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Glen Allen, VA · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Harrisonburg, VA · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsCustomer Service Contractor JobsCustomer Service Contractor Jobs in Virginia

Customer Service Contractor information

See Virginia salary details

$9

$18

$26

How much do customer service contractor jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for customer service contractor in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Customer Service Contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What is a Customer Service Contractor job?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What are the key skills and qualifications needed to thrive in the Customer Service Contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What are popular job titles related to Customer Service Contractor jobs in Virginia? For Customer Service Contractor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Service Contractor jobs in Virginia look for? The top searched job categories for Customer Service Contractor jobs in Virginia are:
What cities in Virginia are hiring for Customer Service Contractor jobs? Cities in Virginia with the most Customer Service Contractor job openings:
Customer Service Contractor jobs near you
Infographic showing various Customer Service Contractor job openings in Virginia as of July 2026, with employment types broken down into 70% Full Time, 8% Part Time, and 22% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.
Maintenance Service Representative

Maintenance Service Representative

Metropolitan Washington Airports Authority

Oak Hill, VA

$26.07 - $36.50/hr

Full-time

Posted 10 days ago

Job description

Compensation Grade:

S15-H

Salary Range:

$26.07-$36.50

Opening Date:

July 10, 2026

Closing Date:

July 25, 2026

Please Note: All job announcements close at 11:59 p.m. of the day before the posted closing date.

As the Maintenance Service Representative, you will ensure all maintenance work orders are processed and tracked through to completion.
Maintenance Service Representative
Serves in the Engineering and Maintenance Department at either Ronald Reagan Washington National Airport (DCA) or Washington Dulles International Airport (IAD).
Serves as a point of contact (POC) for service/maintenance requests. Receives, processes, and follows up on service/maintenance work requests on behalf of the Engineering and Maintenance Department utilizing the Department's Computerized Maintenance Management System (CMMS). Performs related functions.

GENERAL RESPONSIBILITIES

Staffs the work order desk.  Receives work order requests in person or through radio, telephone, and written/electronically submitted.

Clarifies work requirements prepares/edits the request. Logs requests and reviews logs from other shifts to identify items that need work requests.

Determines work request service priority and identifies general actions needed and appropriate service organization(s). Enters information about the work, the requestor, the shop(s) assigned, and the projected completion date into the CMMS.

Obtains final approval and routes work order requests to maintenance shop(s)/contractor(s). Tracks high priority work orders and keeps the supervisor and requestors informed of status.

Reviews work order requests received at the work order desk after normal hours; checks phone messages for orders, inputs information into CMMS, and notifies maintenance shop(s)/service contractor(s) of work orders.

Tracks the computerized monitoring system for the elevators, escalators, and moving walkways in the Terminal, Concourses, and tunnels.  Enters alarms into the CMMS system, dispatches the service contractor to the unit, and emails the COTR regarding the alarm.

Responds to the red alert phone calls, documents calls in the CMMS, and makes appropriate notifications.

Assists users with CMMS data entry and information retrieval including advising the shops on the daily operation of the CMMS.  Updates CMMS records; scans and saves documents and creates and maintains documentation.

Compiles various reports including, but not limited to, daily work order report.  Performs quality checks on all work order requests entered during normal shift.

Tracks the computerized monitoring system for the elevators, escalators, and moving walkways in the Terminal, Concourses, and tunnels.  Enters alarms into the CMMS system, dispatches the service contractor to the unit, and emails the COTR regarding the alarm.

Provides administrative/help desk support to the Airport community as well as other staff of the Maintenance Engineering Division.

May issue customer service questionnaires, input responses, and produce reports for management. May train other employees on processing work order requests.

May issue temporary parking permits.

Performs other duties as assigned.

QUALIFICATIONS

Two years of progressively responsible experience in receiving, processing, and coordinating maintenance service requests or work orders.

Skill in using an automated work order entry system.

Ability to clarify work request or preparing/editing work orders.

Ability to perform detailed analysis of data and information, and make recommendations.

Ability to interact with business contacts in a professional, customer-service manner.

Skill in using a computer and modern office software, with an emphasis on spreadsheet software and an automated work order system.

Ability to speak and write effectively.

PREFERRED QUALIFICATIONS

Experience using knowledge of building maintenance trades or an automated maintenance management system.

EDUCATION

A high school diploma or a Certificate of General Education (GED).

CERTIFICATIONS AND LICENSES REQUIRED

A state driver's license in good standing.

NECESSARY SPECIAL FACTORS

May be required to work shift work.

Is subject to hold-over and recall on a 24-hour basis for essential services and emergencies such as snow removal.

Work requires the ability to work independently with minimal supervision.

Work is typically reviewed in progress and upon completion for quality, quantity, timeliness, teamwork, customer service, and other factors.

May be subject to some job pressure from requests for priority and emergency work.

#WP

A background security investigation will be required for all new hires.

Metropolitan Washington Airports Authority is an Equal Opportunity Employer.| Follow us on Twitter @MWAAcareers.

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