1

Customer Service Typing Jobs in Virginia (NOW HIRING)

CSR / Dispatcher

Harrisonburg, VA ยท On-site

$15.75 - $19.75/hr

As a CSR/Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You ... Typing skills a plus. Benefits: * Health Insurance - The Company pays 50% of the employee's benefit ...

$15.50/hr

Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication and customer service skills A customer-first mindset with a genuine desire to help people and create ...

Customer Service Manager - Lorton

Lorton, VA ยท On-site

$65K - $77K/yr

The Customer Service Manager assists passengers with situations including, but not limited to ... The employee is generally subjected to long periods spent sitting, typing, or looking at a computer ...

Showing results 41-60

Customer Service Typing information

See Virginia salary details

$9

$18

$26

How much do customer service typing jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer service typing in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a customer service typing?

A Customer Service Typing job involves assisting customers through written communication, such as live chat, emails, or online support systems. Responsibilities typically include responding to inquiries, processing requests, and resolving issues efficiently. Strong typing skills, attention to detail, and excellent written communication are essential. This role is ideal for those who prefer text-based interaction over phone calls. Many businesses, including e-commerce and tech companies, hire for this position to enhance customer support.

What does a customer service typing do?

A typical day for someone in Customer Service Typing involves responding to customer inquiries through email, live chat, or messaging platforms, accurately documenting interactions, and updating customer records. You may work independently or as part of a larger customer service team, collaborating to resolve customer issues and escalate more complex problems when necessary. The environment tends to be fast-paced with set performance metrics such as response time and accuracy. Regular feedback and opportunities for skill development are common, and high performers may advance to supervisory or specialized customer service positions over time.

What skills and qualifications are needed for customer service typing?

Success in a Customer Service Typing role relies on fast and accurate typing skills, strong attention to detail, and previous experience in customer support or data entry. Familiarity with customer relationship management (CRM) software, online chat platforms, and standard office software is often required. Excellent written communication, patience, and problem-solving skills help individuals excel when responding to customer inquiries and resolving issues. These abilities ensure customer interactions are handled efficiently and professionally, leading to greater satisfaction and smoother operations.

What are popular job titles related to Customer Service Typing jobs in Virginia?

For Customer Service Typing jobs in Virginia, the most frequently searched job titles are:

Infographic showing various Customer Service Typing job openings in Virginia as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

CSR / Dispatcher

Harrisonburg, VA โ€ข On-site

$15.75 - $19.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago


Job description

 
 
 

We are expanding and looking to add another member to the Team! 

This top-performing individual will be based out of our Harrisonburg location, handling all aspects of lead qualification, confirming appointments, and closing out jobs as appropriate.

This position will also require handling incoming and outgoing calls for sales and service. 

As a CSR/Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and can effectively manage various situations on a day-to-day basis.

Specific Responsibilities:

  • Receive incoming calls professionally and courteously.
  • Scheduling appointments.
  • Assigning daily work/calls to other team members.
  • Perform marketing and sales functions to sell additional work and earn business.
  • Complete work orders, return customer calls and respond to customer complaints.
  • Maintain office services by organizing office operations and procedures, and preparing and reviewing purchase orders.
  • Perform other duties as needed which may include cross-training in related positions.

Job Requirements:

  • Minimum TWO YEARS admin experience in HVAC and/or Plumbing.
  • Must be able to work in an on-call rotation for weeknights and weekends during peak time.
  • Must be able to work in a fast pace and ever-changing environment.
  • Knowledge of Service Titan is a plus.
  • Strong written and verbal communication skills.  
  • Detail-oriented with strong data entry skills.
  • Positive Attitude.
  • Team player who can work independently.
  • Strong computer knowledge, including Microsoft Office.
  • Typing skills a plus.

Benefits:

  • Health Insurance - The Company pays 50% of the employee’s benefit after 30 days.
  • Eye and Dental Insurance - The Company pays 50% of the employee’s benefit after 30 days. 
  • AFLAC Supplemental insurance at employee expense (not required)
  • 401K with a Company Match of 3%
  • Paid Holidays: 5 per year
  • Up to 4 weeks PTO based on tenure (must complete 90 days of continued employment to qualify for biweekly accrual)
  • Short Term and Long Term Disability  - Company provided and paid for. 
  • 50K Life Insurance Policy - Company provided and paid for. 

We are actively interviewing for this position - Apply today and our hiring manager will follow up!