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Email Representative Jobs in Virginia (NOW HIRING)

On-Site Sr CSR

Roanoke, VA · On-site

$19 - $26/hr

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter * sales ... Partners with Account Representatives to ensure customer satisfaction. * Expedites backorders. May ...

Customer Representative

Fairfax, VA · On-site

$16.50 - $22.50/hr

About the job Customer Representative About the job Travel customer representative As a Travel ... Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ...

On-Site Sr CSR

Roanoke, VA · On-site

$19 - $26/hr

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter * sales ... Partners with Account Representatives to ensure customer satisfaction. * Expedites backorders. May ...

BDC Representative

Virginia Beach, VA · On-site

$14.25 - $19/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview ... and email. * Manage high volume of inbound and outbound service calls Experience and Skills:

Reach out to customer leads through phone, email as required. * Solve customer problems and ... Proven work experience as a sales representative * Fluency in MS Office * Must be comfortable with ...

Inside Sales Representative Location: Onsite in Annandale, VA Employment Type: Full-Time Position ... Respond to customer inquiries via phone, email, and in person. * Build and maintain positive ...

Inside Sales Representative Location: Onsite in Annandale, VA Employment Type: Full-Time Position ... Respond to customer inquiries via phone, email, and in person. * Build and maintain positive ...

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Inside Sales Representative Location: Strasburg, VA (on-site) Compensation: $17-$20/hour Schedule ... email, and follow-up skills - Organized, dependable, and comfortable working in a fast-paced ...

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Inside Sales Representative Location: Strasburg, VA (on-site) Compensation: $17-$20/hour Schedule ... email, and follow-up skills - Organized, dependable, and comfortable working in a fast-paced ...

Be Seen First

Inside Sales Representative Location: Strasburg, VA (on-site) Compensation: $17-$20/hour Schedule ... email, and follow-up skills - Organized, dependable, and comfortable working in a fast-paced ...

Be Seen First

Inside Sales Representative Location: Strasburg, VA (on-site) Compensation: $17-$20/hour Schedule ... email, and follow-up skills - Organized, dependable, and comfortable working in a fast-paced ...

Showing results 21-40

Email Representative information

What is an email representative?

An Email Representative is responsible for managing customer inquiries, complaints, and requests via email. They ensure prompt and professional responses, provide accurate information, and resolve issues efficiently. This role requires strong communication skills, attention to detail, and the ability to multitask. Email Representatives often work in customer service, sales, or technical support teams to maintain positive customer relationships.

What are the typical day-to-day responsibilities of an email representative?

As an Email Representative, your daily responsibilities include reading and responding to customer inquiries, troubleshooting issues, and documenting communications within the company's CRM system. You may also handle escalations, provide product or service information, and coordinate with other departments to resolve more complex concerns. The majority of your interactions will be written, so clear and concise communication is essential. The role often involves working independently while remaining a valuable part of a broader customer service team. Maintaining a friendly and efficient tone in all interactions is crucial for building rapport and customer trust.

What are the key skills and qualifications needed to thrive in the email representative position, and why are they important?

To thrive as an Email Representative, you need strong written communication abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email ticketing tools is often necessary. Being patient, organized, and able to handle stressful situations with professionalism are important soft skills. These qualities ensure accurate, prompt, and positive interactions with customers, leading to higher satisfaction and effective issue resolution.

Infographic showing various Email Representative job openings in Virginia as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution.

Customer Support Representative II

Richmond, VA • On-site

$15.75 - $21.50/hr

Other

Re-posted 25 days ago


Job description

Customer Service Representative

Duties may include maintaining ongoing relationships, providing support and resolving problems for customers. Assisting in studies to determine customer incentives and developing and preparing proposals for customer leads. Additional duties may include distributing mail, filing, faxing, copying, and processing forms, typing, preparing reports and auditing documents. Hours: 8:00am to 5:00pm Education: Phone customer service then will migrate to an email customer service rep.