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Construction Customer Service Jobs in Virginia (NOW HIRING)

Toll Brothers

Customer Care Representative

Reston, VA · On-site

$28.01 - $37.14/hr

  • Medical

  • Dental

  • Retirement

Toll Brothers , America's Luxury Home Builder, seeks a Construction Customer Care Representative to deliver quality warranty service to homeowners in Reston, Virginia. What is the opportunity? This ...

Toll Brothers, Inc.

Customer Care Representative

Reston, VA · On-site

$28.01 - $37.14/hr

  • Medical

  • Dental

  • Retirement

Toll Brothers , America's Luxury Home Builder, seeks a Construction Customer Care Representative to deliver quality warranty service to homeowners in Reston, Virginia. What is the opportunity? This ...

Toll Brothers, Inc.

Customer Care Representative

Reston, VA · On-site

$28.01 - $37.14/hr

  • Medical

  • Dental

  • Retirement

Toll Brothers , America's Luxury Home Builder, seeks a Construction Customer Care Representative to deliver quality warranty service to homeowners in Reston, Virginia. What is the opportunity? This ...

J.F. Shea Family of Companies

Responds to customer concerns during the construction process and works with construction, customer service, and the design center to correct any problems and facilitate a timely closing process.

J.F. Shea Family of Companies

Responds to customer concerns during the construction process and works with construction, customer service, and the design center to correct any problems and facilitate a timely closing process.

Ace Handyman Services

customer service rep

Springfield, VA · On-site

$20/hr

  • Medical

  • PTO

NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of ... This will require that you provide customers with information and expert advice on our services ...

Ace Handyman Services

customer service rep

Springfield, VA · On-site

$20/hr

  • Medical

  • PTO

NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of ... This will require that you provide customers with information and expert advice on our services ...

ROCS

Customer Service Representative

Sterling, VA

$18/hr

Strong customer service and teamwork skills * 2+ years of dispatching experience * HVAC or construction industry experience * Spanish language proficiency Full time, Onsite M-F $18/hr-20/hr

ServiceMaster

Moving Technician

Manassas, VA · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In exchange, you'll be fairly compensated while learning a variety of transferrable skills related to construction, customer service, leadership, technology, and insurance. So, if you're ready to ...

Wieland Group

Customer Service Representative

Verona, VA · On-site

$66K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Job Location US-VA-Verona ID 2026-4089 # of Openings 1 Posted Date ... construction materials, refrigeration, electronics and many other industries. To us, metal is more ...

Wieland

Customer Service Representative

Verona, VA · On-site

$66K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... construction materials, refrigeration, electronics and many other industries. To us, metal is more ... The Customer Service Representative will serve as the primary commercial and operational interface ...

Wieland

Customer Service Representative

Verona, VA

$66K - $80K/yr

... construction materials, refrigeration, electronics and many other industries. To us, metal is more ... The Customer Service Representative will serve as the primary commercial and operational interface ...

Wieland

Customer Service Representative

Verona, VA · On-site

$66K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... construction materials, refrigeration, electronics and many other industries. To us, metal is more ... The Customer Service Representative will serve as the primary commercial and operational interface ...

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Showing results 1-20

All JobsConstruction Customer Service JobsConstruction Customer Service Jobs in Virginia

Construction Customer Service information

What is a construction customer service?

Construction Customer Service representatives act as the main point of contact between construction companies and their clients or homeowners after a project is completed. They handle inquiries, address concerns or complaints, and coordinate repairs or warranty work as needed. Their goal is to ensure client satisfaction by resolving issues efficiently and maintaining positive relationships throughout the warranty period or beyond.

How does a construction customer service representative typically interact with project managers and clients during ongoing projects?

In a Construction Customer Service role, you'll frequently serve as a liaison between clients and the project team, including project managers and site supervisors. Your responsibilities often include communicating project updates, addressing client concerns, and ensuring that any issues are resolved promptly. You may attend regular meetings or site visits to gather information and relay feedback, helping to maintain client satisfaction and smooth project progress. Effective collaboration and communication skills are essential, as you'll be representing both the company's interests and the client's needs throughout the construction process.

What are the key skills and qualifications needed to thrive as a construction customer service representative, and why are they important?

To thrive as a Construction Customer Service Representative, you need strong knowledge of construction processes, customer support experience, and typically a high school diploma or equivalent. Familiarity with CRM software, project management tools, and basic construction documentation systems is important for handling inquiries and tracking projects. Excellent communication, problem-solving skills, and the ability to manage multiple tasks under pressure distinguish top performers in this role. These skills and qualities are essential for ensuring client satisfaction, efficient project coordination, and the resolution of issues in a timely manner.

What is the difference between Construction Customer Service vs Construction Estimator?

AspectConstruction Customer ServiceConstruction Estimator
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, construction knowledge, estimating certifications
Work EnvironmentOffice, on-site interactions with clientsOffice-based, project site visits for measurements
Employer & Industry UsageConstruction firms, suppliers, contractorsConstruction companies, subcontractors, project managers
Common Search & Comparison IntentCustomer support roles in constructionEstimating and bidding for projects

Construction Customer Service focuses on client communication, resolving issues, and maintaining relationships, while Construction Estimators prepare project cost estimates and bids. Both roles are essential in the construction industry but serve different functions within project workflows.

What are the most commonly searched types of Construction Customer Service jobs in Virginia?

The most popular types of Construction Customer Service jobs in Virginia are:

What are popular job titles related to Construction Customer Service jobs in Virginia?

For Construction Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Construction Customer Service jobs in Virginia look for?

The top searched job categories for Construction Customer Service jobs in Virginia are:

Construction Customer Service jobs near you
Infographic showing various Construction Customer Service job openings in Virginia as of August 2026, with employment types broken down into 33% Full Time, 33% Temporary, and 34% Contract. Highlights an 100% In-person job distribution.

Industrial Construction Project Coordinator

LotusWorks

Manassas, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

This role is responsible for managing the planning, coordination, and execution of construction projects within a mission-critical environment. The Project Manager will work closely with customers, engineering teams, construction trades, and key stakeholders to ensure projects are delivered efficiently while maintaining alignment with business objectives, budget expectations, and project timelines.

Responsibilities:
  • Participate in project scope development.
  • Develop and implement the overall project execution strategy.
  • Establish critical path activities and develop project funding strategies.
  • Develop project budgets, including detailed cost estimates.
  • Prepare and maintain comprehensive project schedules.
  • Coordinate project activities between customer requirements, engineering resources, and construction trade schedules.
  • Review project plans with an emphasis on constructability and material/component lead times.
  • Coordinate with Area Coordinators, customers, and engineering teams to develop quarterly and monthly construction budgets.
  • Prepare and submit project funding requests.
  • Monitor and control project expenditures against approved budgets.
  • Monitor project schedules to ensure achievement of critical milestones and completion dates.
  • Coordinate with safety, environmental, and other regulatory stakeholders, as well as the appropriate Authorities Having Jurisdiction (AHJs), to support project compliance.
  • Prepare and maintain monthly cash flow projections and construction status reports, and participate in project status meetings as required.
  • Manage multiple projects simultaneously, driving each project through successful completion and closeout.
  • Any other duties or responsibilities that may be assigned to you in your role.
Skills Required:
  • 2-3 years of project management or project coordination experience within a semiconductor or mission-critical environment.
  • Strong project planning, scheduling, and organizational skills.
  • Experience developing and managing project budgets and cost estimates.
  • Ability to monitor project schedules, budgets, and cash flow throughout the project lifecycle.
  • Knowledge of construction project coordination and constructability reviews.
  • Strong understanding of project funding and cost control processes.
  • Excellent communication and stakeholder management skills.
  • Ability to coordinate effectively across engineering, construction, customer, and regulatory teams.
  • Strong problem-solving, decision-making, and prioritization skills.
  • Ability to manage multiple concurrent projects in a fast-paced environment.
  • Proficiency with project scheduling and project management software
Education / Licenses / Certifications:
  • Bachelor's degree in Engineering, Construction Management, Project Management, or a related field preferred.
  • PMP certification preferred.
  • Proof of education, licenses, and certifications will be required where applicable
Benefits:
  • Medical, Dental and Vision Insurance 
  • Life, Short-Term, Long-Term Disability Insurance 
  • Training and Education Assistance 
  • 401k Retirement Plan 
  • Extra Annual Leave with Years of Service 
  • Maternity/Paternity Leave 
  • Recognition Rewards

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