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Customer Service Typing Jobs in Virginia (NOW HIRING)

Customer Service Representative

Front Royal, VA · On-site

$14.75 - $20/hr

As CSR you are a key member of the team and represent Aire Serv on support calls. You are ... Typing skills a plus Benefits: * Health Insurance Company pays 50% of employee * Eye and Dental ...

Customer Service Representative

Front Royal, VA · On-site

$14.75 - $20/hr

As CSR you are a key member of the team and represent Aire Serv on support calls. You are ... Typing skills a plus Benefits: * Health Insurance Company pays 50% of employee * Eye and Dental ...

Customer Service Specialist

Richmond, VA · On-site

$16.75 - $22.25/hr

Customer Service Specialist Join Virginia Housing and help make a difference as a Customer Service ... Demonstrated ability to multi-task across several computer applications while typing quickly ...

Customer Service Representative

Hampton, VA · On-site

$15.75 - $21.50/hr

... typing and data entry skills Understanding of best practices and procedures for emergency response situations Strong verbal and written communication skills Highly organized with the ability to ...

CSR / Dispatcher

Harrisonburg, VA · On-site

$15 - $20.25/hr

As a CSR you are a key member of the team and represent Aire Serv on support calls. You are ... Typing skills a plus. Benefits: * Health Insurance - The Company pays 50% of the employee's benefit ...

Showing results 21-40

Customer Service Typing information

See Virginia salary details

$9

$18

$26

How much do customer service typing jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer service typing in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a customer service typing?

A Customer Service Typing job involves assisting customers through written communication, such as live chat, emails, or online support systems. Responsibilities typically include responding to inquiries, processing requests, and resolving issues efficiently. Strong typing skills, attention to detail, and excellent written communication are essential. This role is ideal for those who prefer text-based interaction over phone calls. Many businesses, including e-commerce and tech companies, hire for this position to enhance customer support.

What does a customer service typing do?

A typical day for someone in Customer Service Typing involves responding to customer inquiries through email, live chat, or messaging platforms, accurately documenting interactions, and updating customer records. You may work independently or as part of a larger customer service team, collaborating to resolve customer issues and escalate more complex problems when necessary. The environment tends to be fast-paced with set performance metrics such as response time and accuracy. Regular feedback and opportunities for skill development are common, and high performers may advance to supervisory or specialized customer service positions over time.

What skills and qualifications are needed for customer service typing?

Success in a Customer Service Typing role relies on fast and accurate typing skills, strong attention to detail, and previous experience in customer support or data entry. Familiarity with customer relationship management (CRM) software, online chat platforms, and standard office software is often required. Excellent written communication, patience, and problem-solving skills help individuals excel when responding to customer inquiries and resolving issues. These abilities ensure customer interactions are handled efficiently and professionally, leading to greater satisfaction and smoother operations.

What are popular job titles related to Customer Service Typing jobs in Virginia?

For Customer Service Typing jobs in Virginia, the most frequently searched job titles are:

Infographic showing various Customer Service Typing job openings in Virginia as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service Representative

Front Royal, VA • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 2 days ago


Key responsibilities

  • Handle all aspects of lead qualification, appointment confirmation, and job closing.

  • Manage incoming and outgoing calls for sales and service, including responding to customer requests and complaints.

  • Perform scheduling, assign daily work to team members, and complete work orders.


Aire Serv rating

6.3

Company rating: 6.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

We are expanding and looking to add another member to our Team! Due to our rapid growth we are currently looking to bring on an additional Customer Service Representative. This top performing individual will be based out of our Front Royal location, handling all aspects of lead qualification, confirming appointments and closing out jobs as appropriate.
As well, this position will require handling incoming and outgoing calls both for sales and service. The CSR position is Tuesday - Friday 11:00 am - 8:00 pm and Saturday 8:00 am - 4:00 pm.
As CSR you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Scheduling appointments
  • Assigning daily work/calls to other team members
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
  • Perform other duties as needed which may include cross-training in related positions

Job Requirements:
  • Must have HVAC experience
  • Knowledge of our dispatch software, Service Titan is a plus
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • Strong computer knowledge, including Microsoft Office
  • Typing skills a plus

Benefits:
  • Health Insurance Company pays 50% of employee
  • Eye and Dental Insurance Paid for by the company.
  • AFLAC Supplemental insurance at employee expense / not required
  • 401K / Company Match 3%
  • Paid Holidays 5 per year
  • 1 Week Paid Vacation
  • Short Term and Long-Term Disability Paid for by company.
  • 50K Life Insurance Policy Company provide and paid for.

We are actively interviewing for this position - Apply today and our hiring manager will follow up! NO PHONE CALLS, PLEASE
Compensation: 30,000 +
We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv® uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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