Email Representative Jobs in Virginia (NOW HIRING)

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.Join us and play your part in something special!The Premium Audit Representative contacts Markel Commercial policyholders across the country as well as our audit vendor. The Premium Audit Representative conducts telephone calls to policyholders and audit vendor to assist them in returning or completing their assigned audits, as well as notifying them of their deadline. Representatives will be responsible for assisting Premium Audit Specialists and our Customer Service Department to assure the audits are returned with information that meets company standards and timeframes. The Premium Audit Representative will assist with locating contact information for the policyholders and the policyholder's agent.
Begin your insurance career in the Markel Premium Audit Department! This is a fast-paced, highly rewarding entry-level position. The Premium Audit Representative is responsible for conducting telephone and email outreach to policyholders and audit vendors to support the completion and return of premium audits by required deadlines.
The Premium Audit Representative also assists other Markel team members within the Premium Audit and Customer Service departments, particularly by locating and verifying policyholder and agent contact information.
Key Responsibilities

• Complete outbound calls and email correspondence with policyholders in a timely manner regarding audit completion and general inquiries
• Communicate written and verbal information clearly, efficiently, and appropriately
• Accurately document all contacts and activities within internal systems
• Assist Customer Service Representatives (CSRs) with general questions related to audit documentation requirements
• Approve audit deadline extensions in accordance with department guidelines
• Perform basic policy audits after successful completion of required training and assigned duties

Qualifications

• At least one year of experience in an auditing, review, or checks-and-balances function
• High school diploma required, bachelor's degree preferred
• Experience working in the insurance industry preferred.
• Ability to work independently and effectively organize and prioritize workload
• Proven ability to succeed in a high-volume, fast-paced environment
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Strong communication skills; speaks clearly, concisely, and enjoys business writing

#DEIB
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The hourly rate offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average hourly range for the Premium Audit Representative is $17.44/hr- $23.97/hr with 5% incentive.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.
No agencies please.