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Customer Service Typing Jobs in Virginia (NOW HIRING)

Customer Service Representative

Front Royal, VA ยท On-site

$14.75 - $20/hr

As CSR you are a key member of the team and represent Aire Serv on support calls. You are ... Typing skills a plus Benefits: * Health Insurance Company pays 50% of employee * Eye and Dental ...

Customer Service Representative

Front Royal, VA ยท On-site

$14.75 - $20/hr

As CSR you are a key member of the team and represent Aire Serv on support calls. You are ... Typing skills a plus Benefits: * Health Insurance Company pays 50% of employee * Eye and Dental ...

Excellent typing and data entry skills * Understanding of best practices and procedures for emergency response situations * Strong verbal and written communication skills * Highly organized with the ...

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Customer Service Typing information

See Virginia salary details

$9

$18

$26

How much do customer service typing jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for customer service typing in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customer Service Typing position, and why are they important?

Success in a Customer Service Typing role relies on fast and accurate typing skills, strong attention to detail, and previous experience in customer support or data entry. Familiarity with customer relationship management (CRM) software, online chat platforms, and standard office software is often required. Excellent written communication, patience, and problem-solving skills help individuals excel when responding to customer inquiries and resolving issues. These abilities ensure customer interactions are handled efficiently and professionally, leading to greater satisfaction and smoother operations.

What does a typical day look like for someone in a Customer Service Typing role?

A typical day for someone in Customer Service Typing involves responding to customer inquiries through email, live chat, or messaging platforms, accurately documenting interactions, and updating customer records. You may work independently or as part of a larger customer service team, collaborating to resolve customer issues and escalate more complex problems when necessary. The environment tends to be fast-paced with set performance metrics such as response time and accuracy. Regular feedback and opportunities for skill development are common, and high performers may advance to supervisory or specialized customer service positions over time.

What is a Customer Service Typing job?

A Customer Service Typing job involves assisting customers through written communication, such as live chat, emails, or online support systems. Responsibilities typically include responding to inquiries, processing requests, and resolving issues efficiently. Strong typing skills, attention to detail, and excellent written communication are essential. This role is ideal for those who prefer text-based interaction over phone calls. Many businesses, including e-commerce and tech companies, hire for this position to enhance customer support.

Infographic showing various Customer Service Typing job openings in Virginia as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,762 per year, or $18.6 per hour.
Customer Service Representative

Customer Service Representative

The Results Companies

Collinsville, VA โ€ข On-site

$15 - $20.50/hr

Full-time

Posted 17 days ago


Job description

Company Description

The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Financial Services, Retail and Energy. With over 10,000 employees in 19 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world.

Job Description
  • Uses multiple computer applications to respond to customer needs
  • Assists customer with basic troubleshooting and questions regarding product or account issues
    Documents customer calls in the database system; including resolutions, issues, and general notes
  • Attends continuous training on product and procedural updates
  • Maintain, at a minimum, target levels of productivity and performance
  • Helps maintain a good team and working environment by assisting fellow employees and participating constructively in meetings
  • Ability to multitask; listening, inputting data, providing solutions, navigating through various screens while applying customer satisfaction techniques
Qualifications
  • Must have excellent communication skills
  • Previous customer service or call center experience preferred
  • Proficient typing and computer navigation skills: typing speed of 25 WPM
  • Superb listening, probing, negotiation and de-escalation skills needed
  • Must be able to train full time
Additional Information

All your information will be kept confidential according to EEO guidelines.