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Application Customer Service Representative Jobs in Virginia

Lindsey Brothers Incorporated

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Customer Service Representative CSR

Virginia Beach, VA · On-site

$16 - $20/hr

Job Summary The basic function of the Customer Service Representative (CSR) is to convert incoming ... Learn and perform efficiently in our cloud base application to manage workflow process. Prepare ...

Lindsey Brothers Incorporated

Be Seen First

Customer Service Representative CSR

Virginia Beach, VA · On-site

$16 - $20/hr

Job Summary The basic function of the Customer Service Representative (CSR) is to convert incoming ... Learn and perform efficiently in our cloud base application to manage workflow process. Prepare ...

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Application Customer Service Representative information

How to get hired as an application customer service representative?

To get hired as an application customer service representative, candidates should have strong communication skills, experience with customer support tools, and a good understanding of the company's products or services. A high school diploma or equivalent is typically required, and some employers prefer prior experience in customer service roles. Preparing a tailored resume and demonstrating problem-solving abilities during interviews can improve chances of hiring.

How to write an application for an application customer service representative job?

To apply for an application customer service representative position, prepare a professional resume highlighting relevant communication, problem-solving skills, and experience with customer support tools. Write a clear cover letter expressing your interest, relevant skills, and availability, and submit both through the employer's application portal or email as specified. Ensure your application demonstrates your ability to handle customer inquiries effectively and your familiarity with customer service standards.

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For Application Customer Service Representative jobs in Virginia, the most frequently searched job titles are:

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Application Customer Service Representative jobs near you

Customer Service Representative CSR

Virginia Beach, VA • On-site

Lindsey Brothers Incorporated
Construction • 11 - 50 employees
Learn more about Lindsey Brothers Incorporatedexternal

$16 - $20/hr

Full-time

Medical, Dental, Life, PTO

Re-posted 26 days ago

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Job description

Job Summary

The basic function of the Customer Service Representative (CSR) is to convert incoming calls into booked service calls. Handles service calls from customers projecting a professional image. Educate and establish rapport, as well as assisting customers in choosing services, products, and/or Maintenance Agreements. Assure prompt and accurate dispatch of incoming orders. Learn and perform efficiently in our cloud base application to manage workflow process. Prepare necessary invoices, submit and obtain payment is timely fashion.

General Accountabilities

In order to effectively work in this position, one must be confident in her/him abilities. Must believe in him/herself and the company. Must believe in the company’s Mission & Ethical Statements and Core Values and the CSR’s work must reflect these beliefs. Must be familiar with all related job duties, complete and schedule all booked service calls from customers. Must be able to speak to company product lines with some degree of accuracy. Must be able to work with co-workers and mechanics to get the job done correctly and in the best interest of our customers, while abiding by company policies. Must have a very pleasant telephone demeanor and be able to demonstrate good customer empathy. Strong attention to detail, provide assignment followup, be results oriented, have committment to excellent customer service. Excellent written and verbal communication aptitudes, ability to prioritize and manage multiple responsibilities. Excellent organizational skills are essential, performance monitoring will be a requirement. Must be able to operate Microsoft Office Suite and associated programs. Must be able to read and write English well enough to read and prepare required documents. Must be able to resolve issues promptly, and apply sound business judgment to decisions. Must be able to utilize computer, printers, phone, and fax, at a high expertise level. Must be punctual.

Job Qualifications

  • Friendly
  • Professsional
  • Honest
  • Accountable
  • Teachable, open to learning

Company Description

A Christian-based family owned and operated business. Lindsey Brothers Inc. has provided excellent "Plumbing and Heating" service to the Hampton Roads Area for almost 60 years. Lindsey Brothers, Inc. takes pride in the fact that it is recognized for providing quality products and services to thousands of customers. The business has been built on integrity, referrals and “word of mouth.” We are building our business one relationship at a time.